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Mobile phone tablet return conditions:
1.Within 7 days from the date of sale of mobile phones and tablets, if there is a performance failure, consumers can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.
2.Mobile phones and tablets from the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.
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Yes, seven days unconditional return, as long as within seven days, no man-made damage, you can apply for return.
1.Within 7 days from the date of sale, if there is a performance failure of the mobile phone, the consumer can choose to return, exchange or repair; When consumers choose to return or exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for return and replacement business.
2.From the 8th to the 15th day from the date of sale, if there is a performance failure, the consumer can choose to replace or repair the product; When consumers choose to exchange goods, they must provide relevant three-guarantee certificates before they can handle it, and the maintenance station will issue a test sheet and contact the dealer for replacement business.
3.During the validity period of the three guarantees, if the mobile phone has a performance failure, and it is still not able to be used normally after two repairs, it shall apply to the maintenance station for replacement with the three guarantees certificate and the repair record provided by the repairer, and the maintenance station will handle the replacement matters.
4.If the manufacturer fails to provide spare parts in accordance with the contract or agreement, and the repairer delays the maintenance time, and has not repaired it for more than 60 days from the date of sending it for repair, it shall apply for replacement to the maintenance station with the three-guarantee certificate and the repair record provided by the repairer, and the maintenance station shall handle the replacement matters.
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Hello dear, you can return it. However, do not affect the secondary sales of mobile phonesIn order to effectively protect the legitimate rights and interests of consumers, and clarify the responsibilities and obligations of mobile phone sellers, repairers and producers of repair, replacement and return, the General Administration of Quality Supervision, Inspection and Quarantine, the State Administration for Industry and Commerce, and the Ministry of Information Industry jointly issued Order No. 4 a few days ago, promulgating the "Regulations on the Responsibility for Repair, Replacement and Return of Mobile Goods". Provisions:
Within 7 days from the date of sale, the main machine of the mobile ** machine has the function failure listed in the manual, the screen is not displayed, the typo, the omission, the machine cannot be turned on, the normal login or communication, no ringing, dialing error, abnormal shutdown, key control failure, no sound, shell crack caused by structural or material factors and other performance failures. Consumers can choose to return, exchange or repair the product. When consumers request to exchange goods, the seller shall replace the mobile machine of the same model and specification for the consumer free of charge.
When the consumer requests to return the goods, the seller shall be responsible for returning the goods for the consumers free of charge, and refund the payment at one time according to the invoice.
Can I return the house I bought if I don't want it? Meet these.
Hello: Since it is not possible to carry out a specific inspection of the mobile phone in the network, determine the specific accessories. In order to understand and solve your problem more specifically, it is recommended that you send your phone to the nearest Samsung service center for testing, and the service center will determine the specific problem of your phone according to the test results, and give you the cost of accessories and repairs.
On the mobile phone, you can upgrade the system You can also go to the official website of Samsung**PC version of KIES Connect to the computer with a data cable There will be an automatic prompt for an update You can also go to Samsung after-sales to upgrade I use KIES to upgrade.
I'm very sorry, but the current mobile phones on the Samsung market do not support the function of automatic recording after answering**, and it cannot be set.
Hello dear Samsung users:
According to your question: due to the existence of copycat machines, parallel imports, cloning machines, refurbished machines, etc., the IMEI number of the mobile phone can be changed by means of flashing and other means, so it is impossible to accurately identify the authenticity of the mobile phone and whether it is a licensed product by serial number, software detection, IMEI number, mobile phone origin, etc. If you want to identify whether the mobile phone is licensed, please bring the purchase invoice, repair card and machine, to the nearest Samsung service center, the consulting service center personnel machine within the scope of the warranty if there is a performance failure can be repaired, if the machine can be repaired, if the machine can be repaired, it is the Samsung licensed machine. >>>More