The Gentia scanner software prompts that this camera type is not supported

Why is the image scanned by the film scanner blank?

Answer: This situation may be due to the fact that the scanned part of the 35mm film is not ** or blank, and the folder is empty. Move the 35mm clip left and right until the image is scanned, and if the clip is empty, load the film.

2. When previewing the negative, the color of the image is a little abnormal, what is the reason for this?

A: Depending on the type of negative, select the correct "Negative Type" in the "File**" option on the scanning software, set it to or. When scanning, dark areas on the edges of the film (such as the bezel of the film mount) appear white, which will affect the degree of the scanning area, resulting in darker results.

The workaround is to click and drag the mouse over the scan area, and then click the Zoom Preview button to see the correct color.

Part 3: After installing the sound card on my computer, the scanner cannot be used, what is the reason?

A: This is caused by a conflict between the sound card and the scanner. The solution is to remove the sound card from the system before installing the scanner driver.

Right-click the "My Computer" icon, select the "Device Manager" command from the pop-up shortcut menu, open the "Device Manager" window, select "Sound, ** and Game Controller", find the conflicting device, then remove the automatic setting item, and select another device until it shows no conflict. Once set up, install the scanner's driver and there will be no conflicts.

What time does it start** Japan.

The computer cannot detect the camera or scanner, which may be caused by the scanner not being connected when the computer is turned on.

First, the fault phenomenon.

A Lenovo computer with Core dual-core CPU, Elite motherboard, 4GB RAM, LX S3 Virage graphics card, 2G VRAM, ACER 52-speed optical drive, and innovative 16-bit sound card. The computer is equipped with genuine Windows 10, Microsoft Office 2010 Chinese Simplified Chinese version and BICHW95 software.

Add an Artec at3 desktop scanner and you can use it normally after installing the included driver, but as long as you turn off the power on your computer, you will not be able to use the scanner after the next time you turn it on, the screen will say: "unable open driver failure scanner", and you will not find Artec Scanner under the "System Device" management menu, but you can use the scanner after booting it up as long as you turn on the scanner first.

Second, the solution.

In fact, the solution to the problem is in the process of failure. That is, the scanner should be powered on first, and then the host computer should be plugged in, so that the scanner can work properly.

The boot sequence of the microcomputer system is: external devices first and then hosts: shutdown sequences first host and then external devices.

Whether it's a scanner, printer, or other external device, you should plug it in before turning on the console. This is because when the operating system starts, it is necessary to check the presence of external devices and to initialize external devices. If the power of the external device is not connected, Windows 10 will not be able to detect the presence of the external device, and it will not be possible to complete these tasks, and the external device will not be able to be used, and it will not help to power the external device after the system is booted.

Make sure you're connected to your computer, right-click on My Computer, select Device Manager, and see if you can see the camera device, if you can't see it, right-click on the name of your computer at the top, click Scan to detect hardware changes, it will be installed automatically, and then reboot.

Go into the control panel and scan for hardware changes, or because the operating system is too old to support some new hardware that is not recognized.

Check whether your computer is directly connected to the scanner, whether the driver is installed directly connected, if it is connected and installed, this will not appear.

It's very simple, and the driver is not installed well, so it is more likely.

The line is not connected well, the possibility is average.

Hardware failure is highly unlikely.

Try restarting the service with Windows Image Acquisition (WIA).

Please check if your driver file is available, if not, just install it.

The current system version is not supported by the scanner driver version.

1. Check the current system version type. Right-click on the computer and select Properties.

2. Check the system type on the pop-up page.

3. After knowing the system type, you can directly search for the driver of the scanner driver ** corresponding to the system version type. For example, the above figure shows a win7 64-bit system, then the driver needs to support win7 64-bit system.

Many software have a scanning feature. If you want to make it simple, just scan it with word and here's how:

1) Select "Insert" - **" - "From Scanner or Camera" on the menu

2) At this time, the system will start a standard scanning interface, follow its prompts step by step, and you can get the scan result in Word.

