What should I do if I forgot my password on my vivo X9s? I can t remember the password issue either.

If the vivo X9S phone forgot the lock screen password, and the password was forgotten

Situation 1: You can use your fingerprint or face to unlock your phone.

You can enter the phone settings--system management More settings--Backup & reset Factory reset--Clear all data--Clear now--Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password (this operation will clear all data and cache information in the phone, it is recommended to back up the important data in the phone first and exit the third-party software and vivo);

Situation 2: You can't unlock your phone with your fingerprint or face.

It is recommended that you can bring your ID card and purchase invoice to the customer service center for processing. (Customer service center address: Enter the vivo official website APP--Service--My Service--Service outlets--Select the province and city to query the customer service center address information.) ）

If you forget the lock screen password and cannot unlock it, you can enter the wrong lock screen zhi password for 5 consecutive times in the password input interface (if it is a pattern password set, the DAO 5 times wrong password needs at least 4 points and the password entered is different each time), click "Forgot password" on the screen. Enter the answer to the password question, and the screen will prompt "Authentication successful, please reset password", you can set a new lock screen password, and then use the new lock screen password to unlock the phone screen.

If you forget the answer to the security question, you can bring your ID card and purchase invoice to the vivo after-sales service center to decrypt the phone. The address of vivo after-sales service center can be found by entering the vivo official website - service network query, and selecting the province and city where it is located.

You can go to a phone repair shop and they will help you unlock it.

1. Set up a Google account and verify it when connected to the Internet.

Set up a Google account, there is no "forgot password" option in the unlock interface, it will only be prompted after 5 mistakes, click and enter the account password, you can clear the lock screen password, at this time, if the phone is not connected to the Internet, you can't log in to unlock.

If you don't click "Forgot Password", after 20 consecutive wrong inputs, the login interface will automatically pop up, at this time, only by logging in to the Google account can it be unlocked immediately, and it is still this login interface after restarting, such as logging in to the account, the effect is also to clear the login password.