What to do if you lose your ticket, what to do if you lose your plane ticket

If the ticket is lost, it should be promptly reported in writing to the airline or its salesperson. The airline shall not be liable if the ticket has been fraudulently used or refunded before the application is made for loss reporting. After applying for loss report, after verifying that the ticket has not been fraudulently used or refunded, the refund procedure shall be handled within 30 days after the expiration of the validity period of the ticket (usually one year).

The Rules for the Domestic Carriage of Passengers and Baggage by Civil Aviation of China stipulate that:

Article 26 In the event of loss of a Scheduled Ticket, the Carrier may issue a new Ticket for the original flight after the passenger provides proof to the Carrier one hour before the scheduled departure time of the flight. Replacement tickets cannot be refunded.

Article 27 In the event of loss of an open ticket, the passenger shall promptly report the loss to the place where the ticket was originally purchased by providing proof to the place where the ticket was originally purchased, and the point of sale shall promptly notify the relevant carriers. After verifying that the ticket has not been fraudulently used or refunded, the refund procedure shall be handled within 30 days after the expiration of the validity period of the ticket.

All domestic flights are e-tickets. Most international flights are also e-tickets.

If you know the flight number, get your documents and board the plane directly.

If you need reimbursement for your itinerary, find the ** or ** point where you booked the ticket and ask for a reissuance.

In short, find a place where you booked your tickets.

However, if you don't reimburse, losing it will not affect the flight, as long as you are sure that your flight information is okay, if you want to be reimbursed, you go to the airline service desk for consultation.

It depends on the airline, the e-itinerary can only be printed once, but customers can contact the ticket issuing point where they picked up their tickets to see if they can get a voucher.

China Eastern customer service made it clear that the e-itinerary can only be printed once.

Spring Airlines' customer service said: "The ticket itself is a reimbursement voucher, which includes taxes and cannot be reprinted." ”

Air China's customer service also said: "The electronic itinerary can only be printed once, but customers can contact the ticket issuing point where they picked up their tickets to see if they can get a ticket purchase voucher." ”

China Southern Airlines' customer service said: "The electronic itinerary can only be printed once, and in case of special circumstances, you need to reprint it, and you need to go through relevant procedures, but the airline will not charge any fees." ”

A booking confirmation can be provided to prove that the passenger has booked a ticket online, but the itinerary can only be printed once. **In the booking process, there will be an option of "Reimbursement voucher, need to print the ticket itinerary", as long as you check it yourself, but it can only be printed once.

You can reapply for the itinerary and print the reimbursement voucher directly at the check-in and boarding pass. You can also contact the customer service of China Eastern Airlines to resend the itinerary, which is divided into ** and express delivery. Or ask the airport counter of China Eastern Airlines to print it out when you board your flight.

Or print it at the China Eastern Airlines sales office in your city, and remember to bring your ID card when you arrive.

China Eastern Airlines Group is a wholly state-owned company directly under the jurisdiction of China Eastern Airlines, and is also one of the three major state-owned backbone aviation enterprises supervised by the State-owned Assets Supervision and Administration Commission.

On the basis of the original China Eastern Airlines Group Corporation, it was formed by merging China Northwest Airlines and reorganizing with China Yunnan Airlines. It is the first civil aviation airline in China to be listed in Hong Kong, New York and Shanghai.

1. You must apply before the departure time of the flight and present your original ID card.

2. You should notify the ticket office in time or in person to gain time. If the ticket has been fraudulently used or refunded before the loss is reported, the airline will not accept the application for loss report.

3. Issue a certificate of loss of air ticket at the public security bureau or police station where the ticket was lost.

4. At the original place of ticket issuance, ask for a copy of the original ticket reservation and a copy of the ticket issuer's coupon.

5. The ticket is real-name, and you only need to go to the airport to get your ID card to change the boarding pass on the day you want to leave.

Ticket reservations generally have a record of the passenger's information, and the passenger's valid identification certificate can also be provided at the airport, such as ID card. Now you can use an e-ticket, which also provides ticket information and the passenger's identity certificate can be used to check in.

