How do you refund on eBay?

Since the seller's policy is refundable within one week, and you contact the seller within a week, but the other party does not respond, you can explain the situation to PayPal and submit an application for intervention in the investigation. If PayPal is still unable to coordinate during the investigation stage, you can escalate to a chargeback request. The other party will generally respond at this point.

If PayPal can't process it, you can also request a chargeback from your credit card company.

Sellers on eBay have different return terms, and there is no universal refund policy.

eBay's refund policy is: if the item you bought is damaged or unusable, you can contact the seller, and both parties must agree before returning it, eBay is not responsible for it. In addition, the rule is that the buyer pays the postage unless the seller agrees to pay the postage.

Returns are also not available on eBay without any questions asked.

So, I'm determined that you still don't give up.

You can post it and sell it, and the book won't go bad anyway.

I think you should communicate with the seller first, and you bear some freight, after all, he gave it according to their instructions. They did nothing wrong.

If you do want to return the book, you can go to PayPal and request a refundBut I hope you will solve this problem amicably, and you will also help them bear some shipping costs! If you don't know how to apply, add me and I'll teach you.

Professional advice: Contact the buyer through the eBay message, leave evidence of contact for you, and see how the buyer responds. If there is a reply, you can negotiate.

If the seller doesn't reply or decline, you can go to PayPal to open a case because you can get the money back directly. However, it must be upgraded to claim.

Landlord: What is your eBay ID? There is a territoriality...

I roughly understand your problem: you opened a case that the description of the item does not match, and then you upgrade, and then the result of eBay customer service judgment is: the buyer can get a full refund, but before that, the goods need to be returned to the seller This is the most general result of the SNAD case with a relatively large amount of general.

In this case, you must return to the return address provided by the seller in the dispute, if you don't reply, you won't get the money, or return the mail, but it doesn't show that it was delivered to the seller's address, and you can't get the money, so the return must be returned in the ** way, and eBay will issue a refund if you don't return the return to the address provided by the seller.

By the way, the return shipping fee is generally borne by you, if it is the seller's fault, I really feel that it is not worth it, you can give the seller a bad review, after the return mail, let him refund the return shipping to you.

Also, the case of canceling the transaction does not mean anything to you, you agree to this, and the seller will receive a refund of eBay transaction fees, this money is collected from the seller when you take the item, and if you promise to cancel the transaction, then eBay will return the money to the seller.

1.In the end, if your claim is successful, the refund will be automatically transferred from the seller's PayPal account to you, if you pay with the PP balance, it will be returned to your PP account, if you paid by credit card, it will be directly refunded to your credit card!

2.If you encounter a seller who withdraws money from PP as soon as you get the money, if you win the lawsuit, PP will pay you the money in advance, and then PP will temporarily freeze the seller's PP account, waiting for him to pay the money, and the account can be unlimited, eBay's seller account and PP are closely linked, and they will not restrict their eBay account because of this!

3.You can rest assured that PP's control of these risks and the handling of disputes are very professional, and you don't have to worry!

If you still don't understand any questions, please feel free to hi me

I've been there!! Let me tell you the results :) my money is officially back to the Debt Card today!

It's like this, you first make every effort to provide evidence or something. Generally ebay is inclined to buyers!! So you 80-90% will get a refund decision!!

There are two types of eBay refunds. 1) If you usually use your own card to connect to your PayPal account and swipe the card directly, the refund will be sent back to your card, and it will appear on your bank statement 4-5 days after the eBay refund decision is made. 2) If your PayPal account not only buys things, but also sells things, or deposits money into it, that is the item bought with your PayPal account, and the money will be returned to the account.

I'm lucky to belong to the former - otherwise I don't know which account to return the money to!! By the way, I also use eBay UK. Personally, I feel that it's good to talk about the details hard, because the staff will write your personal opinions into the case, and they will be helpful to you in the end!!