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Once the guest checked out, our cleaning aunt went in to clean, into the room to see that it was good, the guest did not get dirty, first clean the bathroom, wash the toilet, the toilet is also very clean, the result of the water flush is all stool, open the toilet tank to see, I don't know that the guest is so pulled, all pull the toilet tank, the water is flushed, ugly and dirty, do a few years of the hotel feel that this is also very strange.
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Some guests will cover themselves with their own bed sheets, but they don't take them away the next day, and take away the hotel bed sheets.
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I once cleaned out the sheets with blood stains and stains, and my heart was broken.
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Maybe it's just after my birthday, and the house is full of cake stains, as well as all kinds of wine stains, and I have been cleaning up for a long time.
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The guest stayed for a month, cleaned for a week to do clean, the carpet in the room was not good, everything was moved, and more than 10 bags of garbage were collected.
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The first time I lived in the hotel, I didn't know that the cleaning would come to clean, but I went out and came back with all kinds of cleaning, the crime scene was cleaned up, I felt very uncomfortable, I felt so embarrassed, I checked out when I cleaned up in person, I don't know what the cleaning will think.
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Just after my birthday, the house was full of cake stains, as well as all kinds of wine stains, and I cleaned it up for a long time, and I took it.
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Well, they moved all the chairs in the hotel in a mess, and they were also drunk, and they cleaned up for a long time.
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Working in a five-star hotel, as long as you go out to stay in a hotel or guesthouse, you will habitually pack up and then check out before leaving.
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Some guests will cover themselves with their own sheets, but they don't take them away the next day, which is very devastating.
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The pillow was covered with hair, and probably the guest, who was suffering from severe hair loss, was also served.
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I just cleaned one today, boiled crabs in the kettle, and the kettle was disinfected and cleaned for a long time, and there was a fishy smell.
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I cleaned up $5,000 and took it away in my bag.
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When I go to the hotel, I will bring my own pillows, bed sheets, and small thin quilts, and I don't like to go out, which is very troublesome.
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I've seen guests with small children who would drop their diapers directly in the room and get really sick as soon as they entered the door.
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Well, there were balloons all over the house, and I didn't know what I did, so I finally took the balloons back and played with them for my daughter.
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The cleaning process and details are as follows:
Clause. 1. Open the window.
This window opening is actually to ventilate the room, and there is no odor in the room is also a part of cleaning, plus disinfectant water may be used in the follow-up cleaning and disinfection, and it is also necessary to use it in a ventilated environment, so it is the first step to prepare for cleaning, opening the window is the first step, unless it is rainy weather.
Clause. 2. Preparation of materials and clothing.
For example, mops and rags should be prepared in the bathroom in advance, and then the aprons and gloves that need to be worn when cleaning, and they also need to be worn early.
Clause. 3. Necessary tidying.
This is the classification of some items, such as clothes that need to be washed and sofa covers that need to be washed, etc., first taken off and then sorted into the washing machine for cleaning, because the cleaning takes a long time, so it is good to wash while doing housework.
Clause. Fourth, scrubbing.
First of all, you need to wipe the desktop, cabinets, electrical appliances and other places that may be dusty, including some window sills, and then windows, you can use that kind of magnet to wipe, you can also use a rag or newspaper, and each room is scrubbed one by one.
Clause. 5. Ground.
The ground is put to the end, because when other locations are cleaned, it is inevitable that water will drip on the ground or the whole house will be moved, and then some dust will be wiped on the ground, so the cleaning of the ground should be completed last.
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Great cleaning has different interpretations in different areas, some are planned hygiene, and some directly refer to the thorough cleaning of the check-out room. If it is a plan hygiene, just like this (similar) room plan hygiene schedule table.
Name Area of Responsibility Sanitation Plan Content.
