What is the punishment method of the black cat complaint platform profit method

Profit method: Black Cat complaint isIts consumer service platform is non-profit.

Punishment method: penalty amount, communication compensation.

The Black Cat Gang is a third-party opinion alliance launched by the Black Cat Complaint Platform, and the members of the gang are officially invited by the Black Cat Complaint to settle in, including well-known **, legal professionals, industry experts, institutions, etc., for consumer complaints, they make analysis and suggestions from a professional point of view to help consumers better protect their rights.

Red and Black List:

In order to solve consumer complaints more efficiently and help real high-quality service enterprises stand out, the Black Cat complaint platform has launched the "Red and Black List" as an important indicator to measure the quality of merchant customer service.

At the beginning of each month, a number of key factors such as the complaint resolution efficiency of merchants are calculated and ranked, and the complaints handled by each merchant are inventoried, so as to achieve full transparency of the reputation of the merchants. The launch of the "red and black list" of black cat complaints, on the one hand, can provide reference for the majority of consumers, on the other hand, it is also a praise for enterprises that provide high-quality services, and a reward for irresponsible enterprises.

The punishment methods are: penalty amount, communication compensation, etc. If it is serious, it will investigate the platform's violations.

Black Cat Complaint is a consumer service platform under Sina, through which users can complain about the irregular behavior of merchants, and there is also a corporate reputation list to help consumers make consumer behavior decisions.

On March 14, 2018, Weibo and Sina.com jointly held the March 15 Forum with the theme of "Building a New Consumption Ecology", and the consumer service platform Black Cat Complaint jointly launched by the two parties was officially launched.

Consumer complaints:

If a user has a dispute with the enterprise in the process of consumption, he can submit the corresponding voucher for a complaint through BlackCat. On November 6, 2019, the collective complaint function was launched, and after one person initiates a collective complaint, others can quickly participate based on the content filled in by the initiator.

This feature simplifies the consumer complaint process and provides a channel and platform for "mutual assistance". At the same time, the rights defenders involved in collective complaints can share information, form a joint force, expand the influence of complaints, and urge enterprises to resolve complaints more efficiently, so as to better protect their legitimate rights and interests.

They are all deceiving the world and stealing their fame by means to expand their own views, the first can not be just and fair, the second page.

It is also impossible to solve the problem reasonably and legally. Hooliganism.

The Black Cat complaint platform is effective, because if the merchant does not deal with consumer complaints, it will affect its social credit. After a long time, consumers will think that the merchant has no credit, and eventually it will have a serious impact on the merchant's own operation. Therefore, after receiving a complaint from a consumer, the merchant usually deals with it.

However, compared with 12315, the effect of 12315 will be relatively better.

Which is better, black cat complaint or 12315 complaint?

If consumers want to complain, they should give priority to 12315 complaints, and the effect of 12315 complaints is better. The main reason is that 12315 is a consumer rights protection platform officially established in China, which has a relatively high authority. The black cat complaint platform is a private complaint platform initiated by Sina, the authority of the black cat complaint platform is relatively low, and many businesses will directly ignore the black cat complaint platform.

After the consumer complains in 12315, the complaint will be transferred to the business administration department where the business is located, and then the business department will come forward to negotiate. After the black cat complains and complains, the staff will contact the complained merchant to let it deal with the complaint item, but as for whether the merchant will deal with it, it all depends on whether the merchant attaches importance to its reputation.

Hello, I am happy to answer your questions and find out that the black cat complaint platform is a complaint platform under the national e-government portal, which aims to provide convenient, efficient and fair complaint handling services for consumers. According to the analysis of complaint macro data in recent years, the black cat complaint platform has become one of the important channels for complaint handling in China, and its complaint handling results have been recognized by many consumers. On the Black Cat complaint platform, consumers can file complaints about various goods and services, such as e-commerce platforms, logistics companies, banks, travel agencies, and so on.

The platform will blindly review the complaints submitted by users and take care of them one by one. If the respondent has a problem, the platform will require it to make corrections and report to the relevant departments for supervision and punishment. So, in general, the Black Cat complaint platform is useful.

However, it should be noted that before using the Black Cat complaint platform to make a complaint, it is recommended to communicate and negotiate with the respondent to solve the problem, and then consider filing a complaint if the problem is not properly resolved. At the same time, it is necessary to fill in the content of the complaint in accordance with the specifications, provide relevant evidence, and remain patient and wait for the result of the platform's processing.

Hello dear <>

Black Cat platform complaints are useful. The BlackCat platform is a platform that provides online lending services where users can borrow and invest. If the user encounters a loan dispute or other problems, he or she can make a complaint through the complaint channel provided by the platform.

According to the regulations of the Black Cat platform, relevant evidence and information need to be provided for complaints, and the platform will review and deal with the complaints. If the complaint is substantiated, the platform will impose penalties on the corresponding borrower or investor, including but not limited to restricting their lending and investment behavior on the platform, or even blacklisting them. Therefore, in theory, the Black Cat platform complaint is useful.

However, the actual situation may vary. Some users may experience situations where complaints are not addressed in a timely manner or that complaints do not turn out as expected. This may be related to the platform's management mechanism, complaint handling process, etc.

Overall, if a user encounters a problem on the BlackCat platform, they can try to solve it through the complaint channel. However, at the same time, you need to pay attention to protecting your legal rights and interests, such as keeping relevant evidence and materials of the hail trap, and seeking legal assistance if necessary.

The Black Cat Complaint Shedweed Platform is a platform dedicated to providing complaint services for consumers, aiming to solve various problems encountered by consumers in shopping, tourism, education, finance, etc. The following is an analysis of whether the Black Cat complaint platform is useful or not:1

Urging merchants to solve problemsThrough the Black Cat complaint platform, consumers can submit complaints about the problems they have encountered, and the platform will promptly urge merchants to deal with them and effectively safeguard the rights and interests of consumers. 2.Improve service qualityBy handling consumer complaints, merchants can improve their service quality and brand image, and enhance consumers' trust and loyalty.

3.It is convenient and quick to submit complaints through the black cat complaint platform, without spending a lot of time and energy, and can be operated quickly and easily. In general, the Black Cat complaint platform is useful, it provides consumers with a convenient way to resolve disputes, and makes a contribution to safeguarding the legitimate rights and interests of consumers.

Of course, in practice, we also need to look at consumer disputes rationally and avoid excessive rights protection.