What is the bank collection process?

Nowadays, credit cards are very common in our lives, almost to the point that everyone has one. However, after some people apply for a credit card, they will buy luxury goods without moderation, resulting in excessive credit card debts, and finally leading to overdue credit cards. After the credit card is overdue, you will face various troubles, the first is the bank's collection of credit cards, which is what we often call collection.

What is the process of bank collection?

1. The process of bank collection.

When it is overdue for a few days, the owner of the credit card will receive a text message from the bank and a customer service from the customer, asking him to repay the loan, with a very gentle attitude and a better tone. If you ignore the repayment text message, there will be a special bank collector to collect and collect on you, and the staff will be more serious. If the bank collects that you still fail to repay the loan, then it will be handed over to the legal department to deal with, and the attitude is very tough, and a lawyer's letter will be issued.

to threaten you. After threatening to collect, you still don't pay backThe bank will report itCentral banksCredit investigation will form a credit stain, which will have an impact on your future loans and card applications, and banking services will close the door to you.

Second, what will happen if you don't pay it back?

If you don't repay the loan, the bank will package the case and sell it to the collection company, and the collection company will collect it on you, and the collection company is more standardized, it will make you repay, and if you don't repay the loan, it will have some impact on your life. After that, if you have not repaid the loan and the amount owed is still very large, then the bank will take up the law to protect its rights, and after the court judgment, it will force you to repay the loan and put you on the list of dishonest people. Therefore, you must repay the credit card after using it, and if you don't repay it, you will face a series of troubles.

3. Summary. Therefore, if you don't have that much repayment ability, you must be a little more restrained when using your credit card, and don't spend too much and cause your credit card to be overdue. We need to know that the bank must pay the debt, and if you don't, the bank will also blacklist you.

You won't be able to do business at the bank, so it's only right to repay your payments on time.

There will be ** collection, SMS collection, door-to-door collection, etc., credit card overdue or find a way to repay, you can try to negotiate with the bank to repay, installments, depending on whether the bank agrees, the bank will provide you with a plan. Long-term overdue will affect personal credit, and the bank will truthfully feedback the cardholder's card use according to the requirements of the People's Bank of China.

The specific collection process is, first of all, the customer service will call you, will negotiate with you the amount and deadline of repayment, and then the collector will give you a call, if you don't answer, the bank will give you a lawyer's letter, and then you can report to the central bank, or you may sell your information to some collection companies, let these collection companies to collect money.

It is to collect first, and then remind, if you don't pay the money, it will be submitted to the legal department, and then reported to the bank's headquarters, entrusted to the debt collection company, and finally take the legal route and so on.

First of all, it will send a corresponding text message when it is overdue, and then it will call the dunning**, and will use various methods to contact the borrower, and then ask the borrower to repay the loan as soon as possible.

It is usually awarded to specialized financial companies.

Collected on behalf of others. The process is generally to send a reminder notice first, and then contact the cardholder and the cardholder's family, emergency contact, etc., and finally sue the court. If you have a credit card debt, it can have a negative impact.

1. Interpretation of the Supreme People's Court and the Supreme People's Procuratorate on Several Issues Concerning the Specific Application of Law in Handling Criminal Cases of Obstructing Credit Card Management (Fa Shi 2009 No. 19):

Article 6: Where a cardholder, for the purpose of illegal possession, exceeds the prescribed limit or the prescribed time limit, and fails to return it for more than 3 months after being collected twice by the card-issuing bank, it shall be found to be a "malicious overdraft" as provided for in Article 196 of the Criminal Law.

II. Where there is a malicious overdraft where the amount is between 10,000 and 100,000 RMB, it shall be found to be a "relatively large amount" as provided for in article 196 of the Criminal Law; where the amount is between 100,000 and 1,000,000 RMB, it shall be found to be a "huge amount" as provided for in Criminal Law article 196; Where the amount is 1,000,000 RMB or more, it shall be found to be "especially huge amounts" as provided for in Criminal Law article 196. The amount of malicious overdraft refers to the amount that the cardholder refuses to return or the amount that has not yet been returned under the conditions specified in the first paragraph. Excludes compound interest and late fees.

The handling fee is charged by the issuing bank.

3. Article 196 of the Criminal Law provides that credit card fraud is carried out in any of the following circumstances.

where the amount is relatively large, a sentence of up to five years imprisonment or short-term detention is to be given, and a concurrent fine of between 20,000 and 200,000 RMB is to be given; where the amount is huge or there are other serious circumstances, a sentence of between 5 and 10 years imprisonment and a concurrent fine of between 50,000 and 500,000 RMB is to be given; where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or indefinite imprisonment is to be given.

and a fine of between 50,000 and 500,000 RMB or confiscation of property

1) Using a forged credit card, or using a credit card fraudulently obtained with false identification;

2) Using invalid credit cards;

3) Fraudulently using another person's credit card;

4) Malicious overdraft.

Nowadays, when many people encounter financial problems, they will choose bank loans as soon as possible.

When you take out a loan, you need to sign a contract, which clearly states what the consequences will be if you are overdue, so you must repay the loan on time. So how does the bank collect money? You may face such a situation after the overdue.

1. ** or SMS collection

Since the bank is a state-owned unit and is supervised by the China Banking Regulatory Commission, it will not use violent means to collect at the beginning, mainly through the form of ** or text message to contact the borrower and ask the borrower to repay as soon as possible.

