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This incident happened in Harbin, where a man transferred 460,000 yuan in deposits to Yu Bao.
After that, there was no way to spend it. The customer service told the man that his account was found to be at risk through an internal review, so the account was banned for three years. Maybe the man usually transfers thousands of yuan, and 460,000 yuan is transferred in at once, and the system thinks that the account may have been stolen, so this phenomenon occurs.
Netizens said that this customer is really not good, if you don't transfer money, you may be listed as a sleeping account, and if you transfer too much money, you may be restricted, which is really helpless.
In fact, not only Alipay will do this, but many bank card accounts will also do this, which was also mentioned earlier. And if your bank account is blocked, you must bring your bank card and ID card.
Go to the counter to unseal the business, and you can't do it on the Internet. After communicating with the customer service, the man also provided the corresponding information according to the requirements given by the customer service, and then the account returned to normal, and the money could be transferred out as before. In this regard, Alipay is a little better than the bank, and you don't need to run around online to complete the operation.
It may be that fraud occurs frequently nowadays, especially the use of Alipay to cheat money, so the relevant system will monitor the funds in the account, once it is found that it is wrong, it is possible to block the account, and it can also prevent the money in the account from being transferred away in time. Although it is a little inhumane, if a fraud does occur, it can also ensure the safety of users to the greatest extent. It can only be said that the system still needs to be optimized, and there may be some bugs now.
There are a lot of people who use Alipay, and I hope that Alipay officials can put more effort into the system, so as to make the user's experience better.
After this happened, Alipay's official also responded, and did not pretend to be deaf and dumb, and did a very good job in this regard, and put an end to the spread of rumors in time.
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In Yuebao, 460,000, there is no way to withdraw it because the system is restricted, on the one hand, the amount of 460,000 is still relatively large, and you should communicate with Alipay's customer service more.
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Alipay Security Center responded that according to the report information and the identification of the platform's risk system, Mr. Yu's account transaction behavior was abnormal, which may involve online gambling, telecommunications fraud, illegal investment and wealth management, false transactions and other violations. In order to avoid losses caused by the user's account being used by criminals, according to the relevant national laws and regulations, Alipay made certain restrictions on Mr.'s account at that time. After Alipay customer service and Mr. Yu verified that the risk was ruled out, his account has resumed normal use.
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Yes. The Alipay platform may suspect that this user is suspected of some unlawful operations, showing an abnormal situation.
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Many users have reported that the money in their Yue Bao is gone, and they have not spent money but it has become less, what is the reason? Let's help you analyze when the money in Yue Bao will be gone.
The first case: is used for consumption
In Alipay, you can set the order of deduction methods, if you set Yue Bao to the first place, then when you pay with Alipay, you will be deducted from Yue Bao.
Maybe you sometimes think that you pay with a bank card or balance, but in fact, you pay with Yue Bao, so the money in Yue Bao has become less.
The second case: automatic deduction for the contract
If you have set up Alipay contract automatic deduction, passwordless payment and other operations in some apps, you do not need to actively enter the payment password, the system will automatically deduct the money from your Yue Bao.
Or you can deduct money from your Yue Bao regularly every month, such as charging mobile phone bills, paying utility bills, etc. So you remember that you haven't used Alipay, and the money in Yue Bao is gone.
The third case: purchase other wealth management products
Yue Bao can not only be used for consumption, but also can be used to purchase other financial products. In the Alipay wealth column, you can use Yu'e Bao to buy regular wealth management products, so although your total assets have not changed, the money in Yu'e Bao has decreased.
In fact, in the case of the money in the Yue Bao is missing, you don't need to worry, you can check in the "Details" in the upper right corner of the Yue Bao interface, what expenses and income there are. If you do find something wrong after careful inspection, you can contact Alipay customer service to ask.
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Hello dear, the wheels are happy to answer your <>
The deposit of 460,000 yuan is not withdrawn because the account is involved in online gambling, telecommunications, illegal investment and financial management or false transactions and other violations. In order to avoid losses caused by the use of user accounts by criminals, certain restrictions have been imposed on accounts in accordance with relevant national laws and regulations. Please standardize the use of the account, do not be stupid, and easily trade with unknown accounts, do not lend your personal account to others, and do not carry out online swiping, running points, virtual currency transactions and other operations.
