How to return the money in the Apple App Store

Updated on technology 2024-08-11
12 answers
  1. Anonymous users2024-02-15

    Installing apps on the Apple Appstore** requires you to use your own AppleId, but sometimes, for example, if we buy a second-hand iPhone, then we may need to change the AppleId. So how do you change your AppleID in the Appstore? In fact, the method is also very simple, roughly log out of the logged in first, and then log in again, fill in the new one, the following are the specific detailed steps:

    Step 1: First of all, find and enter the AppStore on the main side of the iOS deviceStep 2: After entering the AppStore, we select the "Boutique Recommendation" column, and then at the bottom, find the Apple ID that has been logged inStep 3:

    Click on the current appleid, in the operation options for later performances, select "log out" to get to Step 4: After logging out, we click on the login button and then select "Use existing appleID" to get startedStep 5: Finally, we enter the new Apple ID and password that we need to change.

  2. Anonymous users2024-02-14

    2) We first make sure that the computer can access the Internet, and then open iTunes on the computer

    As shown in Fig. 3) Then in the items I purchased before, we can click "Show All" on the right side of the "Shopping History" to view the things we spent money or bought for free, as shown in the picture, if there are more, you can view the next page.

    4) Then we click on the app we want to refund, then click on "Report a problem" and then click on the entry we want to refund.

    5) Select the type of problem in the drop-down menu, including: did not receive this app, accidentally purchased this app, did not work as expected, is not compatible with my device, etc. Select the most appropriate one and describe your situation in detail and click "Submit".

    6) Okay, fill in the information as required, and then click "Request Refund".

    It's time for the next step.

    7) In this way, the official will tell you that your request has been submitted successfully, which means that the refund has been issued.

    The email address of the ID registered account will receive the relevant email address, and we can click to enter to view the specific content.

  3. Anonymous users2024-02-13

    1. The first step is to open iTunes and click to enter iTunes Store, click on the Apple ID you have logged in to on the left (if you are not logged in), select "Account" in the drop-down list, and enter the specific account information.

    2. Step 2: Click "Show All" on the right side of "Shopping History" to view the recently purchased items, and find the order where the application needs to be refunded in the recent order; If you can't find it above the fold, click "Previous Batch Next Batch" to find it, or select a specific date to find it.

    3. The third step is to find the order that contains the products you need to refund and open, usually an order will contain all the apps or games purchased on the day and **, including the free ones. Once you've found the order you need, click "Report a Problem" below, and then there will be an additional link to report a problem after each entry in the order list, and clicking on the item you need to refund will jump to the official** problem feedback page.

    4. Step 4: Select the problem type in the drop-down menu, including: did not receive this app, accidentally purchased this app, did not work as expected, is not compatible with my device and other options. Select the most appropriate one and describe your situation in detail and click "Submit".

    After filling in, you will see the feedback in the picture below, click "Request Refund" to enter the next step.

    6. If you want to find out if the balance of the bill has increased, you need to check it the next day. If it was previously topped up with online banking, it was returned to the account. If you made a direct purchase with a credit card, the time it takes to return to the card may vary depending on the bank's settlement date.

    The refunded program will still remain on the phone, and there is no problem with continuing to use it, but it does not support updates. But you can't always buy and refund because of this, because Apple will record the refund, and if it is judged to be a malicious refund, it is likely that it will not be refunded.

  4. Anonymous users2024-02-12

    It seems that this money can't be refunded, it can only be consumed, or you contact customer service to ask.

  5. Anonymous users2024-02-11

    You can try to contact Apple customer service for a refund.

  6. Anonymous users2024-02-10

    Nowadays, many people will choose to buy goods on the app or software platform, and if you are not satisfied, you can actually apply for a refund. After Apple software applies for a refund, will the refund money go?

    Apple software to apply for a refund, the specific money will be returned to **, or it depends on what account the customer used when making the payment, if you use WeChat payment, or after the refund, the money will also be sent to your WeChat account, if you use a bank card, then after the refund, the money will also be returned to your bank card account along the same road, you can check on time, so that you will know whether the money has been returned to the account.

