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Anonymous users2024-02-16Food safety. The event is a very important thing, because many people will have the habit of snacking, especially for people who like to eat chocolate, chocolate is a delicious snack. Some chocolates contain milk, while others contain certain nuts.
Therefore, during the production process of chocolate, there may be a lot of eggs in the milk and even a large number of eggs in the nuts and poor cleaning, which may cause the chocolate to spoil.
There is about consumers called Ferrero chocolate.
The matter of moldy hair has attracted a lot of attention. At this time, the brand believes that it is not responsible for explanation and has not made any statement. But the rights and interests of consumers are not protected.
At this time, the brand should show its own brand attitude to face the problems that consumers are facing, and enthusiastically help consumers solve the troubles encountered by consumers. For consumers, as long as they spend money, they must get the best matching items. If the consumer spends a lot of money at this time but buys a product that does not meet expectations, then the brand should apologize to the consumer for this behavior.
Manufacturers should strictly control the quality of goods when producing goods. When choosing nuts and milk, we must also strictly select nuts to prevent nuts from containing a large number of eggs and bacteria, and choose sterilized milk when selecting milk and regularly test the number of colonies in the milk. The brand owner should strictly check and control the production of the factory.
Therefore, when there is a problem with the products produced by the factory, the brand should also pay the corresponding price and responsibility for this behavior.
Food safety has always been a very important topic, and if Ferrero does not come forward to clarify the problem and solve the problem in time at this time, then Ferrero will become smaller and smaller in our Chinese market, and it will become more and more difficult to sell in our Chinese market. The best solution is to stand up and solve the problem in a timely manner and communicate with the consumer reasonably.
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Anonymous users2024-02-15I'm definitely not going to believe it, because there's a very serious problem and there's moldy hair, which is a very serious thing, and the brand doesn't recognize its mistake at all.
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Anonymous users2024-02-14I won't believe it, because these products have good packaging, and after dismantling, they are moldy, indicating that there are some problems with the production of the product.
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Anonymous users2024-02-13No, because the brand's claims are too perfunctory and have no basis, and they should be responsible for their own products.
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