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Anonymous users2024-02-12The attitude of the after-sales service staff is very good, and they are also very patient, once I wanted them to help clean the range hood, and the after-sales service will soon arrive, and I also told me about the maintenance method of the range hood, etc., I feel very intimate.
I think Fotile's after-sales service is the best among so many brands in China, kitchen appliance brands are generally guaranteed for 1-3 years, only Fotile is a kitchen appliance product for 5 years, and a water heater for 3 years. It shows that I am very confident in the quality of my products, and I can rest assured that the service of large items such as kitchen appliances is easy to buy. If you buy a range hood, they also have a free pre-embedded smoke pipe.
Anyway, the service system is very complete.
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Anonymous users2024-02-11Fotile focuses on the R&D and manufacturing of high-end built-in kitchen appliances, with ten product lines: range hood, built-in cooker, built-in disinfection cabinet, built-in microwave oven, built-in oven, built-in steamer, water heater, sink dishwasher, micro-steamer, and water purifier, and is committed to providing high-quality products and services for people who pursue high-quality life. [1]
Fotile Group (hereinafter referred to as "Fotile") was founded in 1996. For more than 20 years, we have always focused on the field of high-end kitchen appliances, and are committed to providing high-quality products and services for people who pursue high-quality life, creating a healthy, environmentally friendly and tasteful lifestyle, so that millions of families can enjoy a happier and more secure life. [1]
Chinese name. Fotile.
Foreign name. fotile
Industry. Kitchen.
Founded. 1996 year.
Affiliation. Ningbo Fangtai kitchenware ****.
Fast. Navigation.
Development history: brand culture, innovation strength, its products, sales and service network, nine advantages, brand honor, social responsibility concept.
Brand introduction. Founded in 1996, Fotile Group has always focused on the field of kitchen appliances for more than 20 years, adhered to the strategic positioning of "professional and responsible", and moved towards the vision of becoming a great enterprise. The company is constantly committed to providing design and excellent [2] quality built-in kitchen appliances and integrated kitchen products for people who pursue high-quality life.
Fangtai, a company with the core values of "character, enterprise products, and products in one"; "For the happiness of hundreds of millions of families" as the corporate mission; Driven by mission, vision and values; With more than 20 years of dedication and persistence in high-quality kitchen appliances; Towards the grand vision of "becoming a great company".
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Anonymous users2024-02-10It's good to go to work, but it's more tiring because the brand is big and there are many customers, so it's busy.
Founded in 1996, Fotile Group has always focused on the field of high-end kitchen appliances for 20 years, adhered to the strategic positioning of "professional, high-end, and responsible", and moved towards the vision of becoming a great enterprise.
Fotile is focusing on several fields such as integrated kitchens, range hoods, gas cooktops, induction cooktops, disinfection cupboards, gas water heaters, etc., and hopes to become a global leader in kitchen brands through continuous investment and efforts.
Fotile has more than 9,000 employees, in addition to strong local design strength, Fotile also has a large number of internationally renowned designers from Germany, Japan, Italy and other places, with high-end kitchen production equipment imported from Germany and Italy and advanced technology of international industrial manufacturing. It has become one of the most successful manufacturers in the kitchen field.
On January 9, 2020, the Hurun Research Institute released the "2019 Hurun China's Top 500 Private Enterprises", and Fotile Group ranked 443rd with a market value of 16 billion yuan.
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Anonymous users2024-02-09Hello, I have seen your question and am sorting out the answer, please wait a minute.
The average salary of Fotile is 8,779 yuan per month, of which 44% of the salary income is located in the range of 6,000-8,000 yuan per month, and 33% of the salary income is located in the range of 8,000-10,000 yuan per month. Fotile focuses on the R&D and manufacturing of high-end built-in kitchen appliances, with ten product lines: range hood, built-in cooker, built-in disinfection cabinet, built-in microwave oven, built-in oven, built-in steamer, water heater, sink dishwasher, micro-steamer, and water purifier, and is committed to providing high-quality products and services for people who pursue high-quality life.
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Anonymous users2024-02-08Ningbo Fotile Kitchenware **** (hereinafter referred to as "Fotile") was founded in 1996. For more than 20 years, we have always focused on the R&D and manufacturing of built-in kitchen appliances, and is committed to providing people who pursue high-quality life with humanized kitchen technology and reliable quality built-in kitchen appliances, advocating an environmentally friendly, tasteful and cultural lifestyle, so that tens of millions of families can enjoy a happy home life.
In the context of the increasingly narrow market space of traditional kitchen and bathroom products, Fotile began to diversify its layout. In addition to entering the refrigerator market mentioned at the beginning, Fotile has also successively launched sink dishwashers, water purifiers and other products.
With the advancement of sensors and network technology, consumers' demand for home appliances is no longer a deep digging of vertical functions, but a horizontal, product-to-product connection. Fotile is the first echelon of high-end brands in the range hood industry, and the brand awareness is obvious to all, if the decoration budget is sufficient, the direct selection of Fotile's range hood is one of the best choices.
