Tourists are forced to shop, verbally abused, and hit 50

Let me come to this question!

The situation that you said about being forced to shop, abuse and beaten is still rare, because the tour guide will not beat and scold people casually, this is the moral bottom line, now the tour guide is licensed to work, know what is the professional ethics of tourism, so your statement may be a little far-fetched, but forced shopping may still be there some time ago, the reason is that tourists may have participated in low-cost tourism, and low-cost travel has signed a travel contract with a travel agency before, and the contract has guests must spend a certain amount of money in the designated shopping store, However, in the process of traveling, tourists do not fulfill the contract (do not shop), so travel agencies and tour guides take some drastic measures to require tourists to make purchases (that is, so-called compulsive behavior). Therefore, even if the behavior of the tour guide is excessive, tourists do not dare to treat the tour guide and the travel agency because of the loss. That's the real reason.

Of course, there will also be some black-hearted tour guides who force guests to shop for personal interests, and we can complain to him (her), and the state still attaches great importance to it and will deal with it seriously.

Now the national tourism management department strictly prohibits travel agencies from operating low-cost tourism, and also hopes that the majority of tourists will work together to crack down on low-cost tourism, do not believe in the saying of giving away tourism, so that these garbage travel agencies can not trap people, and create a healthy and harmonious tourism environment.

Note: If you encounter forced shopping or the tour guide abuses or even beats tourists, please keep the recording** and other grounds to the tourism management department or police station to complain or report to the police, resolutely crack down on this behavior, and protect your rights.

Give people roses hand fragrance, thank you!

It is recommended to take legal measures to protect rights.

Legal analysis: If you encounter forced shopping, unauthorized change of travel items, consumers should immediately argue with reason, if the dispute cannot be resolved, first of all, to protect their own safety secondary to retain relevant evidence, after the end of the tour, to the travel agency to reflect and seek a solution. If the consumer and the travel agency cannot reach a settlement, the consumer can call the competent department of the travel agency to report the situation, or complain to the tourism quality supervision department or to the consumer association.

Legal basis: Tourism Law Bureau of the People's Republic of China Rotten Hole Article 9 Tourists have the right to choose tourism products and services independently, and have the right to refuse the compulsory trading behavior of tour operators. Tourists have the right to know the truth about the tourism products and services they have purchased.

The tourist has the right to request the tour operator to provide products and services as agreed.

According to the laws of our country, travel agencies are not allowed to organize tourism activities at unreasonably low prices, deceive tourists, and obtain improper benefits such as kickbacks by arranging shopping or separately paid travel items.

Travel agencies shall not designate specific shopping places and arrange separately paid tours to organize and receive tourists. However, it is not subject to the agreement of both parties or the request of tourists, and does not affect the itinerary of other tourists.

In the event of violation of the provisions of the preceding two paragraphs, the tourist has the right to request the travel agency to return the goods and pay the return price in advance within 30 days after the end of the tour, or refund the cost of the separately paid travel items.

Legal basis] Article 35 of the Tourism Law, travel agencies shall not organize tourism activities at unreasonably low prices, deceive tourists, and obtain improper benefits such as kickbacks by arranging shopping or separately paid travel projects.

Travel agencies are not allowed to designate specific shopping places and arrange separately paid travel projects. However, it is not subject to the agreement of both parties or the request of tourists, and does not affect the itinerary of other tourists.

In case of violation of the provisions of the preceding two paragraphs, the tourist has the right to request the Orange State Travel Agency to return the goods and pay the return price in advance within 30 days after the end of the tour, or refund the cost of the separately paid travel project.

If the choice of teasing filial piety is not a low-cost group, and it becomes compulsory shopping to say that it is pure fun, then I will give you a how-to guide.

2. Complain after leaving the group, after all, you complained in the group, I am really worried about your safety.

3. There is really no way to be forced to buy something, remember to ask for a receipt invoice, take it back intact, and then return it, if you don't agree, complain directly.

Finally, I want to tell you a little bit, sign up for ** for a while, the tour group is sad, I really don't have money and want to come up with a guide to Lu to travel to Xiangxiang, please choose to travel freely, the green train can also arrive, the youth hostel can also live, ticket discounts are also available online, and the shuttle bus can also arrive at the scenic spot. Don't go to the scourge of legitimate travel agencies.

Forced shopping can be done through two ways: civil and administrative.

1. As far as civil channels are concerned, complain to the relevant local tourism association or tourism committee. According to Article 9 of the Tourism Law, "tourists have the right to choose tourism products and services independently, and have the right to refuse the compulsory trading behavior of tour operators."

Tourists have the right to know the truth about the tourism products and services they have purchased. ”

According to the second paragraph of Article 54 of the Contract Law, "if one party uses fraud, coercion or taking advantage of the danger of others to cause the other party to conclude a contract contrary to its true intentions, the injured party has the right to request the people's court or arbitration institution to modify or revoke the contract".

2. As far as the administrative channel is concerned, you can call the local tourism or consumer complaints** to complain about this forced transaction.