What should I do if I forgot the password on my vivo phone?

Updated on technology 2024-03-18
5 answers
  1. Anonymous users2024-02-06

    How to deal with forgot lock screen password:

    Situation 1: I forgot the lock screen password but can use my fingerprint or face to unlock my phone.

    1. Enter the wrong lock screen password for 5 consecutive times in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs to be at least 4 points and the password entered each time is different);

    Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.

    2. Click Forgot Password and use the password to change the lock screen password.

    Note: Both passwords need to be entered correctly to change the lock screen password.

    3. Before finding the mobile phone version: If you forget the password, you need to enter the cloud service to enable the search for the mobile phone, enter the mobile phone settings - system management More settings - backup and reset Restore factory settings - clear all data - clear immediately - enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the mobile phone to set the lock screen password.

    Find the phone version and beyond: Even if you execute the clear data command, you still need to enter the password after entering the phone;

    Situation 2: If you forget your lock screen password, you can't unlock your phone with your fingerprint or face.

    1. Enter the wrong lock screen password for 5 consecutive times in the password input interface (if it is a pattern password, the password must be at least 4 points for 5 times and the password entered is different each time).

    2. After the pop-up "Phone is locked", you can click "Forgot Password" on the screen and enter the password to change the lock screen password;

    Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it.

    Note: If you forget the lock screen password for protection, you can bring your ID card and purchase invoice to the customer service center to unlock it. (Enter the vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the address of the customer service center.)

    Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended to go to the customer service center to deal with it.

    If you forget your vivo password, you can enter the vivo official website: vivo**app--my--**customer service or vivo official website web version--scroll bottom--**customer service, enter manual customer service, and enter the consultation appeal.

  2. Anonymous users2024-02-05

    1. Enter the wrong lock screen password 5 times in a row in the password input interface, and after the pop-up "phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password, at least 4 points are required for 5 wrong passwords, and the password entered is different each time); Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it. 2. Click Forgot Password and use the password to change the lock screen password Note:

    Both passwords must be entered correctly before you can change the lock screen password; 3. If you forget the password, you need to enter the cloud service to enable Find your phone, then go to the phone settings--System Management More Settings--Backup & Reset Factory Reset--Clear All Data--Clear Now--Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password.

  3. Anonymous users2024-02-04

    Take vivox60 and funtouch-os10 as examples. First, open the vivo phone, find the "Settings" section, and click to enter; After clicking "Settings", go to Settings and find the option of "More Settings" below; Once you have opened "More Settings", tap on the option of "Erase All Data". After clearing all data, choose to save important information from your phone, then turn on "Reset Phone", and then reset the password again.

  4. Anonymous users2024-02-03

    It should be possible to reset the password.,Click on the forgot password and then pass the verification It's good.,It's really not good.,You can only go to those specialized mobile phone stores to let professional people fix it.。

  5. Anonymous users2024-02-02

    Shutdown is useless, forgot the password face and fingerprint, sometimes will not design, those who use the Internet **forgot the password,Those** words are also useless for our mobile phone

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