There are many star products produced and sold by Fotile, such as the popular Wind Cube and Cloud Cube range hood products, according to the function of the product that can be controlled by the senses, automatic cruise, air steward, smoke stove linkage and intelligent lifting, Fotile range hood has many patented technologies, so it has become the first echelon brand in China.
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Anonymous users2024-02-07National Unified Service**: 4001-059-950.
The whole gas water heater purchased before January 1 of the year is guaranteed for one year; The range hood purchased before January 1, 2017 is guaranteed for one year; The whole wall-hung boiler purchased before April 1, 2017 is guaranteed for one year.
2. Vulnerable accessories (including lights, oil cups, batteries, lampshades, oil nets, knobs, tooth covers, etc.) will not be repaired; The vulnerable parts of the integrated stove are: oil box, lighting, smoke pipe, knob, and glass parts.
3. Product maintenance and replacement parts, such as the whole machine in the warranty period, the replaced parts according to the whole machine warranty period; If the whole machine exceeds the warranty period, the replacement parts will be repaired for 6 months.
4. The warranty period is determined by the date of the user's purchase and sales voucher, if the user loses the voucher, the warranty period is calculated from the date of production of the product to be extended for 3 months.
Product warranty policy: All products are guaranteed for one year, and some areas enjoy extended warranty policies; The motor warranty of the product purchased before 2013 is 3 years, and the motor of the product purchased after 2013 is guaranteed for 5 years; The inner liner of the electric water heater is guaranteed for 5 years. For commercial use, the warranty period is 6 months.
All warranty periods are calculated from the date of purchase.
Return and exchange policy: within 7 days from the date of the product, if the performance failure occurs, the consumer can really choose to return, exchange or repair; Within 15 days from the date of **, if a performance failure occurs, the consumer can really choose to replace or repair the goods.
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Anonymous users2024-02-06Summary. Fotile's after-sales service complaint handling process is generally as follows: Complaint acceptance:
Customers can complain through Fotile's official website, customer service**, and local after-sales service centers. Fotile will record the complaint as soon as it is received, and have a detailed understanding of the content of the complaint. Complaint Verification:
Fotile after-sales service center will verify the content of the complaint to understand the specific situation and reasons for the incident.
Fotile will record the complaint as soon as it is received, and make a detailed explanation of the content of the complaint. Complaint verification: Fotile after-sales service center will verify the content of the complaint to understand the specific situation and reasons for the incident.
You've done a great job! Can you elaborate on that?
Solution: In response to complaints, Fotile after-sales service center will formulate corresponding solutions and communicate with customers to solve customers' problems. Complaint Handling Complete:
Fotile after-sales service center will conduct a return visit after the problem is solved to understand whether the customer is satisfied with the solution and confirm whether the complaint handling has been completed. In general, Fotile after-sales service center will do its best to solve customer problems and ensure customer satisfaction. If the customer is not satisfied with the result of the complaint handling, he or she can protect his rights through the consumer association or other relevant institutions.
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Anonymous users2024-02-05Summary. Hello.
Fotile after-sales service**.
Hello. 952315 this is **.
Hopefully mine could.
Convenient typing no.
It's good, I just want to clean it, that lattice can't take the rake, how to take the rake?
People can go up to clean it, and the glass on the ceiling is safety glass that can stand people.
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Anonymous users2024-02-04Summary. Fotile focuses on the R&D and manufacturing of high-end built-in kitchen appliances, with ten product lines: range hood, built-in cooker, built-in disinfection cabinet, built-in microwave oven, built-in oven, built-in steamer, water heater, sink dishwasher, micro-steamer, and water purifier, and is committed to providing high-quality products and services for people who pursue high-quality life.
Founded in 1996, Fotile Group is a happy life solution provider with smart kitchen appliances as its core business, providing people with high-quality products and services.
At present, it has formed a number of product lines such as integrated cooking products, range hoods, sink dishwashers, water purifiers, built-in cookers, built-in disinfection cabinets, built-in microwave ovens, ovens, steamers, gas water heaters, etc.
Fotile after-sales service**.
Hello, I have seen your question and am sorting out the answer, please wait a while
Hello, I have seen your question and am sorting out the answer, please wait a while
Hello, glad to answer for you.
Fotile focuses on the R&D and manufacturing of high-end built-in kitchen appliances, with ten product lines: range hood, built-in cooker, built-in disinfection cabinet, built-in microwave oven, built-in oven, built-in steamer, water heater, sink dishwasher, micro-steamer, and water purifier, and is committed to providing high-quality products and services for people who pursue high-quality life. Founded in 1996, Fotile Group is a happy life solution provider with smart kitchen appliances as its core business, providing people with high-quality products and services. At present, it has formed a number of product lines such as integrated cooking products, range hoods, sink dishwashers, water purifiers, built-in cookers, built-in disinfection cabinets, built-in microwave ovens, ovens, steamers, gas water heaters, etc.
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