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1. Turn off the phone, when the phone is turned off, press and hold the [Volume Button +] and [Home Button], and then press the [Power Button] until vivo appears on the screen and then release it to enter Recovery mode.
2. Enter this mode, click on the first restart option, and select OK.
3. Wait for the phone to turn on, and the phone will be unlocked automatically.
vivo is a global mobile Internet smart terminal company, committed to creating smartphone products for consumers with the ultimate photography, enjoyable games, and Hi-Fi**. The star products of the season mainly include vivo X20 20plus, vivo Xplay6 and so on.
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1. First of all, put the mobile phone in the shutdown state; 2. Press and hold the "Power Button" and "Volume Up + Button" at the same time to turn on the phone (Note: Enter the recovery mode, then my phone will appear a "!"). and the "mobile phone" logo); 3. Next, press the "power button" three times in a row, be sure to be slow, when pressing the third time, do not let go, and then press "Volume Increase +" (my mobile phone enters the menu option); 4. Select the option "Wipe Data Factory Reset" (Note:
Use the "Volume On/Off" key to select menu options, and the "Power key" is the confirmation key); 5. After entering the "wipe data factory reset" option, check the "yes--delete all user data" option, press the power button to confirm, and it's OK (Note: After the cleaning is completed, the system will return to the menu options); 6. After returning to the "Menu" option, check "Wipe Cache Partition" to clean up the cache partition in your phone, and press the "Power Button" to confirm (Note: This step can be selected or not); 7. After returning to the "Menu" option, check "Reboot System Now" (reboot your phone), and press the "Power Button" to confirm (Note:
After the system restarts, there is no ** lock);
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How to deal with forgot lock screen password:
Situation 1: I forgot the lock screen password but can use my fingerprint or face to unlock my phone.
1. Enter the wrong lock screen password for 5 consecutive times in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs to be at least 4 points and the password entered each time is different);
Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.
2. Click Forgot Password and use the password to change the lock screen password.
Note: Both passwords need to be entered correctly to change the lock screen password.
3. If you forget the password, you need to enter the cloud service to enable Find Your Phone, then go to the Phone Settings - System Management More Settings - Backup & Reset Factory Reset - Clear All Data - Clear Now - Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password;
Situation 2: If you forget your lock screen password, you can't unlock your phone with your fingerprint or face.
1. Enter the wrong lock screen password for 5 consecutive times in the password input interface (if it is a pattern password, the password must be at least 4 points for 5 times and the password entered is different each time).
2. After popping up "Phone is locked", you can click "Forgot Password" on the screen, enter the password to modify the lock screen password, if you forget the password, you can bring your ID card and purchase invoice to the vivo customer service center for processing.
Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it.
Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended that the customer service center deal with it.
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Hello, about your question, I think vivo mobile phone forgot the lock screen password can not be unlocked, you can enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password set, 5 times the wrong password needs at least 4 points, and the password entered each time is different), click "forgot password" on the screen. Enter the answer to the password question, and the screen will prompt "Authentication successful, please reset password", you can set a new lock screen password, and then use the new lock screen password to unlock the phone screen. If you forget the answer to the security question, you can bring your ID card and purchase invoice to the vivo after-sales service center to decrypt the phone.
The address of vivo after-sales service center can be found by entering the vivo official website - service network query, and selecting the province and city where it is located. Hope it helps.
Asking questions is not a no-no. It should be possible, that's how we all do it.
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If you know that you've forgotten your device's lock screen passcode and you need to unlock it, you can reset your device through a cloud service, and some models can also use Recovery mode to reset your device, but this will erase all data from your device, including your password, and you can't recover it.
Some models can reset your phone using Recovery mode, which erases all data from your phone, including your password. If you backed up your phone before you forgot your password, you can restore it after you reset your phone. If you haven't backed up your data, you won't be able to keep the data on your phone, and once the data is erased, it can't be restored.
Turn off the phone, when the phone is turned off, press and hold the [Volume Button +] and [Home Button], and then press the [Power Button] until vivo appears on the screen and then release it early to enter the recovery mode. Enter this mode, click on the first restart option, and select OK.
Situation 1: I forgot the lock screen password, but I can use my fingerprint or face to enter the desktop.
Click the arrow, press the phone power button to turn on the phone, click the arrow at the bottom to enter the wrong password, enter the wrong password 5 times in a row. Click Forgot Password: Click the new Forgot Password button. Click Verify to enter the answers to both authentications, click on the authentication option to unlock it, and reset your password.
Note: If you have enabled mobile phone search and the network is stable, you can go to the vivo cloud service webpage - search for mobile phone entry state guess line "data backup" (only contacts, text messages, schedules, notes and other data can be backed up, not supported**, **).
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Excuse me, do you mean that you forgot your lock screen password? You can try to clean your phone, but everything saved in the phone's memory will be deleted, this is how to do it: press and hold the "phone volume + key" at the same time"with"Power on button"(also known as the power button) 5 seconds, after the vivo phone logo appears on the phone, let go of the button, enter the recovery mode, first select backup user data to back up user data, and then wipe data factoryreset to erase all data After factory reset, then select restore user data to restore user data, wait for the interface to jump, and then select Reboot System Now to restart the phone.
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