What does a telecommunications company clerk mainly do, not a business office

Telecommunications Office Clerk Job Responsibilities.

Mainly responsible for meetings, documents, letters, archives, reception, propaganda columns, documents and newspapers to send and receive, specifically:

1.Answer, Transfer**; Reception of visitors.

2.Responsible for secretarial, informational, confidential and confidential work in the office.

Do a good job in the collection and sorting of office files.

3.Responsible for the cleaning and sanitation of the general manager's office.

4.Keep meeting minutes.

5.Responsible for the distribution of company documents, letters, mails, newspapers and magazines.

6.Responsible for sending and receiving faxes.

7.Responsible for the storage of the office warehouse, and do a good job in the registration of goods in and out of the warehouse.

8.Do a good job of organizing the company's publicity column.

9.In accordance with the company's seal management regulations, keep and use the official seal, and be responsible for it.

10.Do a good job in the registration of the company's canteen expenses and flow accounts, and make statistics on meal expenses and the storage and storage of meal expenses.

11.Mailing of monthly environmental statements and social security forms.

12.Manage employee personnel files.

materials, establish and improve the management of employee personnel files, and strictly borrow documents.

13 Social Security.

of insurance and application.

14. Count monthly attendance and submit it to the financial account, and keep the bottom.

15. Manage all kinds of office property, rationally use and improve the efficiency of the use of property, and advocate frugality.

16.Accept other temporary work.

Clerks should be to sort out some things, record some things, and operate some ** ......

1. Handle various businesses for customers in the business hall, answer customer questions, and do a good job in customer service.

2. Grasp all kinds of new business in a timely manner, and take the initiative to recommend to customers.

3. Take the initiative to understand customer needs and suggestions, give feedback to superiors in a timely manner, and put forward reasonable suggestions.

4. Do a good job in the statistics and reporting of the report, do a good job in the handover procedures, and ensure that the funds are recorded in a timely manner.

5. Participate in various activities such as morning meetings and training, and undertake environmental sanitation work on duty.

6. Explain the tariff content and relevant policies of China Telecom to users.

7. Check the user ledger, do a good job of user maintenance, and serve with a smile.

Collect various telecommunications fees, internal notices of the LAN, data. Reports, etc., do all kinds of telecommunications ** information, some also have to look at work orders, reply to work orders, handle front desk business, etc., should not require strong communication skills, but at least speak Mandarin, at least also require appearance, dress, etc., because you represent telecommunications, you are the window.

The salesperson of the telecommunications company is to handle consulting services, charging, recharging, and solidifying the mobile ** business.

It is the receptionist of the business hall The salesperson who handles consulting services, charging, recharging, and solidifying the mobile ** business.

I'm a customer service at Telecom 10000, but I probably know what the salesperson does, first of all, the system they use is not much different from the system I use. First of all, real-name authentication is required for handling a new mobile phone card business, which must be done in the business hall, which is the favorite thing of the business hall. Then there are some things like paying bills and checking bills, and the elderly will not use banks and Alipay to transfer money, so there are more of these.

Others are generally looking for customer service at No. 10000, and they are generally bought and sold at the business hall. There are also telecom business halls in Shanghai, many of which are mainly selling contract machines, and the business hall will put a lot of mobile phones there to push**.

The main tasks he is engaged in include:

1) Accept the installation, relocation, transfer, demolition and other services of ** users in the city;

2) Accept domestic, international, Hong Kong, Macao and Taiwan telegrams;

3) After accepting domestic and international ship radios;

4) Accept manual**, international long-distance business (IDD), domestic long-distance business (DDD), and cash settlement according to regulations;

5) Accept magnetic card**, China** card business and flower etiquette telegram business;

6) Accept users' applications for international long-distance service (IDD) and domestic long-distance service (DDD);

7) Accept users to handle mobile phone purchase, rental, shutdown, resumption, roaming and other services;

8) Handle the change, cancellation and relocation of long-distance telecommunication services;

9) Accept new telecommunications services and conduct new business demonstrations;

10) Accept telecommunications business consulting.

The following types of work are classified as occupations:

Telecom Registerer, Fax Check-in Agent, Telecom Salesman, International Telecom Salesman, Telecom Business Marketer.