Which complaint platform works, and where does the complaint platform complain

There are many consumer complaint platforms, whether it is to play ** or the Internet, this kind of online complaint does not need to come forward in person, unless you go to the local complaint, so you need to come forward in person. Below, let's take a look at what consumer complaint platforms are, I hope to help you.

Step 1, Internet platform. The term "complaint" on this platform refers to the behavior of consumers who need to purchase or use goods or receive services for daily consumption, and have a consumer rights dispute with the operator, and request the market regulation department to resolve the dispute. This platform, whether we are online or offline, can complain as long as there is something that infringes on the interests of consumers.

Step 2, Step 3, <>

12315 "Consumer Complaint and Report Hotline** and the national Internet platform.

On March 15, 1999, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, decided to set up a special number for accepting consumer complaints and reports nationwide.

The national 12315 Internet platform was officially launched on March 15, 2017. This is another major measure to promote "Internet + government services", marking that the consumer rights protection work of China's industrial and commercial and market supervision departments has entered the Internet + era.

On February 28, 2019, the official website of the State Administration for Market Regulation of the People's Republic of China issued the "Opinions of the State Administration for Market Regulation on Integrating and Building the 12315 Administrative Law Enforcement System to Better Serve Market Regulation and Law Enforcement". By the end of 2020, market regulation complaints** will be unified to 12315.

Hello friends, if you need to complain about an Internet platform, you can choose the following channels:1Local Consumer Council or Commerce Bureau.

In most jurisdictions, consumer councils or commerce bureaus are set up to receive consumer complaints about various goods and services. You can lodge a complaint with your local consumer council or commerce bureau about your local internet platform. 2.

Cyberspace Administration of China. The Cyberspace Administration of China (CAC) is the competent authority for the management of the Internet industry, and it has a complaint and reporting channel that can complain about the violations of laws and regulations of major Internet enterprises. 3.

Cyber Security Complaint and Reporting Center. The center is subordinate to the Cyber Security Bureau of the Ministry of Public Security, and is mainly responsible for handling complaints about cybercrime and illegal online information content. You can complain and report network security incidents involving personal information leakage, network fraud, network extortion and other network security incidents in the center**.

4.China Consumers Association. The China Consumers Association (CCA) is a social organization representing the interests of consumers, and its official website provides channels for online shopping and service complaints and reports, and can complain about consumer disputes between major e-commerce platforms and Internet service companies.

If you need to complain only to a specific platform, you can first make a complaint through the various customer service channels provided by the platform. If the platform's response is not satisfactory to you, then choose a third-party channel to complain.

Legal analysis: It depends on where the real-name authentication is performed. If it is a forum community, someone else just registered with your identity, although it also involves infringement, but there is not much loss to you.

If it is a financial payment, you need to pay attention, so that if others use the account to do some illegal things, it may affect you before the investigation is clear. If necessary, you can file a complaint with the registered Pingdu, and if you cause serious consequences, you can choose to call the police.

Legal basisLaw of the People's Republic of China on Resident Identity Cards》 Article 3 The items to be registered in a resident identity card include: name, gender, ethnicity, date of birth, address of permanent residence, citizenship number, photograph of the person, fingerprint information, validity period of the certificate and the issuing authority.

The citizenship number is the unique and lifelong identity of each citizen**, which is compiled by the public security organs in accordance with the national standards for citizenship numbers.

Citizens applying to receive, renew or reissue resident identity cards shall register their fingerprint information.

How to effectively carry out complaints and rights protection, you must know these platforms

In order to help you better protect your legitimate rights and interests, I have collected some commonly used complaint platforms.

1.The national 12315 platform, which is built by the State Administration for Industry and Commerce and jointly used by the national industry and commerce and market supervision departments, can complain or report consumer traps encountered in life. In addition, you can also complain through a variety of Judao such as mobile APP, ***, and small programs.

