Hello, how can a vivo phone turn on if you forget the password

Excuse me, do you mean that you forgot your lock screen password? You can try to clean your phone, but everything saved in the phone's memory will be deleted, this is how to do it: press and hold the "phone volume + key" at the same time"with"Power on button"(also known as the power button) 5 seconds, after the vivo phone logo appears on the phone, let go of the button, enter the recovery mode, first select backup user data to back up user data, and then wipe data factoryreset to erase all data After factory reset, then select restore user data to restore user data, wait for the interface to jump, and then select Reboot System Now to restart the phone.

Scenario 1: I forgot the lock screen password and cannot enter the desktop.

1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;

If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the web link.

Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.

Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.

2. If there is no "Forgot Password" option, (1) Turn off the machine, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; After restarting, you need to verify the logged in vivo account password. (This method cannot be cleared, see below).

2) If you have turned on the Find Device function, you can try to use another mobile phone or computer to open the web link.

Enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and erase all the data, thus clearing the lock screen password.

Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.

After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.

Situation 2: If you cannot reset the lock screen password by clearing all data, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing.

Inquire. <>

Enter the account login interface of vivo's official website, click "Forgot Password" and follow the prompts to retrieve the password;

2. If you can't retrieve your vivo password, you can reset your password through your account. Please click the link, select "Forgot the password problem" or "Email address is deactivated, change the email address", and then fill in the relevant information to appeal the account according to the prompts.

3. Click the link.

If you forgot your lock screen password, case 1: forgot your lock screen password but can use your fingerprint or face to access the desktop:

1. After backing up the data, connect to the network, enter the cloud service - log in to the account - find the device - open "Find the device", and use other devices to open the vivo cloud service webpage (

- Enter the vivo account password - Find the device - Clear the device - Click "OK" to reset and erase all the data, thus clearing the lock screen password.

Scenario 2: I forgot the lock screen password and cannot enter the desktop.

1. If the multi-user function is enabled on the OriginOS model, the passwords set by each user cannot be shared, you can click the user name on the lock screen, select the corresponding user, and enter the corresponding password to unlock it.

If the lock screen doesn't show the user's name, the sub-user or guest isn't enabled.

2. Enter the wrong password many times, and there is no "forgot password" option

1) Turn the machine off, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; If the "Find Device" function is enabled, you need to verify the vivo account password after restarting. The folding screen model needs to be operated in the state.

2) If you have turned on the Find Device function, you can try to use other devices to open the vivo cloud service webpage (

- Enter the vivo account password - Find the device - Clear the device - Click "OK" to reset and erase all the data, thus clearing the lock screen password.

3. Enter the wrong password many times, and there is an option to "forget the password".

Enter the lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;

If you have forgotten the lock screen password and have enabled the Find Device function before, you can try the cloud service to clear the data and reset the password.

Note: If you have turned on Find Devices, if the network is stable, you can enter the vivo cloud service webpage - Find Devices - "Data Backup" (only backups can be made of contacts, schedules, atomic notes, notes and other data, and backup**, ** is not supported);

After the FBE encryption model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.

Situation 3: If you can't reset the lock screen password by clearing all data, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing, and enter the vivo official website vivo**app--my-service outlets or vivo official website web version--scroll down to the bottom--service support--service outlets query--select the province and city to query the customer service center address. It is recommended to contact in advance before going to avoid empty running, plan your itinerary reasonably, and travel safely.

Here's how to retrieve your vivo account password:

1. If the mobile phone number and email bound to the vivo account can still be used or remember the answer to the password protection question, please enter the login interface of the vivo official website first.

Click "Forgot Password", enter "Bound Mobile Phone Number", and then click Next, "How to retrieve password: Retrieve by binding mobile phone number, Retrieve by binding the mobile phone number, Retrieve through the email address set by the binding group, and retrieve through the password problem"."Retrieve by binding your mobile phone" and then follow the prompts to retrieve the password.

2. If the vivo account is bound to an emergency contact, you can try to reset the password through the following methods or methods:

1. In the mobile phone settings - account center (login interface) - account password login registration --- forgot password - enter any of the "bound mobile phone number, email and vivo number" to submit - retrieve through emergency contacts - you can reset the password after verification.

2. Open this link on your computer.

In the upper right corner, personal center--login--account password login--forgot password--enter any of the "bound mobile phone number, email and vivo number" to submit--retrieve through emergency contacts After passing the verification, you can reset the password.

3. If the vivo account cannot retrieve the password by self-service according to the above methods, you need to reset the password through the account appeal. Please follow this link.

Select "Forgot the security issue" or "Deactivate the email address, bind the email address instead" as the reason for the appeal, and then fill in the relevant information to appeal the account according to the prompts.

Vivo customer service center address inquiry method: enter vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the customer service center address. Call the staff of the consulting service center in advance to ensure that the staff go to the service center during normal working hours, avoid empty running, and pay attention to safety on the way to and from work.

If you have forgotten the password of your vivo account, you can retrieve it in the following ways:

1. Open the password appeal recovery page on the official website.

2. Then use the email address at the time of registration or the password problem to retrieve it.

3. You can also use the vivo mobile phone assistant to retrieve the password, select the "vivo cloud" Zhou Xun map tracer mark, and click "Forgot password". Then follow the prompts to retrieve it.

4. If you don't tie up the potato mailbox and forget the secret protection, then you can only bring the invoice and mobile phone to the official after-sales service.

1. When the phone is turned off, press and hold the [Volume Button +] and [Home Button], and then press the [Power Button] until vivo appears on the screen and then release it to enter Recovery mode. If that can't be pressed, press the power button and the volume button + press 2 together, enter this mode and appear in English, the volume button adjusts the cursor position up and down, the power button is confirmed, move the cursor to wipe data factory reset and then confirm. 3、The page that appears is also in English but it is no and yes,Then find and move the cursor to yes OK,Then it will go back to the page that just entered the recovery mode,Move the cursor to reboot system now,That is, the first one,Then make sure that the phone will restart。