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The closure of the express station is the closure of this station, and there is a high probability that you do not plan to continue to do it, so you can consider taking over at this time
1. LookInput-output ratioand payback cycle:
Income includes express collection + express delivery + side business.
Inputs include rent, labor, utilities, SMS fees, etc.
The payback period is the transfer fee (income - input).
It should be noted that since the post station is going to take over, the data must be better, you must know that the data during the peak period of e-commerce is more than 2 times that of the daily, so it is recommended that you directly look at the daily data on his inventory management system, and then substitute it to calculate the income, the data of the inventory management system cannot be changed, you can look at it for a few more months.
2. See if the business is stable
Business stability includes two aspects, one is the courier stability (you continue to work with you after you take over), and the other is the house (in case the rent is about to expire and the landlord does not renew the contract, it is not so easy to find a suitable address again), and these two parties must talk about it before taking over.
3. Look at customer complaints:
Communicate with the surrounding customers to see what their attitude towards the post station is, if the post station has too many complaints before, it is impossible for you to easily change the customer impression after you take over, which will have too much impact on whether it can continue to operate in the later stage.
4. Look at the deposit
There are many post stations with their own contracting areas, and some express contracting areas need to pay for contracting (1 50,000 have), you need to make it clear whether you take over the post station alone or with the contracting area, and pick up with the contracting area, and your parcel resources are more secure. Picking up together, it will involve courier recruitment, door-to-door delivery, express network docking and other work. Personnel reserves need to be made in advance.
1. Don't make money.
If you want to make money, you must either cooperate with more express brands, or derivative business is doing well, a express station can cooperate with more than three brands in order to survive well, at the moment when express stations are blooming everywhere, the express delivery business is more scattered, and it is already great to win two brands. For derivative business, it is more difficult to do a good job, in addition to selecting strong products and spending effort to maintain, which is far from being as simple as imagined.
2. There are many complaints.
There are many customers who are more inclined to express delivery to the door, very rejecting the existence of the express station, based on this, all kinds of complaints emerge in endlessly, and even worse, but also to the express station staff unreasonable quarrels, resulting in the station is difficult to stick to the work.
3. It's too hard.
It seems that it is very comfortable to open an express station, and no one controls it, but in fact, the express station is comprehensive and repetitive every day from 9 to 10 in the morning.
Labor (warehousing - ornaments - out of the warehouse - mail), strong ability to deal with disputes (express delivery disputes are more, often have to deal with some matters) ......
To put it bluntly, express delivery is hard work, and most people give up after working for a while!
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It's literal, that is, don't do it. There are many possibilities, bankruptcy, and transfer.
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According to the current situation, the probability of all stations being cancelled is very small, and the reasons are as follows:
From the customer's point of view:
Some customers prefer to deliver the express to the station cabinet due to safety (the needs of some women who live alone) and convenience (frequent business trips or office workers). In addition, in the high-incidence stage of the epidemic, the existence of counters can effectively reduce the risk of epidemic infection compared with direct door-to-door delivery.
From the courier's point of view:
From 2011 to 2021, China's express delivery business volume increased from about 100 million pieces to 108.3 billion pieces, an increase of nearly 30 times; However, the number of front-line couriers has increased from more than 1 million to 3 million, an increase of more than 3 times, and the number of goods is small, and the express company has an extremely strict assessment mechanism, and the fine is not completed.
The existence of the express station can not solve the problem of the timeliness of the courier, but also improve the work efficiency of the courier 1, the courier without the permission of the customer to put the piece in the station.
According to the current business volume of China's express delivery and the number of couriers, excluding remote areas, there are about 300 pieces per courier per day on average, and if these 300 couriers are verified to see if they are delivered to the door, it will take about 2-3 hours.
Therefore, many couriers first put the express at the post station, and then the post station sent a unified text message to inform the customer, so that many customers feel that they are disrespectful to themselves and put it in the post station without their own permission.
2. Some large items are not delivered to the door.
Judging from the complaints I have received so far, in fact, most of the express mail is still accepted at the post station, but I hope that the post station will provide door-to-door delivery service for some large items, and some post station couriers refuse the service.
3. The service attitude of the post station is poor.
This should be one of the reasons for the highest proportion of complaints at present, the level of post station staff is uneven, and sometimes there is a poor attitude, resulting in customers refusing to communicate with the post station, and they are more willing to put the pieces in the express cabinet.
4. The post station is too far away from you.
If it is a post station downstairs at your own home, 99% of customers are willing to pick up the parcel! However, some stations may be far away from themselves, and may run from one end of the community to the other, which customers find too troublesome.
1. Contact the courier: communicate with the courier about home delivery, if the courier refuses, complain directly to the courier company Post Office.
2. Contact the platform where the station is located: Contact the express station platform and ask it to add you to the whitelist.
In this case, the station will not be able to store your parcel and will have to hand it over to the courier for processing.
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Resolutely resist the post !! Couriers must be delivered to your door!! It is recommended that you configure a courier cabinet at the door!!
Now that many express outlets have been canceled, the courier is even more unnecessary, and the express center directly pulls the truck into the station!! There is no need to send a piece at the station!! It's all that pattern now.
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can't be turned off, some people think that the express station can make money, as long as it can make money, someone will invest.
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You can make your own notes on the package, and say that you will directly complain about the refusal to accept it at the express station, and the general courier will not dare to put it there when he sees these words.
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Hello, the post station can't be closed, because it's for the convenience of many people.
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There are two main considerations.
This is an unreasonable behavior, irresponsible behavior, the courier should call ** as soon as possible after getting our express delivery to ask us if we are not at home or whether there is anyone at home, if someone is at home, the courier should send the courier to our customers, this is what their courier should do, is the obligation and responsibility.