3.The Ministry of Industry and Information Technology's Telecom User Complaint Acceptance Center, the Ministry of Industry and Information Technology's complaints and reports, such as encountering **can not be changed, arbitrary deductions and other disputes with the operator, you can stop this ** to complain, the effect is very good. However, it should be noted that it will be accepted only if you complain to the operator first, and then complain to the Ministry of Industry and Information Technology after no result.

4.The State Post Bureau appeals, all the domestic express delivery industry encounters disputes Huai Bureau Hu problem, you can complain in this **, the effect is very good.

I believe that many friends will more or less encounter some "cheating" experiences in their lives, so how do you defend your rights in Lisui? Or do you think you're unlucky?

In order to help you better protect your rights and interests, I have collected some complaint platforms that you may use in the future. Bookmark it and go directly to the complaint platform.

1. Iron-shouldered political platform.

A national platform for questioning politics, you can consult, report, complain, go up to the top leaders of national ministries and commissions, provinces and cities, down to the director of the community village party secretary, and all public servants will serve you! WeChat*** search for iron shoulders to ask politics.

4. Appeal of the National Postal Archives Political Bureau**.

The State Post Bureau appeals, the management of all the domestic express delivery industry, all the disputes encountered in the express delivery, can be complained about this **, and the effect is said to be very good. (Again, you must have complained to the company and have not dealt with the outcome or are not satisfied with the outcome).

Internet Platforms.

The platform built by the State Administration for Industry and Commerce and jointly used by the national industry and commerce and market supervision departments can complain or report various consumer traps encountered in life. In addition to **, there are also mobile apps, WeChat***, small programs and other channels.

7. Telecom User Complaint Acceptance Center of the Ministry of Industry and Information Technology.

The complaint and report of the Ministry of Industry and Information Technology**, the next time you encounter **can't be changed, arbitrary deduction and other things that are prevaricated by the operator, you can come to this ** to complain, and the effect is good. (It should be noted that you must first complain to the operator, and then complain to the Ministry of Industry and Information Technology after it is invalid, before it will be accepted).

Anonymous reports can be made on the website of the Ministry of Education of the People's Republic of China.

Specific steps: 1. Open any browser.

<>4. Then you can enter the homepage of the official website.

5. Find Interaction - Complaint Report in the right navigation bar of the home page.

6. Read the reporting instructions.

7. Check I have read and click Anonymous Report.

8. Then enter the interface for filling in the report information.

9. Explain the content of the matters to be reported.

10. Finally, click Submit.

Summary. If you want to complain about a problem, you can consider using the following platforms: 1

State Administration for Market Regulation 12315**: This ** is a complaint and report set by the State Administration for Market Regulation**, which can reflect your problem to the **, and the ** will investigate and deal with your problem. 2.

Enterprise customer service: If you encounter a problem with a company's products or services, you can report your problem through the enterprise customer service channel, and the company will investigate and deal with your problem. When choosing a complaint platform, it is recommended that you first understand the complaint process and relevant regulations of each platform, and choose the platform that suits your situation in order to better solve the problem.

Don't know what you want to complain about?

Can you elaborate on that a little bit more?

If you want to complain about a problem, you can consider using the following platforms: 1State Draft: State Administration for Market Supervision and Administration 12315**:

This is a complaint and report set up by the State Administration for Market Regulation, which can reflect your problems to the State Administration for Market Regulation, and the State Administration for Market Regulation will investigate and deal with your problems. 2.Consumers' Association:

Consumer associations can provide consumers with complaints, rights protection and other related services, you can check the contact** and how to make a complaint on the official website of the local consumer association. 3.Online Complaint Platform:

If the problem you encounter is a problem with a company's products or services, you can report your problem through the company's customer service channel, and the company will investigate and deal with your problem. When choosing a complaint platform, it is recommended that you first understand the complaint process and relevant regulations of each platform, and choose the platform that suits your situation in order to better solve the problem.