Install the new driver for the HASP dongle first. Then plug in the hardware dongle and it can be used normally.

The issue of 1536dnf not accessing the scanner is most likely due to an error in the printer IP or the account permissions scanned.

Steps:

1. If it is a problem with the printer IP, it is best to manually set the printer IP through the menu, and ensure that the IP will not conflict with other devices in the network.

2. Right-click "My Computer" - "Properties", open "System Properties", and then click "Hardware" - "Device Manager".

Right-click the scanner icon in the list, click "Properties", then select "Driver" - "Details" in the "Properties" setting interface, find the driver file used by the scanner", and then right-click the file with the mouse, execute the "Properties" command, and set the corresponding permissions of the file in the property setting interface of the file.

Fate mentioned that the wia service login method was changed to a local account, and many people's problems were solved. But my problem was not solved. When I had this problem, I used HP's official printer and scanner Doctor program to diagnose it, and when I got to the WIA service, I made an error and confirmed that it was the system WIA service problem that caused the "unable to communicate with the scanner" problem.

To view the Wia service login method, it is displayed as a local account. Later, it was changed to "This Account", click "Browse", and select the account administrator used by the system to log in, which will be displayed in the box behind "This Account".administrator" and entered the login password below.

After restarting, the problem is solved! Personally, I think that the problem that the scanner cannot communicate is most likely caused by the Wia service, which may be that the service is not started, or the service is started but the login privileges are restricted. Hope it helps others!

HP 1216 all-in-one scanner failure**13 solution (1).

In Runtime, enter, enter into the service. Then turn on the following 2 necessary conditions, and then turn it on again.

Windows Image Acquisition (WIA) service is sufficient.

2 Prerequisites:

Procedure Call (RPC) must be turned on, changed to automatic.

2.Also turn on shell hardware detectioChange to automatic.

1. Right-click on this computer - Management - Services, and find Windows Image Acquisition (WIA) in the service;

2. Double-click the pop-up attribute and click to log in;

3. Select the local system account;

4. It's normal after restarting.

You can use the built-in scanning, try it out, click on the scanner and camera wizard in your Paint software, or right-click on the printer icon to start scanning.

About the 1536 scan issue.

You can refer to the above information, and if the above information does not solve your problem, you can continue to ask, or by visiting the HP technical support webpage (

HP Home Products Support Forum (

It could also be that the image device in the Device Manager is not enabled.

I'm hp laserjetm1005 and it's been working well before, but when I change the computer connection, it also can't communicate when scanning. It took a lot of ways to solve it. To sum it up:

1.I tried to install the driver countless times, all of which were on the official website, first of all, you have to check whether it is a driver problem, which is the first step.

2.Right-click on the computer - Management - Services and Applications - Services and find the Windows Image Acquisition (Win) option from there. Right-click on the property and point the startup type to Automatic, and apply the confirmation. Restart the attempt.

3.If you still can't use the scanner, try the Windows Image Acquisition (Win) option by right-clicking on your computer-Management-Services-Services-Applications-Services. Right-click on the property, Login - Login Identity - This Account - Browse - Advanced - Find Now (n) - Select the first administer and confirm, restart the attempt.

This is my personal experience Don't spray if you don't like it.

I'm having your problem too, and as soon as I quit 360 Security Guard (the only protection software on my computer), the scanner is OK. You can also try, together**.

It has to do with the drivers provided by the manufacturer, which used to work, but now it must be supported by software.

Is there a problem with your local service?,You open the control panel.,Find the management tools,Services,Find which item to sweep the seedlings and see if it's turned off.。 It's OK to start.

1. The correct scanner driver must be installed, such as the corresponding operating system and model;

2. The scanner must be effectively connected to the computer;

3. The scanner must perform well.

That's because other programs are in use, and the scanner or camera can only be used by one program at a time, so you can restart it and try again, if not, see if there is a program that starts automatically.

You look at the status bar below, whether the scanner program is running, end the program with Task Manager, and then turn the scanner back on.