The quality of tour guides is the eight qualities that tour guides have

1. What qualities should a tour guide have?

1. The tour guide should have the following qualities:

1) Warm and friendly, love and dedication, tour guides should be cheerful, enthusiastic, lively and wise, and full of humor;

2) Treat people sincerely and credibility, and tour guides must have the quality of treating people sincerely;

3) Firm will, decisive work, firm will and decisive work style, is an important factor for tour guides to successfully lead tourists to complete tourism activities.

2. Legal basis: Article 66 of the Labor Law of the People's Republic of China.

The State adopts various channels and measures to develop vocational training, develop the vocational skills of workers, improve the quality of workers, and enhance their employability and work ability.

Article 67.

The people at all levels should incorporate the development of vocational training into the planning of social and economic development, and encourage and support qualified enterprises, institutions, social groups and individuals to carry out various forms of vocational training.

Article 68.

Employers shall establish a vocational training system, draw and use vocational training funds in accordance with state regulations, and conduct vocational training for workers in a planned manner according to the actual conditions of the employer.

Workers who are engaged in technical work must undergo training before taking up their posts.

2. What are the application conditions for the tour guide certificate?

The application conditions for the tourist guide pass are as follows:

1. Citizens of the People's Republic of China;

2. Have a senior high school, secondary professional school or above;

3. Be in good health;

4. Have the basic knowledge and ability to adapt to the needs of tour guides.

The eight qualities of a tour guide are as follows:

(1) Good ideological character

The tour guide has a good ideological character, is the most beautiful image left by the tour guide to the tour team, to a large extent determines the outside world's evaluation and positioning of the tour guide. The ideological concept of the tour guide determines the behavior of the tour guide, and the ideological quality of the tour guide determines the speech and expressiveness of the tour guide.

The tour guide is very polite, hard-working, helpful in the team, and often helps the tour team to do something within their ability, and the tour team will feel very relaxed and enjoy it in the process of traveling, which will lay a solid foundation for the next cooperation.

(2) Profound knowledge

Tourism involves a wide range of things, contact with a wide range of things, and there are certain regional differences, which requires tour guides must have all aspects of cultural knowledge, grasp all aspects of information and dynamics.

Tour guides are an important part of the tourism industry, if a tour guide practitioner does not have profound cultural knowledge, it means that the inability to spread a place's customs and natural landscapes to tourists in a cultural way, resulting in the dereliction of duty of tour guides. Profound knowledge and culture, including: social culture, education, science and culture, human geography knowledge, etc.

Collapsed hands. (3) Ability to work independently and innovate

The ability of tour guides to work independently includes: language skills, coordination skills, good at dealing with people and dealing with problems, and other related abilities. The independent work ability of the tour guide determines the comprehensive quality of the tour guide, especially the language expression ability and written expression ability of the tour guide, which is an important factor that determines the independent work of the tour guide.

Language expression ability is an essential ability in the process of human life, and it is the basic ability to communicate with people. In every link of the work process of the tour guide, you must have strong language skills, because whether it is in the process of introducing scenic spots, or in the process of communicating with tourists, you must use language expression.

In the process of leading a tour, when there are contradictions or disputes of interests, it is also necessary to use language to resolve the contradictions and coordinate the handling of related issues. The expression of body language helps to express more clearly and finely, which is more convenient for the audience to understand and understand, improve the interaction and communication between the tour guide and the tour group, and have the image of expression.

(4) Strong organization, coordination, and adaptability

In addition to the ability to work independently and innovate, tour guides should also have strong organization, coordination and adaptability. As a team behavior orientation, the first thing a tour guide must have is the organizational ability, including the organization of team activities and the organization of tourism activities, and carry out all aspects of the work of tourism.

The second is to have the ability to communicate and coordinate, so that in the event of an accident or problem, the tour guide can coordinate and deal with it. In addition, tour guides should also have the ability to adapt to various emergencies, solve problems with better methods, and maintain the health, order and stability of tourism activities.