But the courier without the permission of our customers to put the express in the station, the express cabinet, this old and the same may have a lot of problems, such as: the express does not know what to do if it is taken away by others, what to do if the express is accidentally destroyed by others, when we find our own couriers to fight each other, who is responsible for such a thing.
It must be the responsibility of the courier, who in this way destroys his own performance and the rights of our customers.
It is an extremely immoral, unreasonable, and irresponsible behavior.
In the eyes of the courier time is money, they are by virtue of the number of couriers to earn money, sometimes we are not at home, we all want the courier to wait, he waits for 10 minutes, wait for 8 minutes are fine, wait for you for half an hour who wants, no one wants. In fact, it is not easy for couriers, they all rush to deliver couriers, just to earn a little more money and support their families.
If they don't finish the number of pieces delivered in a day, their wages will be deducted. They are forgiven for putting the courier in the locker. But be sure to do it after you discuss it.
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There can be many ways to organize your courier.
First, it can be placed according to the arrival date, and the customer can quickly know which day it is by receiving the arrival SMS, but the disadvantage is that it is inconvenient to find the goods.
Second, you can use the last 1 digit of the mobile phone to arrange it according to the 0 9 arrangement, which is very easy to find. According to the size of the package, it is classified and placed, and a number is marked on the express package and recorded in a **. That's how we deal with it, it's easy to find, and it takes up less space when it's neatly placed.
Precautions for opening express stations.
When the express station is laid out, the area must be reasonably set up to avoid giving users a sense of clutter. Moreover, a well-organized arrangement will give people a comfortable feeling, and can also enhance the trust of the courier, it is recommended to expand the express cooperation as much as possible, and strive to connect with more express delivery. The express station must be monitored to do a good job in the safety prevention and control of parcels.
In addition, it is also necessary to pay attention to the details of the service, such as preparing a flatbed trailer, when the user is really inconvenient to come to the express station to pick up, help with the delivery, can also be borrowed to the community owners, enhance their favorability.
If you want to increase your profits, you have to do a side business, but you are not in a hurry. You can stabilize the express business first, and then expand the side business. There is a wide range of side hustles to choose from, such as opening a store, doing a community**, assisting training institutions in advertising, and so on.
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How to operate and manage an express station?
1. Talk about a few more brands.
The basic income of the express station comes from the collection and mailing, the more brands are discussed, the more business volume, and the more income is naturally more. At present, the agency fee on the market is about yuan, and the commission is generally 3-6 yuan (related to the destination of the package, weight and other factors).
2. Superimpose value-added services.
At present, many express collection points do not only provide express delivery services, but also provide comprehensive services in order to expand revenue. For example, the simultaneous expansion of the community**, daily retail, advertising, printing and copying and other business models, express station to operate the main business while developing other side businesses, can obtain higher profits.
3. Equipped with intelligent hardware.
In addition to profitability, cost control is also extremely important, general rent is uncontrollable, but labor costs can be compressed to a certain extent. At the beginning of the store, it is recommended to equip every 500 pieces with 1 employee, but in the later stage, you can add an integrated outbound instrument, and after cultivating the user's self-service pick-up and delivery habits, you can pass on the cost of finding pieces to the customer, at that time, 1000 pieces can be equipped with 1 employee, which greatly reduces labor costs.
4. Strengthen customer service.
Although the business is negotiated with the courier, and the courier gives you a storage fee, if you don't care about the customer's feelings, it may lead to a large number of complaints, and over time, the courier will look for the next post station and give up cooperating with you. In addition, in order to better stabilize the business volume, it is recommended that you also strengthen communication and contact with the courier, for example, occasionally ask for a meal or something
What do express collection points rely on to make money?
1. Express agency charges:
When the post station collects the package, the courier will pay the post station a sum of money, called the express charge, usually around yuan, and the courier to negotiate, most of the community can reach an average of about 400 express delivery every day.
2. Express delivery fee:
Customers send express delivery at the post station, the post station can earn a commission of 3-5 yuan (related to the destination of the package, weight and other factors), generally speaking, the post station sends 30-50 pieces per day, and the township post station sends more than this number.
3. Derivative income:
Including supermarkets, local life services, community groups, advertising light boxes, etc., derivative business should be better than express delivery to make money, but if you want to do well, it is far from so simple, to profile customers, understand customer needs, surrounding competitive products, etc.
It should be noted that: post station and community **, fresh retail integration development has become the choice of more and more post station owners, but the early stage must not be greedy, opening a post station is not the same as opening a store can be successful, although the post station every day many people come to pick up, but the initial business and customers have not reached a deep trust, blindly engage in other businesses, may not be able to grasp both ends, it is better to do a good job in the service of the post station first, and the store customers become friends, business will naturally come.
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The express station is supervised by a number of departments, mainly including the following departments:1National Post Office:
The State Post Bureau is the department that carries out macro management of the express delivery market, and is responsible for formulating, implementing and supervising the policies and regulations of the express delivery industry, and supervising the express delivery companies. 2.Department of Transportation:
The transportation department is also the department that supervises the express station, mainly responsible for the supervision of the transportation market, including the supervision and management of trucks, express vehicles and other means of transport, and the management of passenger stations, freight stations and other transportation sites. Loose ruler finished 3Place**:
The local government is also involved in the supervision of express stations, especially in the supervision and management of urban planning, environmental protection, fire protection, etc. In addition, matters such as the operation of express stations, such as permits and safety inspections, also need to be supervised and managed by the relevant local departments. In short, the express station is supervised by a number of departments, which perform their duties and work together to ensure the stability of the market order.
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