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Hello! If you don't have any proof of purchase saved. The seller will not give you any after-sales service, including returns.
If you asked a friend to buy the machine, you may want to consider having a friend talk about it, check the reason, replace the hardware, or something else that might be the best way to do it.
To play large game cards, you should check the graphics card, memory.
We hope you are satisfied.
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A 4000 computer should be a good one.
You can also go to his forum to check the 4000 price configuration of the master.
Let's get down to business.
You can ask the seller to return the product with an invoice or receipt.
And every accessory that is assembled has something like a warranty card.
If he doesn't return the goods, you can call the consumer to complain **12315 and find their boss and go a few more times.
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General computer, many things are unpacked and cannot be exchanged and returned!
I can only say that the person you are looking for has eaten oil and water, to show one point, it may be that he asked people to pretend to be like this!
4000 yuan, can you install a good computer, can you play your hardware, I'll play his ** with you!
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I can only try to theorize.
But since you dare to lie to you, and an acquaintance is to lie to you, you must be ready to kill you.
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You can consider suing, at least to scare the vicious business, and if you really want to sue, you have to have evidence, such as receipts, but the least expensive thing is to find your friends to lobby or to complain to the consumer association.
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Get a kitchen knife! I will definitely return it! 2000+ profits!
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There are no documents, I guess he won't admit it, look for your acquaintance.
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The consumer association clearly stipulates that the quality of the computer can be returned within 7 days of purchase, and the consumer has the right to request the return, and the merchant cannot refuse under the pretext of "company regulations".
Suggestions: 1. If the seller charges any handling fee under various excuses, such as packaging, maintenance, etc., it is recommended to complain directly to the consumer association.
2. Remember to keep the invoices, receipts (with valid seals), shopping vouchers, as well as product manuals, quality assurance certificates, three-pack brochures, etc.
After repairing the product within a few days, if the buyer and seller reach an agreement not to return the product, the consumer can exchange the product if the quality problem is found again within 15 days.
4. Merchant Declaration"Unconditional"In the case of returns, it is best for the consumer to submit a return request to the merchant in writing within the return period (note to keep this evidence), and the attitude of the return cannot be ambiguous.
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Under normal circumstances, as long as there is no trauma, packaging materials, and information are there, and it does not affect the secondary sales, it can be returned. However, it is best to find out the reason for the return, if there is nothing wrong with the computer itself, but you feel bad, it may be a little harder.
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If it is a local physical store, you need to discuss with the person in charge of the store whether the new computer can be returned.
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If you buy it online on JD.com, you can return it for no reason within seven days, and I feel that I can return it if you buy it on the market, and if there is a problem, you can be compensated.
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If you buy a new computer, if you bought it in a physical store and asked before that there is a time limit for returning it, then there is no problem during the return period. Generally, the physical store buys it and does not give a refund, if you buy it online**, Jingdong, etc., most of them are returned within 7 days without reason, so if you buy it in a physical store, you must look at it and think about it before buying. You can buy it directly online, and return it if it doesn't work.
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Computers enjoy the "three guarantees service", that is, within 7 days from the date of sale of computer products, if a performance failure occurs, consumers can choose to return, exchange or repair. However, the 7-day return is not an unconditional return, such as man-made damage and damage caused by improper use, which are not eligible for the 7-day return service.
The following are the cases in which you do not enjoy the three-guarantee service:
1. More than the validity period of the three guarantees;
2. Damage caused by failure to use, maintain and keep the product in accordance with the requirements of use;
3. The damage is caused by the dismantling of the repairer who is not responsible for the three guarantees;
4. There is no valid three-guarantee certificate and valid invoice (except for those who can prove that the product is within the validity period of the three-guarantee);
5. Altering the Three Guarantees Certificate without authorization;
6. The model or number of the product on the three-guarantee certificate is inconsistent with the actual product;
7. Damage caused by the use of pirated software;
8. Damage caused by virus infection during use;
9. There is no trouble to respect the factory name, factory address, production date and product certificate;
10. Damage caused by force majeure.
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If the merchant has a clear return policy, make sure you are eligible and return the item as requested. 2.Negotiate with the merchant.
If the merchant does not have a clear return policy, you can communicate with the merchant to request a return. 3.Complaints through consumer organizations.
If the merchant ignores your request, you can file a complaint with your local consumer organization. 4.Seek help from the relevant ** department.
If the merchant violates the law, you can request assistance from your local authority. Whichever method you choose, make sure you have enough evidence to support your claim, such as purchase records, receipts, evidence, etc.
If you are not satisfied with the express delivery received, you can refuse to accept it, and all merchant products are returned within seven days without reason, and you can not sign if you are not satisfied.
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