Can I return my Samsung phone if I don t want it?

Updated on technology 2024-03-23
3 answers
  1. Anonymous users2024-02-07

    Mobile phone tablet return conditions:

    1.Within 7 days from the date of sale of mobile phones and tablets, if there is a performance failure, consumers can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.

    2.Mobile phones and tablets from the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.

  2. Anonymous users2024-02-06

    Yes, seven days unconditional return, as long as within seven days, no man-made damage, you can apply for return.

    1.Within 7 days from the date of sale, if there is a performance failure of the mobile phone, the consumer can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.

    2.From the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair the product; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.

    3.During the validity period of the three guarantees, if the mobile phone has a performance failure, and it is still not able to be used normally after two repairs, it shall apply to the maintenance station for replacement with the three guarantees certificate and the repair record provided by the repairer, and the maintenance station will handle the replacement matters.

    4.If the manufacturer fails to provide spare parts in accordance with the contract or agreement, and the repairer delays the maintenance time, and has not repaired it for more than 60 days from the date of sending it for repair, it shall apply for replacement to the maintenance station with the three-guarantee certificate and the repair record provided by the repairer, and the maintenance station shall handle the replacement matters.

  3. Anonymous users2024-02-05

    Hello dear, you can return it. However, do not affect the secondary sales of mobile phonesIn order to effectively protect the legitimate rights and interests of consumers, and clarify the responsibilities and obligations of mobile phone sellers, repairers and producers of repair, replacement and return, the General Administration of Quality Supervision, Inspection and Quarantine, the State Administration for Industry and Commerce, and the Ministry of Information Industry jointly issued Order No. 4 a few days ago, promulgating the "Regulations on the Responsibility for Repair, Replacement and Return of Mobile Goods". Provisions:

    Within 7 days from the date of sale, the main machine of the mobile ** machine has the function failure listed in the manual, the screen is not displayed, the typo, the omission, the machine cannot be turned on, the normal login or communication, no ringing, dialing error, abnormal shutdown, key control failure, no sound, shell crack caused by structural or material factors and other performance failures. Consumers can choose to return, exchange or repair the product. When consumers request to exchange goods, the seller shall replace the mobile machine of the same model and specification for the consumer free of charge.

    When the consumer requests to return the goods, the seller shall be responsible for returning the goods for the consumers free of charge, and refund the payment at one time according to the invoice.

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