What should I do if the network is abnormal?

IPTV. What should I do if the network is abnormal.

1. There is a problem with the network settings of the TV; You can enter the network settings interface and try to connect to the wifi signal at home again.

2. If there is a problem with the router setting or the router is faulty, you can restart the router to solve it; Or factory reset your router.

Reset the network parameters to solve the problem; If the router hardware is faulty, you need to contact the after-sales service for maintenance or replace the router to solve the problem.

3. Network service providers.

Whether the network line and server are interrupted or faulty and the router cannot connect to the network, in this case, the TV will inevitably be disconnected, and you need to contact the network service provider to solve the network transmission problem first.

4. If the network is abnormal due to the problem of the TV system, you can restart the TV to solve it, and if necessary, you can enter the system settings interface to restore the system of the TV.

Fix it for factory state or upgrade to the latest version.

5. After the above problems are investigated, the TV still cannot be connected to the network normally, it may be the network module failure of the TV, antenna failure, internal circuit or motherboard and other parts failure, etc., which need to be solved by contacting the after-sales service of the TV for comprehensive testing and maintenance.

2. On the interface to enter the details page, there is a [Clear Cache] behind the run button, and then click the button;

3. Click the button, and there will be a pop-up box prompting "Do you want to clean the cache thoroughly?" Select Cleanup;

The network TV shows that the network is abnormal,It may be due to the disconnection of your own family,You can reconnect the network cable after repairing it and refresh it。

Enquiring for you.

Hello, there is a problem with the network settings of the TV; You can enter the network settings interface and try to connect to the wifi signal at home again. The network is abnormal and the Internet cannot be accessed. Other devices such as computers, tablets and other devices should be connected to the Internet normally, and the network fault should be eliminated first; 2. If there is a problem with the router setting or the router is faulty, you can restart the router to solve it; Or restore the router to factory settings and reset the network parameters to solve the problem; If the router hardware is faulty, you need to contact the after-sales service for maintenance or replace the router to solve the problem. 3、It may also be that the network is abnormal due to the problem of the TV system,You can restart the TV to solve it,If necessary, you can enter the system settings interface,Restore the system of the TV to the factory setting state or upgrade to the latest version to solve it。

The first step is to find this option in the settings of the software, as shown in the figure below.

Step 2: There is a [Clear Cache] after the row button, and then click the button.

Step 3: Click the button, and there will be a pop-up box prompting "Do you want to clean the cache thoroughly?" Select Cleanup;

If you are unable to connect to the broadband issue, you can do the following:

1. Perform stand-alone dial-up, if you use a router, please temporarily disconnect the router for testing;

2. Check whether the network cable or ** cable is loose;

3. Check whether the network equipment such as modem is overheated, and try again after restarting.

4. It is recommended that you perform a full virus scan on your computer.

The solution to the abnormal network connection prompted by the TV:

1. There is a problem with the network settings of the TV; You can enter the network settings interface and reset the Wi-Fi signal at home to connect to the Qizhao connection. The network is abnormal and the Internet cannot be accessed. Other devices such as computers, tablets and other devices should be connected to the Internet normally, and the network fault should be eliminated first;

2. If there is a problem with the router setting or the router is faulty, you can restart the router to solve it; Or factory reset your router.

Reset the network parameters to solve the problem; If the router hardware is faulty, you need to contact the after-sales service for maintenance or replace the router to solve the problem.

3、It may also be that the network is abnormal due to the problem of the TV system,You can restart a fight to rent the TV to solve it,If necessary, you can enter the system settings interface,Restore the system of the TV。

Fix it for factory state or upgrade to the latest version.

There are many reasons for abnormal TV network connection, such as the boss can't find the network signal, the wireless module of the TV itself is faulty, the password is incorrect, or the wireless password is changed, these can cause the connection network of the network TV to be abnormal.

I saw a lot of friends asking,When your own network TV is connected to wifi, it shows that the external network connection is abnormal,What's going on?

There are several reasons for this.

1. It may be that the network settings of the set-top box are wrong and the network cannot be connected, check the settings or re-set the set-top box to connect to the wireless network.

2. It may be that the set-top box itself cannot be connected to the network due to system problems, you can restore the factory settings or upgrade the system to flash and so on.

3. The set-top box may not be able to connect to the network due to a problem with the router settings or a faulty router. You can restart the router or change the router.

4. The set-top box may not be connected to the network due to the external network being blocked. Use your mobile phone to open a hotspot or reconnect it at a different time to try the hunger liquid test, and if you are sure that it is an external network problem, you can contact the local network service provider to repair the network and solve it.

"Extranet" is relative to the indoor LAN. The network distribution set-top box is connected to a router or switch via an indoor LAN cable, and its connection status depends on the status of the "intranet". If the internal network connection is normal, but the router or switch has a problem during communication with the carrier's server, the "Internet connection is abnormal" is displayed.

There are many reasons for this, it could be a problem with your switch, a problem with the building's cable modem, a problem with the connection line, or a hardware problem with the carrier's server. However, no matter what kind of problem, it is not possible for the end user to diagnose and solve the problem, and the only way to fix it is to the local operator.

It may be that there are too many devices connected to the same wifi, so the old bush is temporarily blocked, or the connection of the TV is disconnected, and it can be reconnected to seep up.

1. Check whether the network cable is normal, and replace the network cable to ensure that the hardware connection is normal;

2. Check whether the network parameters in the leakage mode are correct and correct to ensure that the network access is correct;

3. If the user accesses in PPPoE mode, he can check the configuration of the set-top box and modify the configuration.

Why is the TV network connection code abnormal? This is a problem that every TV often encounters, and the Internet often plays a friend. There are all kinds of problems, and it's normal for the chain to be missing. It will be fine in a while.