    I have also learned about the relevant information on the Internet, and the refund of the Apple store is generally returned to the original payment method, that is to say, the person who purchased it in what way will be returned to which account, which is the same as the domestic refund method. You can check the balance of your account through the corresponding software, you can open the software on the computer, and then select Login in the pop-up menu bar to enter your Apple account and password, and then we can see that the Apple account balance will be displayed in the upper left corner. In this way, you will be able to check whether the money applied for a refund by Apple software has reached our account.

    I also use an Apple mobile phone, in fact, we can also use our own Apple ID to check our balance use, this method can not only check the balance of our account, but also see that we use the Apple mobile phone to record the daily shopping details The operation method is also very simple, as long as we enter our own Apple ID and password. If you have more detailed questions, you can actually go to Apple's official customer service store for consultation.

  7. Anonymous users2024-02-09

    To request a refund, you first need to know the order number of the app you purchased, and for each purchase, the App Store will generate an order number, so this order number is the key to the refund. It can be queried in iTunes.

    1.Run and log in to iTunes, click on "Store Show My Account".

    3.At this time, you will be redirected to the account information page and click "View All" under "Purchase History".

    4.Find the order you want to refund in the purchase history that appears, and click on the small arrow on the left.

  8. Anonymous users2024-02-08

    <><4. Find the "Report Problem" window after the software that needs to be refunded, and enter.

    5. In the pop-up Report Problem window, select the type of problem you want to report.

    6. Then fill in the content that needs to be refunded as needed, as long as the content is clearly described, you can apply for a refund.

    Note: 1. The following products are non-refundable: ** electronic software, software upgrade plans subscribed, Apple Store gift cards, and any Apple Developer Alliance products.

    2. Although the whole refund application process is very simple, do not apply for a refund maliciously. If Apple's system detects a malicious chargeback, it is very likely that the account will be blocked, and even legal responsibility will be pursued.

    3. Since the refund system adopts the automatic review mode, the whole process is quite fast, and the refund is also quite fast. If the refund has been issued, but the balance on the App Store on the iPhone has not changed, and the balance on the MacBook is normal. At the same time, Apple staff occasionally sent emails to verify the situation.

  9. Anonymous users2024-02-07

    Here's how to get a successful refund in the Apple App Store:

    2. Click the small arrow to the right of the account name in the upper right corner of iTunes Store, and select the account menu to open the account basic information page.

    3. Click the purchase history button;

    4. Find the order that contains the products that need to be refunded and open it;

    5. Find the Report Problem button at the end of the order and click it;

    6. Click on the item that needs to be refunded to enter the submission application page;

    7. On the form submission page, select the corresponding option;

    9. After submission, you will immediately receive a question acceptance email from the system;

    10. Receive an email reply from Apple's customer service manager within 36 working hours;

    11. If it goes well, you can know the refund date, otherwise, you can directly reply to the email of the customer service manager, and the refund will be over.

  10. Anonymous users2024-02-06

    3.Choose the reason you want to refund the cheat, then choose Next.

  11. Anonymous users2024-02-05

    The process of auto-renewal refund of Apple app is roughly the same as that of other apps, and it should be noted that Apple stipulates that the application must be submitted within 24 hours before the expiration of the subscription period, otherwise it will not be eligible for a refund.

    2.In the account settings page, click on the "Subscriptions" option, you can see all the apps that are subscribed to, and select the ones that need to be refunded.

    3.Click the "Manage" button to enter the subscription management page and select "Cancel Subscription".

    4.Click the "Confirm" button to confirm the unsubscription.

    5.You'll be prompted if you want to request a refund, select "Request a refund".

    5.Enter the reason for the refund and submit the request.

    6.Once approved, the refund amount will be credited to your Apple account.

    7.Note that if you cancel your subscription at the end of the billing period, there may be a delay, so you need to be patient.

    Mobile App Refund Process:

    In addition to the refund process for Apple's auto-renewal of apps, all major mobile app stores have refund rules, and users can operate according to the refund policies of different app stores. Generally speaking, you can contact the app provider through app store customer service, ** customer service or email to apply for a refund, and you need to provide relevant order information and refund reason. Users are advised to carefully review the refund policy before using the app, so that they can proceed smoothly if a refund is required.

  12. Anonymous users2024-02-04

    Tool: iPhone 6S

    1. First, go to Apple's page to report the problem.

    <>3. You can choose a reason that best meets the refund requirements, and then give a brief description of the problem, and you can submit it after the description is completed, and wait for Apple to notify you of the application review status by email, <>

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