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You can request a refund for certain purchases within 90 days of purchase. If necessary, tap the link below to view your purchase history and request a refund.
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Consumers "anonymously" reported to the black cat complaint platform on March 17: "A few days ago**scanner software, at 7:24 a.m. on March 17, scanner automatically deducted 848 yuan on the mobile phone, and the software** was displayed as free. ”
Apply for an app refund from Apple, and whether the refund can be made depends on Apple's actual handling situation. After submitting the previous report a problem form, you will receive an email from the system to receive a reply.
Then you will receive an email reply from an account manager in Apple iTunes Store within 36 working hours, and if it goes well, he will tell you directly in the email when you can return your refund, and if you have any questions, you can reply directly to the account manager's email, and the refund will be over.
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1. According to Apple's regulations, users can apply for a refund for orders within 90 days, and users can apply for a refund by sending an email to the official website, or they can directly call Apple's customer service ** to apply for a refund.
2. Before refunding, you need to write down the order number that needs to be refunded, and then call Apple's customer service**, and follow the prompts to transfer to manual service after dialing. Explain the reason why you want to request a refund, such as making a mistake, forgetting to turn off auto-renewal, etc.
3. Normally, the first refund application of each account will be approved, and the second refund application will be more difficult to pass the review, and multiple refunds will be judged by Apple as "malicious refund", and it is almost impossible to apply for a refund.
4. If you have purchased the software that enables automatic renewal, you can manually close it and open Settings - Apple ID - iTunes Store and App Store - Apple ID - View Apple ID - Subscription. Here you can see all the content you have subscribed, for example, click Cancel Subscription, and there will be no renewal deduction for the next month.
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1. First of all, open the settings that come with the system.
2. Then tap on your iPhone ID.
<>4. Then click on your mailbox.
<>6. After logging in, scroll down to find Subscriptions and click to enter.
7. If there is a subscribed software in it, if it has not expired, click Cancel to apply for a refund.
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Hello, if you have already deducted the fee, you can apply for a refund, as for whether you can get a refund, it depends on whether the other party can approve it.
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If Apple deducts the fee, if you apply for a refund, if the merchant refunds you, you can return it to the mobile phone.
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