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Damn Shentong, caused me insomnia all night, tonight at 9 o'clock personally took them to the Tangjing warehouse on Sanyuanli Avenue, Baiyun District, Guangzhou, and emphasized with the person who received the mail, these few pieces are urgent, and I will first help me take it to scan and put it into storage, and the recipient also said to take it later, so that I can rest assured. As a result, the logistics information has not been found until now, which is really irresponsible and irresponsible. Those few pieces are worth about 2,000 yuan, and I'm really worried about whether I will let the recipient take it back to his house to transfer the bag.
After all, I have tried it last time, and I went to their warehouse to send it in person, but there was no logistics information a few days later, and even the pieces were lost, and the pieces of more than 600 yuan were only lost for more than 10 days, alas, I really regret that I went too quickly tonight, and I didn't personally see them scan the library and then come back. This group of irresponsible people is really anxious to die... I also put the tracking number :
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This is generally due to the following situations:
One: It is they waiting for a cargo plane, which is the most likely.
Your things should be sent to the province, out of the province is generally by cargo plane, and cargo flights are not every day, generally a few days and other parcels accumulate to a certain time to take off together, so you have to wait at the transfer station, but generally not more than three days, if you are lucky, things sent over just to meet them to fly, it will be very fast.
Two: Sometimes they don't necessarily scan when they get off the plane, and they don't scan and update until the next transit location.
Three: After receiving the goods was forgotten in a corner, lost, this possibility is relatively small, generally more than four days without updating the possibility is greater. At this time, you have to call ** to urge the receiving outlets to find it.
Four: My expectation is to wait until tomorrow morning, if there is no update tomorrow, it is lost, you can contact the sender or call Shentong Express unified customer service**: 95543 for suggestions and complaints.
Reasons for slow courier update information:
1. After delivery to the express site, it is necessary to scan it at night before updating the logistics or updating it the next day.
2. During transportation, an express distribution center is distributed to another distribution center, and it will be updated to the logistics center after the transit, which will have a delay.
3. If there is a accumulation of goods, there will be a delay due to external factors such as the weather.
4. You can contact SF Express's official customer service to contact SF Express to see what causes it, so that there is an approximate delivery time.
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I don't know if your delivery address is in**, and it can be reached in 3 days in non-remote areas in China. As for why there has been no movement for 2 days, one situation is that the people in the transfer center have neglected to scan the code in time to update the logistics status, and the actual express delivery is already in the next step; Of course, there may be an error, a lost delivery, etc. (which is generally unlikely now), so I expect to receive it tomorrow afternoon, so please be patient! If you are really in a hurry, you can contact the local Shentong distribution point and ask him to pay attention to you, and when you get there, you can pick it up directly, without him scanning the code and then delivering it, which is more efficient!
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If your Shentong Express has not moved for two days, if it is a **online shopping purchase, you can directly find the seller's customer service and ask the seller to urge the logistics company. If a friend sent it to you, you open the logistics customer service dialog box of logistics, and talk to Shentong's logistics customer service, generally if it has not moved for two days, it should be logistics stranded, and you can talk to logistics customer service.
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If it is estimated to be lost in a few days, their customer service will first tell you to urge the mail, and then pretend to send a message to let you confirm the urging and then leave you alone, in fact, you will lose the express.
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You can ask the customer service, some of them are not very good, but the logistics are not very good.
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The courier will not update the logistics on the way, and will have to wait until the next stop will continue.
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Call the customer service of Shentong Express**, and ask the report number what is going on.
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Express has not updated the logistics information, there are several possibilities, one is that the logistics warehouse has exploded, and there is no time to clean up the goods, so the logistics information can not be updated, and the other is that it is possible to lose the piece, you can find customer service to inquire.
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There are several possibilities:
1.The seller only submits the delivery, but it has not actually been delivered to the courier company for delivery, and the reason is the seller.
2.The seller has shipped the goods and delivered them to the courier company, and the courier company forgot to receive or update the logistics information in the system for the reason that the courier company is.
3.If the express has not moved for a long time on the way, consider the express squeeze or the loss, which is to find the seller.
All of the above reasons are possible.
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Be sure to contact the seller, it's really useless to ask customer service.
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When the express delivery is generally busy, the tracking number is uploaded the next day, and it has not been entered in the Shentong system, of course, it cannot be checked. There is also a problem with the scanner.
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I'm having the same problem as you, I've been sending my items for 3 days, but I can't find the logistics until now.
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Hello, the record of your tracking number has been signed. It is not a single number sent from Guangdong to Zhejiang, but a courier address sent from Shenzhen to Henan.
Did you upload the wrong tracking number? Guangdong Province is very large, there are many Shentong outlets, which city are you buying goods from? I can help you find the local Shentong company**.
**, you don't call the salesman, call the customer service, the attitude of the customer service will definitely be much better than the salesman.
You see that the record has arrived in Zhejiang, sent to the subordinate company, if it is normal, it should be sent to the site in the late afternoon.
