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I bought a set of furniture and didn't want it, and the store refused to return it. First, if there is no problem with this furniture, I will definitely not be willing to return it to you, and second, how long is the date of your purchase, is there a so-called invoice description, and how long can it be returned unconditionally. Without these, it will be difficult to return the piece, especially if it is not damaged or defective.
Finally, if you have three packs in writing, you can report to the local business administration.
Communicate, coordinate, and see if you can reach an agreement with the merchant. Of course, this requires some loss. This is also a problem of lack of experience, in the future, when buying and selling, try to be as optimistic as possible and think comprehensively. Try to avoid similar problems again.
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You can give this loungewear to your friends and family and give it to whoever wears it properly. Then you can buy a new set of your favorite ones yourself. Originally, there was no quality problem, and it was impossible for the store to give you a refund.
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Think about it from another perspective, you are a seller, he is a buyer, can he push it to you? That's it. If you think that there is a reason and reasonable, you should be able to retreat, that is, you can just tell the reason, and if you can't discuss it, you can go to the industry and commerce to reason, and if the industry and commerce can't be reasonable, go to the court to reason.
What else can I do? The key is whether you can make sense?
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If the store does not support seven days of no reason to return and exchange, the goods sent by the store have no quality problems, and it is impossible for people to return them to you. If there is a quality problem, there is a seven-day no reason to return the goods, and if they don't return it, they will go to the official customer service.
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You can ask your friends or relatives if they want it, and transfer it to someone else cheaper.
Furniture is a large object, generally there is no quality problem store is unwilling to return, so before buying yourself to think clearly, do not buy back before regretting.
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Take a look at whether this home is a custom product, if it is a custom product with a good size, it will generally not be returned.
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Since the product I bought, if I didn't negotiate with the seller when I bought it, then the seller will definitely not return it.
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As long as the tag has not been removed and has not been washed, it can be exchanged or returned, if so, you can complain to him.
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If the goods have not been delivered, you can return, if you ask for a refund after receiving the goods, then it must not work, and the goods have no quality problems, and the home is not refundable or exchanged.
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I bought a home and don't want it anymore. What should I do if the store refuses to return it, then you see that you have not been seven days, and the store is generally returned within seven days without any reason, and it will be returned within seven days? The merchant must give a refund.
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If it's your reason, communicate with the other party well, if you haven't used it, it's good to use it, if it's not a quality problem, it's normal not to return.
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Complain about this store because there are seven days to return the goods without any reason.
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Generally, if there is no reasonable reason for the store not to give a refund, discuss it with the store.
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If the quality of the furniture you bought in the physical store is not good, and the other party is unwilling to return it, you can call 315 to complain to the other party, or you can negotiate with the furniture brand to see if you can return it.
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You can directly call the consumer center and ask the customer service to intervene, or you can directly find their boss to defend your rights.
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First of all, we should have face-to-face communication with the store, and if the communication is ineffective, we can call 12315** for our full maintenance.
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OK. In the case of online shopping, you can return the goods for reimbursement and bring the means of transport; If you buy in a physical store, unless the merchant promises that there is no reason to return and trade within seven days, the current consumer rights protection system is becoming more and more perfect. As long as it's a formal shopping mall, there is a certain level of consumer protection.
The shopping rights enjoyed by consumers are generally fully reflected in the consumer contract. In the event of a problem with an after-sales purchase, it is clear how to protect your rights by carefully reading the terms of the benefits in the text of the sales contract. If the purchased goods are customized products, they can also be executed in accordance with the terms of "three guarantees".
However, for customs goods, the warehouse will have corresponding refund rules. In general, a certain percentage of the loss cost is deducted according to the actual situation as compensation to the seller.
<> we did not receive the goods after we paid for the full ** of the furniture. This doesn't happen considering the normal transaction, but since it happens, we're trying to find out if there's a possibility of repayment. Usually, the goods cannot be received after full payment.
It is often the case that the factory stopped the production of this product without the knowledge of the **merchant, and this is often the case in shopping malls, mainly because of the delay in information communication between the factory and the retailer. When a factory updates certain products for sale or stops production because the products do not meet the current market demand, it will not notify the merchant in time, thus selling the product to consumers without knowing it.
In addition, economic operators should also comply with legislative and regulatory provisions with legislative and regulatory provisions; Where there are no laws or regulations, the administrative department for industry and commerce.
or other administrative departments may give warnings, confiscate unlawful gains, and impose a fine of more than one time, but not more than 10 times the amount of illegal income. No illegal entry.
shall be fined not more than 500,000 yuan; where the circumstances are serious, suspend rectification and revoke business licenses.
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Legal analysis: the contract established in accordance with the law is protected by law, both parties shall abide by the performance, and shall not be arbitrarily terminated unless there is an agreement or statutory reason, if the quality of the furniture is problematic, you can sue the other party to bear the liability for breach of contract such as returning the goods and reducing the price.
Legal basis: Civil Code of the People's Republic of China
Article 465:Contracts established in accordance with law are protected by law. A contract established in accordance with law shall only be legally binding on the parties, unless otherwise provided by law.
Article 582:Where performance does not conform to the agreement, liability for breach of contract shall be borne in accordance with the agreement of the parties. Where there is no agreement on liability for breach of contract or the agreement is not clear, and it cannot be determined in accordance with the provisions of Article 510 of this Law, the injured party may, based on the nature of the subject matter and the size of the loss, reasonably choose to request the other party to bear liability for breach of contract such as repair, rework, replacement, return, reduction of price or remuneration.
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