What s going on with backgammon x5 not being able to get on

Hello! What is the specific problem of the mobile phone you are inquiring about? Is it not possible to access the Internet?

If you are using a mobile network (i.e. the data of your SIM card) to access the Internet

After confirming that there is no arrears on your SIM card and that the local network conditions are normal.

2. After opening, the G or E icon for Internet access needs to be displayed at the top of the screen, if it is not displayed, you can turn the phone on and off again.

3. If you still can't access the Internet, it is recommended that you restore your phone to factory settings: how to restore factory settings: go to Settings - More Settings - Factory Reset - Restore all settings, restore all settings will not lose data in your phone.

4. If you still can't access the Internet after trying the above operations, it is recommended that you upgrade your mobile phone before using it. You can upgrade through wifi**: Settings - > More Settings - > System Upgrade - >Check for updates immediately-, according to the prompts** upgrade package, click Verify and install, and the phone will restart and automatically enter the upgrade mode.

It is recommended that you explain the question first, so that we can quickly give you the best answer.

Press and hold the power button for nearly a minute when there is power.

Hello, yes, the display and touch screen are one, the backgammon vivo team is dedicated to you, and you can ask us at any time if you have any questions. Have a great day.

After powering off, press the volume up button and the power button at the same time to enter the recovery mode.

Make sure that the battery of your phone is sufficient, and then connect your phone to a power source to charge it for a period of time before trying to turn it on. You can also press and hold the "Power Button" and "Volume + Button" at the same time to try to enter the recovery mode, select "Clear Data" first, and then select "Restart" after the interface jumps.

1. It is recommended to press and hold the power button for ten seconds to force restart the phone;

2. You can try to charge it for 20 minutes and then press and hold the power button for 10 seconds to see if it can be turned on (there is no prompt for recharging the phone when it is completely out of power).

3. You can try the double clear of the mobile phone, but the things saved in the memory of the mobile phone will be deleted, this is the operation method: the mobile phone is turned off and the volume up button and the power button are held at the same time for 3 to 4 secondsAfter the vivo phone logo appears on the phone, let go of the button to enter the recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot after completion System Now will do the trick by restarting the phone immediately, and you will lose all the data on your phone.

4. If it doesn't work, you can go to the local after-sales service center for testing and processing, and the address of the after-sales service center can enter the home page of the vivo official website - service - outlet query - inquiry.