These behaviors may be used by criminals to conduct illegal transactions, resulting in the leakage of personal information, affecting account security, and even violating relevant laws and regulations. Moreover, the false flow increase limit is an untrustworthy behavior, which may affect personal credit reporting.
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A piece of news rushed to the hot search. Mr. Yu, a Harbin citizen in **, said that the 460,000 yuan he deposited in Yue Bao could not be withdrawn, and there was a problem when he planned to transfer money from Yu Yu Bao to his bank card. Mr. Yu said that Alipay's customer service told him that according to the internal review, there may be risks, and his account was banned for three years.
As soon as the incident came out, it immediately attracted widespread attention. On June 22, Alipay Security Center's official Weibo responded to this. It happened in May of this year.
The payment type Xunhaobao temporarily restricted Mr. Wang's account, because according to the reporting information and the platform risk system, if the transaction behavior of the account is abnormal, it needs to be verified whether it involves online gambling, telecom fraud, false transactions, etc. The day after Mr. Yu submitted the supporting documents, the restrictions on the account were lifted. At present, Mr. Yu's senior account is in normal use.
Beware of risk-proof operationsAlipay Security Center said in its reply that under the normal use of the account, the transfer in and out functions of all users' Alipay and Yuebao accounts are normal. According to the information of Ranbao and the platform's risk system, Mr. Yu's account trading behavior was abnormal, and it was necessary to verify whether it was involved in online gambling, telecommunications fraud, illegal investment and wealth management, virtual currency trading or false transactions. In order to prevent criminals from using user accounts to cause losses, Alipay temporarily restricted Mr. Yu in accordance with relevant national laws and regulations.
After Mr. Yu called Alipay's customer service to report the problem, he uploaded the relevant supporting materials according to the customer service prompts. After checking with the relevant departments and eliminating the relevant risks, Alipay will lift the restrictions on Mr. Wang's account on the day after submitting the materials (May 24). Mr. Yu's account is working well.
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A piece of news rushed to the hot search. Mr. Yu, a Harbin citizen in **, said that the 460,000 yuan he deposited in Yue Bao could not be withdrawn, and he encountered problems when he planned to transfer the money from Yu Yu Bao to his bank card. Mr. Yu said that Alipay's customer service told him that his account had been banned for three years based on an internal review that there might be risks.
As soon as the incident came out, it immediately attracted widespread attention. On June 22, the official Weibo of Alipay Security Center responded to this. The incident occurred in May of this year.
Alipay temporarily restricted Mr.'s account, because according to the reporting information and the platform's risk system, if there is an abnormality in the transaction behavior of the account, it needs to be verified whether it involves online gambling, telecom fraud, false transactions, etc. The restrictions on the account were lifted on the day after Mr. Yu submitted the supporting materials, and Mr. Yu's Gaonian account is currently in normal use.
Be wary of risky operations.
In its reply, the Alipay Security Center stated that under the normal use of the account, the transfer-in and transfer-out functions of all users' Alipay and Yuebao accounts are normal. According to the information of Juhe Ranbao and the platform's risk system, Mr. Yu's account transaction behavior is abnormal, and it is necessary to verify whether it involves online gambling, telecommunications fraud, illegal investment and wealth management, virtual currency transactions or false transactionsIn order to avoid criminals taking advantage of users and causing losses, in accordance with relevant national laws and regulations, Alipay temporarily restricts Mr.
After Mr. Yu called Alipay's customer service to report the problem, he uploaded the relevant supporting materials according to the customer service prompts. After Alipay verifies with the relevant departments and excludes the relevant risks, it will lift the restrictions on Mr. Wang's account on the next day after submitting the materials (May 24). Mr. Yu's account is running well.
The reporter of "China Times" also learned from the customer service staff of Alipay that when Alipay's risk control system found that some of the user's transaction behaviors were at risk, Alipay would restrict some functions of the account. At the same time, users can provide specific and valid credentials to prove it, and if successful, the restriction can be lifted. The customer service staff said that the funds of Yue Bao cannot be withdrawn, which is a very rare situation.
When the Alipay account is normal, the user's Yue Bao funds will not be affected.
In this public response, Alipay also reminded users that Alipay accounts should be used in a standardized manner, do not easily trade with unknown accounts, do not lend personal accounts to others, and do not place online orders, run points and other operations and virtual currency transactions. These behaviors may be used by criminals to conduct illegal transactions, resulting in the leakage of personal information, affecting account security, and may even violate relevant laws and regulations.
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