The wifi signal is full but it says unavailable

Hello, the mobile phone is connected to wifi but cannot access the Internet for the following reasons:

1. The wifi itself is a problem, the wifi may not be connected normally, resulting in the inability to access the Internet;

2. Router problems, the router may be overheated or damaged;

3. There may be broadband arrears, resulting in inability to access the Internet;

4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet;

5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.

Suggested workaround:

1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet and rule out the problem of wifi itself;

2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet;

3. Contact the broadband customer service to confirm whether the broadband is abnormal, such as arrears, recharge the broadband, and then dial up the connection;

4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting;

5. If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.

If you reset your router, it may be that your password is wrong and someone has changed it.

It may be that there is no network, and no network will also display a full signal.

The wifi signal at home is obviously full, but there is no Internet access, so the problem is here.

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

There are two reasons why you can't access the Internet when the wireless signal is full

First, the wireless router is not connected to the network information. Only the wireless router works, of course, it can't be connected to the Internet;

Second, the wireless router has set up a whitelist, and only the whitelist can access the Internet. Your number is not on the whitelist.

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permission is checked for individual applications.

If the problem persists after trying the above methods, it is recommended that you back up your data (WeChat QQ and other apps need to be backed up separately) and bring your purchase voucher to Huawei Customer Service.

Workaround:1Enable the traffic monitoring feature to see which software is taking up your internet speed.

2.Go to the traffic management page of the router gateway to check which device occupies the highest network speed and record it.

3.Go to the DHCP page of the router gateway and check whether there are any unknown devices connected to the network. Record the MAC address of the device and disable its network access through MAC filtering in advanced settings.

4.Turn off the router for 5 minutes and check whether the line connection is normal.

5.Keep your wireless router away from electromagnetic devices. Shorten the distance between network equipment and wireless routers, reduce the possibility of signal attenuation and interference, and increase wireless relay amplification to expand WiFi signal coverage.

Hello, I have seen your question and am sorting out the answer, please wait a while

The reasons why you can connect to the wifi but can't access the Internet are: 1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet; 2. Router problems, the router may be overheated or damaged; 3. There may be broadband arrears, resulting in inability to access the Internet; 4. The wifi name contains Chinese, resulting in some computers unable to connect to the Internet; 5. Computer system problems, there may be problems with the system, resulting in connecting to wifi but unable to access the Internet. Suggested workaround:

1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet and rule out the problem of wifi itself; 2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet; 3. Contact the broadband customer service to confirm whether the broadband is abnormal, such as arrears, recharge the broadband, and then dial up the connection; 4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting;

I hope I can help you, if you are satisfied with my service this time, please give me a thumbs up! Have a great day!