I bought a fake and want to ask what to do?

The advantage of ** is obvious, you can return if you are not satisfied, you can apply for **intervention if you don't give a refund, under normal circumstances, businesses will be willing to settle things in order to avoid bad reviews, and if you bully customers, you can apply for **intervention.

Look at what you bought in **, you can generally return it online now, and the physical store has not returned it, but if there is really a problem, you take the product to the store, and you should also be able to discuss the return. Alternatively, you can report it.

Directly initiate after-sales. **If a buyer claims a fake, the seller is required to provide evidence. It is difficult for counterfeit sellers to issue purchase certificates and authorization letters.

The Consumer Protection Law clearly stipulates that there is a severe punishment for the sale of counterfeit goods by self-theft, and if you really buy fake goods at the counter, you will get a large amount of compensation for this, and you can exchange several bags, which is not necessarily a bad thing.

First of all, the industrial and commercial complaints, in accordance with the standardized process to present evidence, at the same time to the Chinese headquarters to complain, and then email to the global headquarters, will definitely attract attention.

You can send a comparison chart of the real and fake goods to the seller, and communicate with the seller first to make a claim. If the seller insists that the product he sells is genuine, it is recommended that he can contact the customer service of this app to complain directly to the seller.

I bought a fake jayjun**, but I bought it a month ago, and I used a few pieces to feel that something was wrong on my face, but I didn't pay attention to it, and today I suddenly itched to check whether this is true or fake, ** m-check app, it turned out to be fake, it's been a month, and I can't return it, so I had to throw the whole box away, so depressed.

If you are greedy, you can buy the real thing.

JD buys a fake and complains to JD.com, there will only be three results: one is denial, the second is refusal, and the third is investigation. In addition, Jingdong customer service is divided into ordinary customer service and care commissioner (senior customer service), ordinary customer service deals with daily order problems, and care commissioner mainly deals with complaints about fake goods and the like.

Take the fake I bought myself, I bought a fake YSL, applied for a return, the seller refused, I applied for **intervention, faxed the fake comparison, **asked the seller to show evidence, generally speaking, it is a formal invoice or customs clearance certificate, the seller can't provide it, I won, the fake didn't let me return, give me a refund directly.

Contact the dealer of this product, search for the company on the Internet, just call it, the dealer hates fakes the most, they are generally willing to help us inspect the goods, send them something, they will come to inspect the goods, if it is fake, we don't need to sue, they will directly find ** complaint, you can also help you open a certificate, take this certificate, the seller will kneel down and beg you.

Negotiate first when you buy a fake, keep the evidence to complain, ****.

Whether it is online or in a physical store, it is possible to encounter fake products, so when you realize that you have bought a fake, the first step is naturally to find the merchant theory, when you buy a fake, you can first find the seller to coordinate, so as to achieve the purpose of return and refund, under normal circumstances, in order to avoid the expansion of things to affect their business, will agree to refund, of course, it is not excluded that some bad merchants who do not admit to refuse to refund.

Therefore, if the seller does not agree to return the product for a refund, then everyone should keep the relevant evidence of the product, such as valid evidence such as receipts. Next, I will find the relevant ** or department to complain, because when the seller and the buyer cannot coordinate, they can only use a third party to assist in mediation.

In addition, you can also call the consumer complaint and report hotline** to make a complaint report.

Under the supervision of the public, I believe that the relevant departments will not be indifferent and will make a difference, so this may as well be regarded as one of the feasible methods. However, the best way is to be more mindful when you are consuming, and you may be able to avoid buying fakes.

The problem of buying fakes.

1) First of all, keep valid evidence, negotiate with the merchant to settle it, and ask the merchant to compensate or return the goods;

2) If the negotiation fails, you can file a complaint with the consumer association;

3) Furthermore, if the merchant insists on not being willing to compensate, he can directly sue in court.

Hello landlord, it is best to keep the received fake goods, invoices and order purchase data, and chat records with the merchant as transaction vouchers, indicating evidence of fakes, and negotiate with the merchant to solve the problem, if the seller does not agree to return the refund, you can complain to the platform official to solve the problem ......of fake goods

What should I do if I buy a fake on Double 11?

What should I do if I want to buy red dragonfly leather shoes on the 1688 platform, and the merchant sends a fake to me, and the goods have been returned, and the merchant does not refund them?

1. Negotiate and settle with the operator. As a consumer, we can negotiate with the operator to solve the problem, for example: show the goods we purchased to the operator, confirm that it is fake, and give a certain amount of compensation after the other party agrees. Before negotiating with the operator, consumers should pay attention to the following points:

1) The packaging box and instructions of the purchased goods must be kept as intact as possible;

2) Carry the invoice of the product as a proof of purchase;

3) You can call ** to the store to negotiate first, and then go after making an appointment;

4) Be realistic, and the requirements should be reasonable, reasonable and legal;

5) Pay attention to the attitude, the operator is willing to return the compensation, in case it does not meet its own requirements, do not make noise, you can solve it through other ways.

2. Request mediation from the Consumer Association. We can call the consumer rights protection ** and ask the consumer association to mediate, reflect our problems to them, and ask them to help us protect our rights.

Consumers should pay attention to the following points before making a complaint:

1) It is best to negotiate with the operator before making a complaint, and then complain to the consumer association after the negotiation with the operator fails.

2) Write a written complaint, including the complainant's name, gender, occupation, work unit, mailing address, zip code; The name, brand, model, date of manufacture, **; the name of the store, telephone number, address, zip code; Manufacturer name, **, address, zip code; The date of purchase, the value of the loss.

3) Attach a copy of the invoice.

4) If the value of the product is large, the problem is more serious or the local consumer association cannot solve it, you can also complain to the consumer association at the next higher level.

3. Appeal to the relevant administrative departments. When we can't solve the problem through negotiation with the operator, we can appeal to the relevant administrative department, report to the relevant administrative department that there are quality problems such as the things we purchased, and then inform which operator sold it, so that the administrative department can help us protect our rights.

4. Arbitration by arbitration institutions. We can arbitrate and protect our rights through arbitration institutions, although this kind of rights protection is a bit troublesome, but the effect is the best, provide relevant evidence, and go to the arbitration institution for arbitration.

5. File a lawsuit with the people's court. After consumers have their lawful rights and interests infringed, they may file a lawsuit with the people's court and request that the people's court conduct a trial in accordance with the legal procedures.

There is no way to change it, but if you have problems in the later stage, you can also apply for after-sales rights protection, as follows:

1) Log in to the ** network.

2) Click on My.

3) Grab and click on the purchased treasure.

4) Enter the page of the purchased treasure.

5) Find the order that confirms the receipt of the goods and does not receive the goods, and click to apply for after-sales.

6. Click I want a refund (no return required).

7) Service type: only refund, the status of the goods is selected, and the goods have not been received.

8) The reason for the refund is that the courier has not been delivered and the courier has not been delivered at the agreed time, and the courier has no tracking record, click to upload the voucher.

9) Click Submit.