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Yes, for the problem of poor service attitude of medical staff, in fact, doctors are complained, which will affect their year-end assessment and title promotion, and, in general, the more regular the hospital, the more attention to this. So in some cases, it is very useful, but, at the same time, I hope that before complaining, you have to make it clear that the interests of doctors and patients are the same, so the best way to solve it is for everyone to understand each other, and if there is a problem and communicate effectively, but if it really can't be solved, then take effective ways to solve it, such as complaints and legal means to protect rights. At the same time, there are common problems such as long waiting times for medical treatment, too long waiting times for elevators, and unavoidable surgical complications.
In fact, this is also difficult for doctors to solve. These problems cannot be avoided. Of course, sometimes patients can defend their rights and make demands through legal means, which can effectively help the doctor-patient relationship.
development, thereby improving the quality of service in hospitals.
The progress of the treatment with the patient's visit. Many problems, doctors will also be very worried, some concerns, the same way, they work under a lot of pressure, work is also very hard, at this time it may be inevitable that there will be emotions can not be well expressed, at this time, we need to be considerate. At the same time, as a doctor, you definitely don't want to get complaints from patients, especially some problems that are not solved by doctors.
At the same time, when deciding to make a complaint, in the same way, I would like you to think about what the purpose of our visit to the hospital is. In fact, the purpose of our visit to the hospital is very simple, that is, to solve the problem. Instead of adding to the problem.
It's about solving troubles, not looking for them. Going to the hospital itself is in trouble. No one wants to add trouble to trouble.
The old troubles have not been removed, and the new ones have increased. Finally, more and more troublesome. And if you don't make a proper complaint, it will cause this problem, so in order not to fall into this strange circle.
To go inside, to encounter problems, to go to the hospital, first of all, we need to have a good attitude. Only we, first of all, have a good attitude towards others, especially doctors, and doctors can treat you well.
After all, we are asking others to do things, not people asking us to do things. We are here to ask others to solve our own troubles, if we have a bad attitude, it will cause the doctor's bad attitude. There is no need to complain.
If, again, you are really dealing with something that is difficult to deal with, and the doctor has a very bad attitude for no reason, you can take a complaint, and similarly, if you feel that the result is not satisfactory, you can continue to complain to the higher authorities. At the same time, if there is serious medical malpractice involved.
The best way to defend your rights is through legal means.
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You can complain, report to the doctor's superior department, and list the evidence of the doctor's bad attitude, and the superior department will deal with it in accordance with the system.
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Of course, you can complain, although the profession of doctor is very sacred, but there should also be a certain amount of medical ethics, otherwise it will have a great impact on this society.
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Of course, you can complain, you can communicate well with the doctor, in fact, there is no need to complain about this matter, if you complain, it is likely to ruin a doctor.
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Summary. If it's just that the doctor's service attitude is not good and you feel that you have been treated unfairly, don't rush to complain to the Health Bureau and the Medical Insurance Bureau first, people can't manage it, and your hands are not so long.
First of all, you should complain to the medical department of the hospital or the medical insurance office, explain the cause of the matter, and the hospital management department will coordinate and solve it, which is the most direct way. If necessary, you can take a photo** or make an audio recording to leave evidence.
If it is not just a matter of attitude, if there is clear evidence that the doctor has violated the health administrative management measures or the medical records and prescription management measures, he can file a complaint with the health bureau.
Is it useful to complain about the doctor's poor attitude
If you complain to a doctor, he will not only have to write a report, but also deduct the performance of the month, the hospital will issue a notice criticizing him, and he himself will apologize to you.
If it's just that the doctor's service attitude is not good and you feel that you have been treated unfairly, don't rush to complain to the Health Bureau and the Medical Insurance Bureau first, people can't manage it, and your hands are not so long. First of all, you should complain to the medical department of the hospital or the medical insurance office, explain the cause of the matter, and the hospital management department will coordinate and solve it, which is the most direct way. If necessary, you can take a photo** or make an audio recording to leave evidence.
If it is not just a matter of attitude, if there is clear evidence that the doctor has violated the health administrative management measures or the medical records and prescription management measures, he can file a complaint with the health bureau.
