Jumei has just shipped the goods and applied for a return, how to refund

Updated on technology 2024-02-25
5 answers
  1. Anonymous users2024-02-06

    1. Open the Jumei website, find "My Jumei" in the upper right corner, and click it.

    2. Find "After-sales Service" on the left side and click "My Return Progress".

    3. Click "Start New Return" - Start Return "" - select the items to be returned.

    4. Fill in the quantity to be returned, the reason for return, the name of the contact person, the contact**, etc., and click "Submit Return Application".

    5. Next, don't worry about Jumei's refusal to return, basically all return applications will be approved immediately, and the mobile phone will receive contact information such as the return address. Just follow the SMS prompts to send the package. However, it is important to note that the Jumei order number should be written in the package.

    In addition, after Jumei receives the package, the purchase amount will be refunded, and the courier fee of 10 yuan will be refunded, which will be found in "My Balance". This balance can be withdrawn or used for the next purchase.

  2. Anonymous users2024-02-05

    Jumei promises to unpack and return unconditionally within 30 days after you receive the goods, you can return the goods unconditionally and get a full refund, and the return shipping cost will be borne by Jumei.

    The products of the luxury channel** have been professionally inspected, and in order to protect the interests of consumers, they do not support returns and exchanges after you sign for them.

    Jumei supports Alipay account and quick payment, and supports savings cards and credit card payments from dozens of mainstream banks in China. Keep your funds safe.

  3. Anonymous users2024-02-04

    I bought something on Jumei, and I found that I didn't like it after receiving the goods, or I suddenly regretted it after payment, how can I apply for a refund for a return? Below I have brought you specific operation methods, if you need it, come and take a look!

    Jumeila destroys the return method of the best product:

    <>2. At this time, the page of return progress will pop up, click Apply for return in the upper right corner.

    3. Then you will be displayed the order that meets the return requirements, select the product you want to return, and click Apply for Return.

    4. The following page appears, select the number of returns, fill in the reason for return, and personal contact ** and other information, and then submit an application for return wheels.

    <>5. After passing the application, under normal circumstances, there will be customer service to confirm the return information with you, and then send the things back to the designated address, the seller will refund within 7 days after receiving the return, and the refund will be very fast to the account balance, and it will take a little longer to Alipay or bank card.

  4. Anonymous users2024-02-03

    Generally, online shopping platforms will have return and exchange services, and Jumei, as a cosmetics sales platform, can also be returned. Some friends may not know how to return goods in Jumei, and I have brought an introduction to the return method below, I hope it will be helpful to you.

    Return Process:

    Open the Jumei website, find "My Jumei" in the upper right corner, and click it.

    Find "After-sales Service" on the left and click "My Return Progress".

    Click on "Start New Return" - Start Return - select the items you want to return.

    Fill in the quantity to be returned, the reason for the return, the name of the contact person, the contact **, etc., and click "Submit Return Request".

    Next, you must worry about Jumei's refusal to return the product, basically all return requests will be approved immediately, and your mobile phone will receive contact information such as the return address. You just need to follow the SMS prompts to send the package. However, it is important to note that the Jumei order number should be written in the package.

    In addition, after Jumei receives the package, the shopping amount will be refunded, and the courier fee of 10 yuan will be refunded, which you will find in "My Balance". This balance can be withdrawn or used for the next purchase. In addition, after Jumei receives the package, the purchase amount will be returned, and the courier fee of 10 yuan will be returned, and you will find this part of the money in the "My Balance" model.

    This balance can be withdrawn or used for the next purchase.

    Notes:

    1.When filling in the return form, the quantity of returns, the reason for return, the name of the contact person, and the contact must be filled in clearly.

    2.Before returning the goods, it is best to negotiate with the store merchant or customer service to figure out the address of the return.

  5. Anonymous users2024-02-02

    1.Fill out the "Return Request".

    Click "Return Processing" at the bottom of Jumei** to enter and fill in the "Return Application".

    2.Wait for confirmation from customer service.

    Our customer service will confirm the return information with you, and you will receive a return SMS and an email confirming the return information after the return is approved.

    Please return the returned product according to the address in the email or text message.

    Click on "My Return Progress" to check the progress of your return.

    3.Send back the returned item.

    Fill in the after-sales service form on the back of the delivery note and send it back to the address indicated in the SMS or email together with the product.

    The shipping costs incurred by your return will be borne by Jumei. The postage will be refunded to you according to the actual report of the sending location (the maximum refund amount is 15 yuan).

    4.The customer service will refund the refund after receiving the return.

    Once we receive the returned item, we will issue a refund within 7 days.

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24 answers2024-02-25

It is estimated that there are too many people accessing his server, and it is crowded, so he can't get in, which is as difficult as buying a train ticket,,, !!