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There are two situations: one is that there are too many express mail, and the express mail cannot be sent out to you in time after it arrives at a certain distribution point, so the information display has been stuck at a certain point; The second is that the network update is not timely, although there is no scanning information on the Internet, but the express is already on the way, you wait patiently for a few days.
As long as the store has shipped the goods and there is the first pickup information, you just wait, ordinary express delivery is like this, if you want to have a guarantee, choose EMS or SF Express.
If there is a loss of the shipment, you can contact the seller directly, and let the seller coordinate with the courier company for other things.
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No. Complain in the end, check the ** 116114 or something, in this case, we have to be not afraid of tossing.
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It may be that the courier company has helped you change the tracking number, or the delivery address is not within the scope of delivery, so it is forwarded to other couriers (such as EMS), it is recommended to contact the courier who received the parcel directly at that time**, I used to ask like this.
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Track record.
Scan date and time Tracking scan record Vehicle GPS location information Receipt ** information Shentong advertising.
2011 12 11 22:33:37 The receiver of [Fujian Jinjiang Company] [Fujian Jinjiang] has been received.
2011 12 11 22:38:17 Sent from [Fujian Jinjiang Company] to [Fujian Quanzhou Aviation Department].
2011 12 11 23:25:44 [Fujian Jinjiang Company] receiver [Luo Ling] has been received.
2011 12 11 23:43:10 The express has arrived at [Fujian Quanzhou Aviation Department] The scanner is [weighing and scanning 1] and the previous stop is [].
2011 12 11 23:44:24 From [Fujian Quanzhou Aviation Department] to [Chongqing Aviation Department].
2011 12 11 23:44:25 from [Fujian Quanzhou Aviation Department] to [Chongqing Aviation Department].
2011 12 11 23:46:16 from [Fujian Quanzhou Aviation Department] to [Chongqing Aviation Department].
2011 12 11 23:46:16 [Fujian Quanzhou Aviation Department] is doing [bagging] scanning.
Because at the end of the year, the warehouse is in a state of liquidation, so the logistics cannot be updated in time.
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It's so slow. It has not yet been loaded on the airline.
2011 12 11 22:33:37 The receiver of [Fujian Jinjiang Company] [Fujian Jinjiang] has been received.
2011 12 11 22:38:17 Sent from [Fujian Jinjiang Company] to [Fujian Quanzhou Aviation Department].
2011 12 11 23:25:44 [Fujian Jinjiang Company] receiver [Luo Ling] has been received.
2011 12 11 23:43:10 The express has arrived at [Fujian Quanzhou Aviation Department] The scanner is [weighing and scanning 1] and the previous stop is [].
2011 12 11 23:44:24 From [Fujian Quanzhou Aviation Department] to [Chongqing Aviation Department].
2011 12 11 23:44:25 from [Fujian Quanzhou Aviation Department] to [Chongqing Aviation Department].
2011 12 11 23:46:16 from [Fujian Quanzhou Aviation Department] to [Chongqing Aviation Department].
2011 12 11 23:46:16 [Fujian Quanzhou Aviation Department] is doing [bagging] scanning.
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It should still be on the way, and now the express cargo flow is too large.
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We Shentong has always adhered to the business philosophy of "I am the slowest in express delivery, I am the highest in charge, I am the worst in service, and no compensation for lost goods", and "customer dissatisfaction" is our "chasing the ball" to tease the target. Since the beginning of this year, we have made our planes fly in the sky for more than three days before landing, which has strongly supported the requirements of expanding domestic demand, because we have consumed fuel to a large extent, and occupied warehouses for a long time, fattening a large number of intermediate business links such as airports, warehouses, transportation, etc., so that our customers are in a hurry to pick up the goods, and throw a lot of money on the first fee, transportation costs, electricity costs, Internet fees and other expenses, it is no exaggeration to say, Shentong has made great contributions to helping China, which is facing an economic crisis, out of the predicament!
Recently, our goods are piling up, which are the majority of customers, it seems that there are still customers who are not afraid of slow, not afraid of expensive, not afraid of loss. Come on! Let Shentong Slow Delivery provide you with the worst service!
We have the cheapest consignee, the cheapest transfer, the cheapest delivery man, the cheapest customer service, and the cheapest boss in my ---, anyway, we are all "dead pigs", who is hot and we are not afraid!
2012 is coming, Shentong will always provide you with the worst service, I assure you: our planes will fly in the sky for a longer time; The delivery person still won't deliver you in time; Branches around the country are either busy or no one answers; The customer service of the head office will only go around in circles with you and will not give you any specific help. Let's join hands and make Shenji Bitong "China's worst slow delivery", and work hard!
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I don't think there's a way, I couldn't find it last time, they said I can't find it now, so I can only wait.
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Call ** to the courier, ask.
You're a bit pretentious and try to put down your identity and be an ordinary self. I believe it will be fine.
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