Xing Shanrong, the content of this plan is mainly as follows:
The "two doors" door panel, the top of the door frame, and the door frame of the guest room are hygienic, and the door panel is 20 cm high from the ground hygienic;
room baseline hygiene;
Sanitation of the floor under the bed and inside the bed;
Luggage hangers are hygienic in the upper and lower partitions;
room wall hygiene;
Window panes and window tracks, window sills sanitation;
room cobwebs;
Sanitation of the internal partition of the TV cabinet;
Toilet shower room wall hygiene;
Sanitation on the outside of the bathroom door steps;
Other Scheduled Sanitation for Other Temporary Arrangements;
Shi Lianhong, Wang Jianhua,
Li Yuqin, Wu Shemei,
Note: If you check out the major cleaning of the guest room, please refer to the following sections for details: 11. Room cleaning operation specification 1
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1.It comes with a seven-piece set, which is safe, hygienic and environmentally friendly.
In order to avoid cross-infection, it is recommended to bring your own seven-piece set (towels, toothbrushes, combs, shampoo, shower gel, soap, razors), because you can't guarantee that the hotel's bath towels and towels are clean and hygienic, combs and slippers are not recycled, and you can't guarantee that shampoo and shower gel are left by previous guests and refilled.
2.Water cups and glasses must be cleaned before use.
3.Use the bathtub as little as possible, and wash it before use.
The bathtub is a flashy thing, many hotels install bathtubs for star rating, in fact, the use rate of the Enga bathtub is not high, and it is a waste of water. Therefore, many bathtubs have not been used for many years, and they look very clean on the surface, so the room attendant has not cleaned them, so before you want to use the bathtub, it is best to clean it yourself, and you can also ask the hotel to provide alcohol cleaning.
4.Check that the inside of the kettle is clean.
The kettle in the guest room is a sanitary dead end, there will never be room attendants to pay attention to and check this place, even the room cleaning standards have ignored this link, but it is a facility with a very high usage rate, so before using the kettle, remember to check whether there is a large amount of scale in it, or it is the remaining things used by other guests, before the Internet revealed that users take the kettle to burn hairy crabs, boiled eggs, and ashtrays are not uncommon, so when you drink water one day, Don't be surprised to get a crab leg or tobacco leaf!
5.Pay attention to the expiration date of food and beverages in the room.
According to statistics, the food consumption rate in the room is not high, so the instant noodles, alcoholic beverages, tea, potato chips and other foods in the room may be stored for a long time.
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Abstract point 3, pay attention to safety, such as cleaning doors and windows glass ceilings to work at height, standing on the window sill to wipe the outer glass, to fasten the seat belt.
How should the hotel do a good job of cleaning service?
Hello, I have seen your question and am sorting out the answer, please wait for two minutes.
Hello dear, happy to serve you. The cleaning service of the hotel can start from the following points, the first guest room, in the daily cleaning process, the ceiling wrapped out of the light tubes, doors and windows, wall corners, etc., it is impossible to clean these places every day.
Second, prepare sanitary utensils, including wet and dry wipes, detergents, brushes and other specific utensils and items according to the content of the schedule.
The third point is to pay attention to safety, such as cleaning the glass ceiling of doors and windows to work at height, standing on the window sill to wipe the outer glass, and fastening the seat belt.
Fourth, scaffolding or stools should be used to clean ceilings, corners or lamps, and safety should be paid attention to to prevent accidents.
Fifth, quality assurance.
Dear, do you have any other questions? If you are satisfied with me, please give me a thumbs up
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Summary. Five-star housekeeping procedures and hygiene standards.
Process Name: Room Hygiene Operation Process
Service Procedures Service Specifications
1. Clean up the room 1, enter the door and open the window for ventilation 2, collect garbage in the room, collect used cups, and return items to their places 3. Remove the bed, make the bed 4, wipe the dust, and make up the items
2. Clean the bathroom (1) Clean the basin area (2) Clean the bathtub area (3) Clean the toilet (4) Clean the toilet floor.
Hygiene and cleaning procedures for five-star hotel rooms.
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Five-star room cleaning procedures and sanitation standard process name Room sanitation operation process Service procedures Service specifications 1, clean the room sanitation 1, enter the door and open the window for ventilation 2, collect garbage in the room, collect used cups, and return items to their places 3, remove the bed, make the bed 4, wipe the dust, make up the items 2, clean the bathroom sanitation (1) clean the basin area (2) clean the bathtub area (3) clean the toilet (4) clean the bathroom floor.
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