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1.We recommend that you update the virus database and perform a new virus scan
Phone Manager >Gear Button" Internet virus scanning, select only when connected to Wi-Fi or under all networks.
2.If the problem is not resolved, it is recommended that you factory reset your phone.
Tips: Factory reset will delete the data in your device, including your account, system settings and data, installed apps and their data, etc., in order to avoid important data loss, please back up your data in advance (WeChat QQ and other apps need to be backed up separately), be careful not to back up suspicious apps, so as not to be poisoned again when restoring.
3.If the problem persists after a factory reset, a virus may have tampered with the system files, so we recommend that you back up important data in advance (WeChat and QQ apps need to be backed up separately) and bring your purchase credentials to the Huawei Customer Service Center for testing.
Please feedback the **link that caused the poisoning to Huawei after-sales service**, and Phone Manager will add this ** to the background monitoring. The next time you visit or other users visit this category**, the browser will send a reminder to avoid accidental click and poisoning of the phone.
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Mate 40Pro seems to be poisoned,Mobile phone flashing should be able to solve,If you don't worry, take it to after-sales to solve the problem,It should be okay。
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Dongsheng Village, Donggang Town, Xishan District.
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The mate 40 peg eo seems to be poisoned, it seems to be poisoned, you just clean it up the virus, then clean it up for him, which is also convenient for the design of electronic product laces.
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Mobile phone poisoning can be done as follows:
1.It is recommended to update the virus database and check and kill viruses
Mobile Manager ABCD> gear diagram "> network virus scanning, select only when connected to Wi-Fi or under all networks.
2.If the problem is not solved, it is recommended to factory reset your phone:
In order to avoid the loss of important data, it is recommended to back up the data in advance (QQ and WeChat need to be backed up separately), and be careful not to back up suspicious apps, so as not to be poisoned again when restoring.
3.If the problem persists after a factory reset, a virus may have tampered with the system files, so we recommend that you back up important data in advance (QQ and WeChat need to be backed up separately) and bring your purchase credentials to the Huawei Customer Service Center for testing.
2) Feed back the **link that caused the poisoning to Huawei's after-sales service**, and Phone Manager will add this ** to the background monitoring. The next time you visit or other users access this category**, the browser family will send a reminder to avoid accidental clicks that may cause poisoning of the phone.
Mobile phone poisoning can be done as follows:
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