The network TV box shows that the intranet connection is abnormal, is the Huashu box broken?

2. The encryption mode of the router is WPA2 SPK

3. The encryption algorithm of the router is AES

4. Set the password of the router to numbers + letters.

5. The wireless connection standard is changed to 11

6. The name of the route is changed to English (lowercase) or numbers, do not use Chinese and symbols.

7. Restore the initial value of the router.

8. Replace the router.

What to do if the network connection fails?

First of all, please check that the network cable is connected to the box normally, and the network cable can access the Internet normally; Second, please confirm whether PPPoE dial-up is required to access the Internet, if so, please connect the network cable to the router for dial-up before connecting it from the router. Connect the set-top box; Finally, confirm that the router IP address assignment policy is Dynamically obtain IP addresses.

If it's a wireless link, make sure the wireless password is entered correctly.

There is no network signal when plugged into a network cable.

Possible cause: The network cable interface is not plugged in; If the local network is abnormal and the network you are connected to is not the Internet, please go through the fault reporting process to rule out the above reasons.

Possible causes: Chip failure, network speed, and source problems.

How to distinguish between the three: compare with other boxes, if the other boxes are fine, it may be the problem of that box; As for the network speed, you can let the user try an application, or change the software to see, if it is also slow, it is a problem with the network speed, otherwise it may be a chip or device problem. To troubleshoot network speed and video source issues, please go through the fault reporting process.

The film and television content page cannot be displayed or a column is abnormal.

Possible cause: A local network abnormality or a server-side abnormality. To confirm that the network is normal, go through the fault reporting process.

Movie content failed to load.

The content may have been offline, and due to the caching mechanism, the entire content update time is 20 minutes, so please wait for 20 minutes before accessing.

1、First of all, check whether the router is successfully connected to the Internet network,Then optimize the TVDNS。

2、Enter the TV home page,Find the system tab,Open the network information in the TV manager,Then select DNS settings。 If you can't find the TV box Song Brother pantsDNSCupplication,The easiest way is to open dangbei market,Find[Management][DNSProferred]。

3、Select the network operator you use in the DNS optimization,Select the province where the actual status of the TV is located,Then click Confirm。

4、Wait until the TV interface pops up "DNS has been set,Try again to see if the network application with the problem has returned to normal。 If the above method fails to restore the application that appears in the question, click [Restore Default] in DNS optimization.

There are usually the following situations when the network of the TV set-top box is abnormal:

1.Network connection failure: If the network cable between the set-top box and the router is loose or damaged, the network connection will be abnormal. You need to check whether the network cable is normal and make sure that the TV set-top box is connected to the network port of the router normally. This is a network hardware failure.

2.Router failure: The router's power supply failure or internal circuit failure will cause the set-top box to be unable to connect to the network normally.

You need to check whether the power supply of the router is normal, for example, whether the router light flashes normally. If the router is damaged and needs to be repaired or replaced. This is also a network hardware failure.

3.Carrier network abnormality: Temporary network system failure of the wired network or wireless network provider** can also affect the network connection of the set-top box. You will need to contact your carrier for a network health check. This is an external network environment failure.

4.Or wrong password: The set-top box network connection requires a password provided by the carrier.

If you enter the wrong password or password, it will cause the network to be abnormal. You will need to confirm and enter the correct network and password to connect. Cluster noise: This is an exception caused by a user input error.

5.Software or firmware failure: Faulty operating system or network connection software inside the set-top box, as well as faulty hardware firmware, can also cause network abnormalities. The internal software and firmware of the set-top box need to be overhauled or updated. This is an abnormality in the software and hardware of the set-top box itself.

Main Causes and Workarounds:

1. There is a problem with the network settings of the TV; You can enter the network settings interface and try to connect to the wifi signal at home again.

2. If there is a problem with the router setting or the router is faulty, you can restart the router to solve it; Or restore the router to factory settings and reset the network parameters to solve the problem; If the router hardware is faulty, you need to contact the after-sales service for maintenance or replace the router to solve the problem.

3. Whether the network line and server of the network service provider are interrupted or faulty, and the router cannot connect to the network, in this case, the TV will inevitably be disconnected, and it is necessary to contact the network service provider to solve the network transmission problem first.

4、It may also be a TV system problem that causes the network to be abnormal,You can restart the TV to solve it,If necessary, you can enter the system setting interface,Restore the system of the TV to the factory setting state or upgrade to the latest version to solve it。

5. After the above problems are investigated, the TV still cannot be connected to the network normally, it may be the network module failure of the TV, antenna failure, internal circuit or motherboard and other parts failure, etc., which need to be solved by contacting the after-sales service of the TV for comprehensive testing and maintenance.

Restart to see if it can solve the problem, if it doesn't work, go to the set-top box settings to see if there is a problem with the settings, if it still doesn't work, see if the set-top box was purchased there, and then ask the operator, or the set-top box after-sales service. aqui te amo。

Hello, I have seen the question you asked, I am sorting out the answer, it will take some time to type. Please wait a moment

3. If there is a problem with the system of the set-top box and it cannot be entered, you can restart the set-top box to solve it; If necessary, you can restore the system of the set-top box to factory settings or upgrade to the latest version.

The network abnormality of the network of the network of the network TV set-top box may be caused by your incorrect settings, you can re-set it according to the manual, and then reconnect to the network, or it may be that there is a conflict in the network IP, if you can't get it yourself, it is recommended to consult the customer service staff of the set-top box manufacturer.

The network you use will find the network marketing after-sales service of that company to give you instructions.

Generally, it is a box system problem, and most of the problems can be solved by shutting down and restarting, and the rest must be re-flashed or upgraded to the system.

The main reason for the abnormal intranet connection is that there are devices in the LAN with the same IP address or the same IP segment, which causes conflicts. Minor conflicts generally do not affect the Internet, but they will slow down the Internet speed.

In the event of a major conflict, the internet will be completely disconnected. Find the reason: 1 is not your LAN bridged router, if so, you need to check the IP range of each router, and there must not be the same IP range.

2. Multiple devices are connected to the Internet, and fixed IPs may be set, and conflicts are caused by the same IP. The others are poor network cable contact, wireless wifi connection distance is too far, etc., but generally not these reasons.

The main causes and solutions of abnormal intranet connection of the set-top box: 1. If the network settings of the set-top box are incorrect, the network connection can not be connected to the network, and the set-top box can be re-configured to connect to a wired or wireless network. 2. If there is a problem with the setting of the router or the set-top box cannot be connected to the network due to router failure, you can restart the router to solve the problem, reset the router if necessary, and then reset the network parameters to solve the problem.

If the router is faulty, you need to replace it with a different router. 3. If the set-top box cannot be connected to the network due to the external network being blocked, you can contact the local network service provider to repair the network and solve the problem; Users can set up the set-top box network again in a different time period. 4. If the set-top box system problem causes it to be unable to connect to the network, you can restart the set-top box to solve it, and if necessary, you can reset the system or upgrade the system to solve it.