2. Collection by letter

If the overdue time is less than three months, many banks will send special reminder notices, which may be mail, letters, faxes, couriers, etc., and some directly send lawyer's letters.

If you don't repay the loan as soon as possible, you may be sued by the court. However, it is usually just a warning letter, not an indictment.

However, borrowers should be vigilant.

3. Third-Party Companies

There are many professional collection companies in the market, not only sufficient time, collection professional and many personnel, banks and financial institutions for some overdue amounts are relatively small, the time is relatively long, the user will entrust a third-party collection company to continue to collect, these companies can collect more than the bank, there may be violent collection.

4. Filing a lawsuit with the court

If the overdue time is more than half a year, the amount is relatively large, and if the circumstances are serious, the bank will submit a complaint to the court, as long as this lawsuit is opened, the success rate is 100%, because there is no violation of the bank's lending, and the overdue situation is true, so most people will obediently repay the loan.

Collection method: Internal reminder is usually within three months of overdue customers, generally by the bank customer service reminder (M0 period) or telephone reminder department (M period) or each business outlets office door-to-door (M3 period) for overdue payment!

The main credit card center for outsourced collection entrusts a company specializing in the collection industry (some law firms) to collect the customer base that is difficult to deal with, has problems, loses contact or has a small amount of money after internal collection fails. The daily interest rate is calculated at 5/10,000 of the amount owed (principal plus interest plus late fees and other fees), and compound interest is calculated on a monthly or daily basis!

Bank collection is formal and legal, and there is generally no violent collection.

1. Within 30 days of overdue, generally speaking, overdue for a few days to about ten days, some banks will not even play ** to urge Wang to collect, as long as the amount is not large, because it is common for many people to repay the loan. However, banks will often send collection text messages, some of which start to send text messages before the repayment date, and will often send text messages after the deadline.

2. If the documents are complete, the bank collection personnel will come to collect and inquire even if they have a work permit and ID card, and your loan contract and arrears principal and interest bill (internal accounting voucher of the bank) are only to understand the situation and explain the current arrears.

3. Prosecution, if the amount of money involved in the case is relatively large, then the bank may sue, and in general, it is at most a debt collection, so don't think that the bank will sue at every turn, after all, the cost of prosecution is also very high, and some small amounts of arrears that cannot be recovered are listed as bad debts and displayed in the credit report.

The collection process includes internal collection, external collection, and prosecution. Different collection methods should be selected according to the length of overdue time. Basically, it is to collect by means of ** collection, door-to-door collection, and litigation to the court.

1. What are the collection processes?

Internal urging stage, external urging stage, prosecution.

1. Internal urging stage.

Through: Customer Service, Collection Specialist, Legal Department.

Most of the methods are SMS, email, and collection;

2. External urging stage.

By: Collection Agency, Law Firm.

Content: Still**, SMS (mainly network**), some banks will explode communications, social methods, contact emergency contacts, send collection letters, lawyer letters, prosecution notices, case filing notices, etc., and even cooperate with local police stations to conduct investigations.

3. The last step is to prosecute.

The creditor has the right to file a lawsuit with the people's court, and after the court has made a judgment, if the person subject to enforcement has property to repay but refuses to repay, the court will take compulsory legal measures to require the other party to enforce the judgment.

Second, how to solve the problem that the credit card has expired and the money owed cannot be repaid

If your credit card is overdue and you still owe it, you need to repay it as soon as possible.

1. If the credit card is due and the money has not been paid off, the user can still deposit money into the expired card to repay. If the deposit fails, then the user needs to go to the bank counter to make the repayment.

2. After the credit card expires, the bank will stop the credit card overdraft consumption, cash withdrawal and transfer functions, but the repayment function is generally normal, that is, after the credit card expires, the user can continue to repay.

3. If the customer is unable to pay off the arrears in full, he can also negotiate with the bank to apply for bill installment or minimum repayment.

3. How long does it take for a credit card to be repaid if it is not repaid?

1. Different banks have different agreements on the time for overdue credit card blocking.

2. Generally speaking, if the credit card is overdue for more than three months, and the bank ignores the collection of the bank for more than two times, then the bank will block the card. However, if you can pay off all the credit card debts within 90 days, you may be able to resume using your credit card. If you can't repay the loan in full, you need to negotiate with the bank for personalized installments.

Maintain a good communication attitude, prove that you currently have a stable income, and after the negotiation is successful, you can repay the loan on time and no longer overdue, so that the success rate will be relatively high.

Generally, the bank's customer service reminds that after the internal collection fails, it is entrusted to a company specializing in the collection industry for collection.

Collection is divided into two types: bank internal collection and outsourced collection, internal collection usually refers to the overdue payment of customers within three months of overdue reminder (M0 period) or telephone reminder department (M period) or door-to-door collection of various business outlets and offices (M3 period).

Outsourcing collection mainly refers to the credit card center entrusting a company (some law firms) specializing in the collection industry to a company (some law firms) to collect and pay for some customers who are difficult to handle, have hidden problems, lose contact or have a small amount of money after internal collection fails.

Extended Materials. Credit card collection business is not the core business of banks, and banks should outsource rather than establish a dedicated collection team within the bank.

From the perspective of the long-term development of the credit card collection outsourcing business, the bank hopes to be able to cooperate with a team with a high-quality collection company composed of professionals, who has many years of experience in credit investigation and rich experience in collection management.

Because if there is a problem in the collection business, it will not only leak the information of the bank's customers, but also damage the bank's reputation, so banks want to find a reputable collection company that can cooperate with them for a long time.