How to solve the problem of slow and stuck on Huawei mobile phones

If you are using a Huawei phone and the system is frozen within a short period of time after the system is upgraded, it is normal

If your phone is stuck while uploading files (files, files, apps, etc.), copying (file management, copying data, etc.), and transferring (phone cloning, Huawei Share, etc.), we recommend that you wait for the task to end or stop the operation.

2.Restart your phone.

Please try it after restarting your phone. It is recommended that you restart your phone once every 2 to 3 days, restarting it can effectively clean up the cache and alleviate the lag.

3.Check if your phone is warm or when charging.

When the phone is seriously heated, the performance decreases and freezes. It is recommended that you try to avoid using your mobile phone while charging, reduce the screen brightness appropriately, and turn off applications and functions that are not in use or consume abnormal power, such as "Bluetooth", NFC, etc.

4.Check the memory card.

1) It is recommended that you clean up the memory card space, or format the memory card after backing up important data (WeChat QQ and other applications need to be backed up separately).

2) It may be that the hardware of the memory card is abnormal, whether it has prompted "Memory card abnormal", if so, it is recommended that you replace the memory card as soon as possible.

3) If the default storage location of your phone is a memory card, it is recommended that you change the default storage location to "Internal Storage" and try it.

5.Turn off the power saving mode and keep the battery sufficient.

If you have power saving mode turned on, it is recommended that you turn it off (set > Battery > Power Saving Mode and Super Power Saver) and keep the battery full (more than 20%). In battery saver mode and low battery conditions, the phone will slow down its performance to save power.

6.Clean up storage space.

When the phone's running memory and storage space are insufficient, the app will freeze, and it is recommended that you go to Phone Manager to clean up

1) Enter Phone Manager and click One-Click Optimize to optimize now, after the optimization is completed, Phone Manager will display the optimization results and setting suggestions. Follow the prompts to complete the appropriate settings.

2) Enter Phone Manager and click Clean Up to accelerate, after the scan is completed, click Clean up immediately after the cleaning item, delete excess files according to the prompts, and uninstall infrequently used apps to keep the storage space sufficient (it is recommended to reserve more than 20%).

7.Uninstall third-party Phone Manager software.

If your phone has third-party phone management software, try uninstalling the app. Usually, this kind of software conflicts with the mobile phone manager that comes with the phone, which will cause the operation to freeze.

8.Upgrade the system version.

1) If your phone is rooted, restore it to the official stable version.

2) It is recommended that you update your phone system in time and upgrade the app to the latest version. The new version will optimize the system performance.

9.Factory reset.

Are you sure it's a new phone? If you buy the phone first, you can clean up the memory, delete all the software you don't use and then clear the running memory, and the phone will become smooth.

Clean up memory and garbage, if you use it for too long, change the phone, electronic products have a lifespan, use it for too long and it will definitely be stuck, no way.

There may be many reasons for the slow response of the mobile phone system, and we recommend that you troubleshoot and solve the problem in the following ways:

1. If you haven't cleaned up the background apps and caches for a long time, please clean up the background apps and caches in time.

Here's how to close background apps, you can click on the app after the list of background apps is brought up.

Lock the apps you want to keep from being cleaned.

Clear cache operation path: Click Phone Manager > Clean Acceleration to clean the cache.

<>2. If it is a virtual navigation device, it is recommended that you click on the navigation bar at the bottom of the screen.

<> clean up background processes.

3. If it is a device that supports the front navigation key, the navigation bar is turned off by default at the factory, you can swipe the navigation key left and right to display the recently used apps, and then click.

<> clean up background processes.

4. If you have installed too many apps, please clean up the unwanted apps in time and keep your phone with enough memory space.

5. If you have not charged for a long time, please charge your phone in time, please try to keep the battery level of your phone higher than 20%.

6. If you have installed other third-party mobile phone manager applications, it is recommended that you only keep the mobile phone manager application to avoid multiple mobile phone management applications running at the same time, which may cause conflicts and affect the normal operation of the system.

7. If the network is unstable or the signal is not good in your location, please try to connect to a data network or WLAN with stable network speed and signal. Network instability will cause latency in networked applications, and slow loading during ****** and ****.

8. If you haven't restarted your phone for a long time, please restart your phone and try again, restarting your phone can help you clear some cached data and improve the system running speed.

10. If your app has not been upgraded for a long time, please upgrade the app to the latest version. In daily use, it is recommended that you update the app to the latest version in a timely manner, as the latest version will optimize and improve some known issues.

11. If your system has not been upgraded for a long time, please update the system in time. System updates fix vulnerabilities and issues in some older versions to keep your phone running safely.

12. If the above methods do not resolve the issue, we recommend that you back up important data in advance and bring the purchase receipt to the Huawei Customer Service Center for testing.