It is also possible to complain.
All right. I just complained, and the matter didn't make a big fuss, whether it was a big deal or not, the effect was much better.
If you want to make a big fuss, you have to have enough evidence, dear.
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Yes, complaints of poor attitude from doctors are useful. According to Article 9 of the Social Security Law of the People's Republic of China, when citizens enjoy medical services, medical institutions and medical personnel must respect the will of patients, obey the scientific requirements of patients, provide responsible services, and follow professional ethics. If anyone is treated unreasonably, he or she can complain to the relevant health administrative department, so that he or she can protect his or her legitimate rights and interests.
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Legal analysis: Doctors can complain if they have a bad attitude. If the doctor has a bad attitude, you can complain to the hospital.
You can also file a complaint with your local health authority. In the process of **, doctors have a bad attitude towards patients, which can easily cause tension between doctors and patients, leading to medical conflicts and disputes. In accordance with the relevant laws and regulations, if the staff of the health administrative department or the staff of the medical, preventive or health care institutions violate the relevant provisions of this Law by committing fraud, dereliction of duty, abuse of power, or twisting the law for personal gain, and it does not constitute a crime, they shall be given administrative sanctions in accordance with law; where a crime is constituted, criminal responsibility is pursued in accordance with law.
Legal basis: Article 22 of the Law of the People's Republic of China on Medical Practitioners Physicians Physicians performs the following obligations in their practice activities:
1) Comply with laws and regulations, and comply with technical operation specifications;
2) Establish professionalism, abide by professional ethics, perform the duties of physicians, and serve patients with due diligence;
3) Care, love, and respect for patients, and protect patients' privacy;
4) Strive to study the business, update knowledge, and improve the professional and technical level;
5) Publicize health care knowledge and carry out health education for patients.
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Of course, you can complain. Some doctors should complain. For example, I once went to the doctor, and the one I was shown to me didn't show up that day, and then I went to see another one.
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Legal analysis: It is possible to respond to the hospital, or to file a complaint with the Health Bureau.
Legal basis: Law of the People's Republic of China on Medical Practitioners Article 39 Those who open medical institutions to practice medicine or practice medicine without approval shall be banned by the people's health administrative department at or above the county level, confiscate their illegal gains and their drugs and devices, and impose a fine of less than 100,000 yuan; revoke the doctor's practice certificate; If damage is caused to the patient, the patient shall be liable for compensation in accordance with law; where a crime is constituted, criminal responsibility is pursued in accordance with law.
Criminal Law of the People's Republic of China" Article 336: Where a person who has not obtained a doctor's license illegally practices medicine, and the circumstances are serious, is to be sentenced to up to three years imprisonment, short-term detention or controlled release, and/or a fine; where the patient's physical health is seriously harmed, a sentence of between three and ten years imprisonment and a concurrent fine is to be given; and where the death of the patient is caused, a sentence of 10 or more years imprisonment and a concurrent fine is to be given.
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Legal analysis: It is possible to respond to the hospital, or to file a complaint with the Health Bureau.
Legal basis: Law of the People's Republic of China on Medical Practitioners Article 39 Those who open medical institutions to practice medicine or practice medicine without approval shall be banned by the people's health administrative department at or above the county level, confiscate their illegal gains and their drugs and devices, and impose a fine of less than 100,000 yuan; revoke the doctor's practice certificate; If damage is caused to the patient, the patient shall be liable for compensation in accordance with law; where a crime is constituted, criminal responsibility is pursued in accordance with law.
Criminal Law of the People's Republic of China on Suspended Codes Article 336: Where a person who has not obtained a doctor's license illegally practices medicine, and the circumstances are serious, is to be sentenced to up to three years imprisonment, short-term detention or controlled release, and/or a fine; where the patient's physical health is seriously harmed, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given; and where the death of the patient is caused, a sentence of 10 years or more imprisonment and a concurrent fine shall be given.
He has a college degree in psychology, education, and medicine, and has reached the standard of formal training as a psychological counselor, and has obtained a certificate of completion.
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