The skills of the tour guide to lead the group, what are the requirements for the tour guide staff t

The requirements for tour guides to lead groups mainly include the following points:

2.Familiar with the tourist area: The tour guide needs to have enough knowledge and mastery of the tourist area in charge, including local culture, history, customs, etc., and be able to introduce and explain to tourists in detail.

3.Communication skills: Tour guides need to have good communication skills and service awareness, be able to communicate and exchange effectively with tourists, answer tourists' questions and provide necessary assistance.

5.Ensure the safety of tourists: tour guides need to pay attention to the safety of tourists at all times, predict and avoid possible dangers and risks in advance, and strengthen safety management and emergency response capabilities. Trace simplicity.

6.Respect the needs of tourists: Tour guides need to respect the individual needs and special requirements of tourists, and provide personalized services and itinerary arrangements for different tourist needs.

It should be noted that tour guides, as important practitioners in the tourism industry, should always focus on the needs and interests of tourists and provide tourists with high-quality and colorful tourism experiences.

1. The tour guide plays the role of the brain of the judgment people in the whole trip, and should play the role of controlling the overall situation. Therefore, it is necessary to plan the route in advance, do a good job of warning of unexpected situations, coordinate the relationship between the driver and the member, arrange the accommodation and so on.

2. Do your homework before you go. It is necessary to consider the personality of the team leader, the age characteristics of the travel team, the characteristics of the occupation, the situation along the way, the destination situation, etc. Be meticulous and thoughtful, think about what will happen during the whole trip, how to deal with it, and prepare at least three plans in case of emergency.

3. Talk about teamwork. It is necessary to have a good relationship with the team leader, driver, and team members, and work closely together. Generally speaking, the tour guide of the whole team is the best, not too big or small, so there is work to be done in a hurry, and there is eyesight. Without the cooperation of any character, the journey will not be pleasant.

4. Be honest and attentive to the team on the way. Be sincere with the team leader, driver, and team members, and don't be clever. At the beginning and end, you must pay attention to the number of people to prevent "embarrassing" and delaying the trip.

5. Be careful to explain the popular and famous scenic spots, and don't be perfunctory. A few wonderful explanations throughout the journey will add color to your image, and will also allow your arrangement to be cooperated by more people, and your work will be much smoother.

6. Be tolerant and understand the special requirements of individual people in the team. It is also necessary to refuse the unreasonable and excessive demands of some people in the appropriate practice, so that others can clearly find out the disadvantages and confirm your bottom line.

7. The travel arrangement should implement the principle of different people and different places. The summer camp for students should not be arranged for too long, and the amount of food should be sufficient; The meal time for the elderly should be appropriately extended, and the accommodation should not be arranged with high and low beds.