What should I do if the guest is too long? What to do if the guest has been working for too long

If you are a guest in the service industry, after a long time, but there is no way to abide by the professional ethics, you must do everything possible to meet the requirements of the guests, or to make the guests satisfied. Only in this way can you better serve the guests, and the guests will come back to take better care of your business In fact, the attitude and requirements of each guest are different for each person, and only in this way will the guests be praised.

What kind of services do you provide? If the guest doesn't achieve what he wants, it just means that your skills are not enough. You can also change the way to provide him with services, not necessarily what the guest wants.

You should have a set time to make it clear to the guest in advance. If it is delayed, it will cost more.

At this point, you can say that you may want to go out, and then when the time comes, you need to go out, and the other person will leave.

Guests have been coming home for too long, so to speak, do you want to stay for dinner? Well, I'm good to go out and buy a little bit of food so that the guests feel it and get up and leave.

Urging him to hurry up and finish, he said that he was about to get off work here.

Don't understand what you mean? It's too long, now that you've made the problem clearer.

When a customer first enters the restaurant, if they seem to be in a hurry, we can remind them to say, "Hello, the doors are still an hour away, don't worry, be careful!" Such a kind reminder will make the guest feel very warm, and at the same time, it will also tell the other person when it will close, so that they know what to expect.

Of course, even if some customers have not left after closing time, we must sincerely serve them with a smile, which is not only convenient for customers, but also adds points to our restaurant, which is beneficial to others and ourselves.

If we say "please hurry up and eat, we're going to get off work" directly to the guest, there is a high chance that it will cause the guest to be unhappy and make them feel like they are being evicted. It is even more unwise to prompt guests to speed up their meal by not adding tea, turning off the lights, or cleaning or moving tables and chairs, because this will make them very disgusted and feel disrespected.

What to do if the guest has been working for too long

It can be put another way to remind the guests subtly. For example, when the customer first enters the restaurant, if it seems to be in a hurry, we can remind you like this, "Hello, there is still an hour before closing, don't worry, slide carefully!"

Such a kind reminder will make the guest feel very warm and warm, and at the same time, it will also tell the other party when it will close, so that they know what to expect. Of course, even if some customers have not left after closing time, we must sincerely serve them with a smile, which is not only convenient for customers, but also adds points to our restaurant, which is beneficial to others and ourselves. If we say "please hurry up and eat, we're going to get off work" directly to the guest, there is a high chance that it will cause the guest to be unhappy and make them feel like they are being evicted.

It is even more unwise to prompt guests to speed up their meal by not adding tea, turning off the lights, or cleaning, moving tables and chairs, etc., because this will make guests very disgusted and feel disrespected.

If this answer is helpful to you, please also trouble you to give a like, I wish you a happy life, and look forward to serving you next time.