What are the key steps in the implementation of a Six Sigma design consulting project?

There are 6 main steps to a Six Sigma design consulting project, which are shared with you:

Step 1: Identification In this step, we need to identify the problem and phenomenon of Six Sigma research, try to identify the scope and area of the problem, and determine whether the problem can be solved in two weeks to five months.

Step 2: Establish the research foundation In this phase, the first step is to determine which areas need to be subject to internal review and approval. The second step is to establish a research foundation that will be used to point the direction in which the change will take place.

In this step, methods are provided to identify, evaluate, and describe a specific process and the necessary framework structure to conduct an in-depth analysis of the process and translate it into process redesign and improvement. One of the differences between the Six Sigma and other Six Sigma methods is that step 2 includes two methods of describing the process – a process diagram and a comprehensive flow chart – and takes into account the culture of the organization. By the end of Step 2, you should have an initial idea of how to proceed with the project.

Step 3: mece mece means independent of each other and completely exhausted. This concept, which comes from the principles of logic, is very useful in management.

Proper application of the MECE principles will identify the various aspects of the problem and provide the key points to solve the problem. MECE can redefine the original idea formed in Step 2 and ensure that all relevant aspects are considered and not repeated. When step 3 is complete, the project team can ensure that all aspects of the problem have been considered and can research and develop solutions.

Step 4: Explain the solution to management We can't move on to the next step until the decision-makers agree to the solution. In this case, we need to explain the solution to senior leadership.

Understanding the intentions and insights of the top management is necessary for the successful implementation of the project.

Step 5: Design, validate, and implement a Six Sigma program.

In step 5, we need to collect the relevant data. The three phases – Design, Validate, Implement – define the project methodology, verify that the project process is in line with the vision, and fully implement the improvement plan.

Step 6: Completion of the project.

After the successful completion of the project, the results will be shared with the relevant stakeholders. While Step 6 is the end of the project, the results will drive a wide range of Six Sigma projects across the enterprise.

1. Project teamOf the two ways of quality improvement, whether it is to improve the performance of the existing system or to improve the system itself, most of them require team effort and implementation. Almost any quality improvement project with significant impact will involve multiple departments and levels in the organization, so the project will face internal conflicts and contradictions caused by cross-functional functions, and will require adequate support from management. Managers do their best to maintain consistency among team members and make them effective teams.

The team should create an atmosphere conducive to effective work, and provide team members with professional training to help them develop problem-solving skills and understand the values of the organization. In particular, team members should be trained in cooperation skills, especially presentation and communication skills, because communication skills have become an important factor in the success or failure of project implementation.

2. Planning and implementation of the projectOnce the project has been selected, there must be a plan for the implementation of the project; The plan provides a guiding framework for the project and coordinates the activities of the project team and the use of resources. As the project progresses, the project plan needs to be continuously updated to align with the project objectives. One of the most important aspects of planning is the involvement and agreement of team members, which also helps to strengthen the team's centripetal force, and good communication helps to avoid problems.

The most important communication is the various informal meetings that the project leaders regularly have with relevant groups and departments. In addition, it is necessary to specify the requirements for status reports, to whom these reports will be submitted, and to clarify what kind of information will be available to the personnel of each department.

3. Financial analysis of the projectIt is best to carry out a benefit-cost analysis by the finance and accounting department with the assistance of the relevant departments of the project, which is one of the main evaluation criteria for Six Sigma management, and only those projects that meet the manager's goals and are considered important should be selected for implementation.

1. Enterprises must have a solid management foundation.

To successfully implement Six Sigma management within an organization, it is necessary to have a solid foundation of traditional management. If an enterprise does not have the foundation of total quality management, blindly implementing Six Sigma management will take great risks. Six Sigma management can be integrated with the ISO family of standards, and the data and audits of the ISO quality system will also support the implementation of Six Sigma management, so that the Six Sigma quality improvement and control phase has rules to follow.

If the enterprise introduces Six Sigma management in the immature stage of total quality management, then because the standardization of quality management has not yet been formed, the quality awareness and statistical knowledge of employees are lacking, and it is counterproductive to force it.

2. The degree of informatization and digitization of the enterprise is high.

Enterprises that implement Six Sigma management need to have five foundational elements:

It has a data acquisition system. Six Sigma management is the process of data operation, and only data can describe the process, reveal the law of fluctuations, and grasp the essence of the problem. Therefore, enterprises implementing Six Sigma management must establish a database, develop a corresponding data collection system, and conduct measurement and analysis procedures for data accuracy verification;

Standardize and clarify processes. Six Sigma management focuses on the process, leaving the process is tantamount to a fish leaving the water, so in the enterprise, both the production process and the management process should standardize the detailed flow chart, which is the carrier of Six Sigma management activities;

Determine the key quality characteristic indicators, such as the pass rate of circulation (RTY), cost of inferior quality (COPQ) and other effective key indicators;

Familiar with basic statistical tools and methods, and have a certain statistical foundation;

Master the relevant application software technology, and have the basic ability to classify, analyze and process data.

3. Received the support of senior management and the high value of business leaders.

The most important factor in Six Sigma management is the continued support and enthusiasm of top management. The successful implementation of Six Sigma management requires the commitment of senior management and the provision of appropriate resources and training. Commitment to Six Sigma is relatively easy, however, in addition to commitment, it requires management to invest in the creation and management of the entire process system, and management must also be personally involved in the project.

Six Sigma management must be a part of everyone's job, including top managers and senior managers.