Unhappy] [unhappy].

Dear, you should consult the airport staff as soon as possible, don't be nervous, don't worry, the airport staff will help you solve it.

Are you talking about a boarding pass or an itinerary?

If you lose your ticket itinerary, it's okay, now it's all electronic tickets, and you can go directly to the airport airline counter (or self-service terminal) to apply for a boarding pass (and checked baggage) with your documents; Then just check in and board the plane;

If you lose your boarding pass, go to the airline counter with your ID card to get a replacement.

The following remedies can be taken:

1. Chinese domestic passengers of all ages, if their ID cards are lost, can go to the police station to issue a temporary ID card or household registration certificate, and these certificates can board the plane within the validity period.

2. If you are between the ages of 16 and 60 on the day of the flight and have applied for a second-generation ID card, then you only need to go to the airport police station in advance to apply for a temporary boarding certificate on the day of the flight.

3. If the passenger is under the age of 16, in addition to the ID card, the original household registration book of the passenger can also be provided.

4. If you are 60-79 years old and your second-generation ID card is lost, you can call the airport police station first to ask if you can issue a temporary flight certificate.

5. If the passenger is over 80 years old on the day of flight, the passenger can directly use the first-generation ID card to board the flight.

If you are an active military member and you need to consult the local airport police station if you lose your police and other documents. In addition, valid passports and Hong Kong and Macao permits can also be used to take flights.

Resident ID card is a legal document used to prove the identity of the holder, and is mostly issued to citizens by various countries or regions**. And as an important identification document for everyone.

It is best to bring your other identification documents, arrive at the airport a little earlier, and explain the situation at the airport police station, which can issue you a temporary ID card.

Valid for three days), with a temporary ID you can go to the counter to check in.

There are many types of documents for taking the plane, and the types of valid ID documents include: resident ID cards, temporary ID cards, and military ID cards of Chinese passengers.

Armed Police Officer Certificate, Soldier Certificate, Military Student Certificate.

Military Civilian Cadre Certificate, Military Retired Cadre Certificate and Military Employee Certificate, Hong Kong and Macao residents and Taiwan compatriots.

travel cover agitation documents; Passports, travel permits, diplomats, etc. of foreign passengers; Other valid identity documents required by the Civil Aviation Administration of China. The Temporary Late Travel Permit can be registered directly. Boarding the plane.

1. You can go to the police station at the airport to apply for a temporary ID card, and the regulations of the Civil Aviation Administration of China on valid flight documents are as follows: valid flight ID cards, resident ID cards, temporary ID cards, military and human certificates of Chinese passengers, travel documents for Hong Kong and Macao residents and Taiwan compatriots, passports, travel permits, diplomat cards for foreign passengers, etc. Minors under the age of 16 have their student ID card or household registration booklet, and the place where their household registration is located.

Identification certificate issued by the public security organ. If the resident identity card is lost, a temporary resident identity card shall be issued. Driving license.

and social security card are not valid travel documents.

2. Go to the police station where you are registered to issue a household registration certificate.

Nowadays, family registration certificates are in a standard format, and a photocopy is on it. You can check in with your family register.

3. If you are not in the place of household registration, you can go directly to the airport police station and show your relevant documents, such as driver's license, teacher certificate, judge certificate, inspector certificate, and work permit.

After explaining the situation, reporting your ID number, and after verification by the police station, the airport police station will issue a certificate and check in with the certificate.

4. The temporary identity certificate should be affixed with the person's recent ** and stamped with the special seal of the local public security bureau's household registration, and indicate the validity period.

What should I do if I have booked my ticket but I lose my ID card?

Hello, glad to answer for you. After buying a plane ticket, you need to apply for a temporary identity certificate at the airport to get a plane ticket to take the plane after you have bought your ID card. Go to the airport terminal where your flight departs, find the window for issuing your temporary ID card, and ask an airport staff.

At the certificate window, explain the reason and fill in your name and ID number truthfully. The system is networked nationwide, and it is verified through the ID card information database, and a temporary ID card will be issued after verification. Go to the check-in counter to get your boarding pass and check in with your temporary identification.