4. The enterprise should have excellent professional management personnel and high-quality staff.

The results of Six Sigma management are achieved through people. Six Sigma management requires the full participation of employees and is an all-staff management activity. Moreover, the implementation of the Six Sigma strategy is a quantitative indicator, requiring financial benefits, if the personnel selection is not good, it is difficult to be effective, so the implementation of Six Sigma management enterprises must have excellent professional management personnel and high-quality staff.

A Six Sigma program can only be successful if you select the best people to invest in a Six Sigma management program.

1. Top 10 themes for Six Sigma consulting.

Six Sigma has developed into a benchmark for many enterprises or organizations to focus on customers and determine corporate strategic goals and product development and design according to customer needs.

When promoting Six Sigma projects, in order to achieve significant results, enterprises should regard Six Sigma as a quality management philosophy that pursues continuous improvement, and carry out Six Sigma activities around the following ten themes.

1) Get things right the first time.

2) It's better to be brute than skillful.

3) Get big benefits with small investment.

4) Find out the root cause and prevent recurrence.

5) Pursue beauty and tolerate failure.

6) Genuine attention to customers.

7) Data and fact-driven management.

8) Focus on the process.

9) Active management.

10) Infinite Cooperation.

2. Management principles of Six Sigma Consulting.

Based on the above ten Six Sigma activity themes, the six management principles of the Six Sigma program are as follows:

The Six Sigma project implements the original number of Wu Li.

Six Sigma management refers to the quality as the main line, customer needs, the use of facts and data analysis, improve and enhance an organization's business process capabilities, improve customer satisfaction while reducing operating costs and cycles, so as to enhance the competitiveness of enterprises, is a set of flexible and comprehensive management methodology.

Six Sigma management principles are as follows:

1) Be involved.

2) Focus on customers.

3) Focus on the process.

4) Prevention first, 5) continuous and breakthrough improvement.

6) Based on data, objective facts, and statistical methods.

3. The project implementation principle of Six Sigma Consulting is as follows:

The phenomenon "y" is a function of "cause" x, i.e. y=f(x).

1) Result: y

2) Non-independent.

3) Output.

4) Impact.

5) Symptoms.

1) Reason: x1....xn

2) Independence.

3) Input.

4) Questions.

5) Roots.

By inspecting y, control x, and achieve the purpose of improving y.

Zhang Chi Consulting believes that there is room for Six Sigma to improve if there is a shadow of the process.

In the manufacturing industry, the focus is always on optimizing the quality of the product; In the service industry, the focus is on customer relationships. Six Sigma can be summarized as follows: (reduce costs, increase productivity, increase market share, retain customers, shorten cycle times, reduce defects, change corporate culture, improve products and services, enhance the overall competitiveness of enterprises, etc.).

Chi Zhang Consulting provides Six Sigma open courses, online training and project coaching. (Six Sigma, Lean Six Sigma, Six Sigma Design).

The overall management of Six Sigma Design Program Training is the overall management of Six Sigma Design Program in terms of scope, quality, time, cost, human resources, communication, risk and procurement. Because of the multi-disciplinary nature involved, Six Sigma project managers should have a wealth of practical experience and extensive professional knowledge to lead their team to success.

1. Formulation of the overall project plan.

1) How to complete the total project.

According to the requirements of the general project, the completion date of the general project is formulated, and some necessary measures are taken to achieve the completion date of the overall project.

2) What work to do.

According to the requirements of the general project management, the phased work arrangement is carried out.

3) When will the total project be completed.

According to the requirements of the total project, formulate the schedule for the completion of the total project and determine the deadline for completion.

2. Management of the overall project plan.

Due to the wide scope and urgent task requirements of the overall management of Six Sigma design projects, the management of the overall project plan is more stringent. It includes specific content such as people, procedures, diagrams, etc.

3. Quantification and evaluation of Six Sigma design projects.

The quantification and evaluation of Six Sigma design projects is a project that Six Sigma management is very concerned about, and has always emphasized the quantification and evaluation of events as much as possible with data.

1.Quantification of objectives.

What metrics a Six Sigma design project aims to achieve, quantify the target values. For example, the ability to complete a design task within 30 days are specific quantitative indicators.

2.Quantification of eye tracks implemented.

Quantify implementation during Six Sigma design projects. For example, the conceptual design can be completed within 10 days, and the detailed component design can be completed within 15 days.

3.Simulations and ** implemented.

The specific operation effect of the implementation of the Six Sigma design project can be simulated and analyzed through some project management software, and the progress date of the completion of each stage can be analyzed, so as to track the implementation status of the Six Sigma design project, make reasonable adjustments, assign tasks, and invest resources to make the Six Sigma design project achieve the goal of success.

4.Comprehensive evaluation of implementation.

The comprehensive evaluation of the implementation of a Six Sigma design project is a comprehensive evaluation of the tasks at all stages of Six Sigma design. The evaluation of Six Sigma design projects is carried out by a third party, and the evaluation is fair and reasonable, the existing problems are analyzed, and the improvements are made in a timely manner. Strengthen the overall management of Six Sigma design projects and shorten the development cycle to improve customer satisfaction and loyalty.

Zhang Chi Consulting believes that there is room for Six Sigma to improve if there is a shadow of the process.

In the manufacturing industry, the focus is always on optimizing the quality of products; In the service industry, the focus is on customer relationships. The use of Six Sigma for enterprises can be summarized as follows: (reduce costs, improve productivity, increase market share, retain customers, shorten cycle times, reduce defects, change corporate culture, improve products and services, enhance the overall competitiveness of enterprises, etc.).

Chi Zhang Consulting provides Six Sigma open courses, online training and project coaching. Liang Zhao (Six Sigma, Lean Six Sigma, Six Sigma.