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What are the barriers that affect organizational communication? How to overcome.
Personal factorsThere are two main categories of personal factors: one is selective acceptance, and the other is differences in communication skills. Selective acceptance is when people reject or one-sidedly accept information that is inconsistent with their expectations.
Different people use different communication skills. All of these issues hinder effective communication. Interpersonal factorsInterpersonal factors mainly include the mutual trust between the two parties to the communication, the reliability of the message**, and the degree of similarity between the sender and the receiver.
Communication is the process of "giving" and "receiving" between the sender and the receiver. The transfer of information is not a one-sided, but two-sided thing, so it is important to communicate sincerity and mutual trust on both sides. The reliability of information** is determined by the following four factors:
Honesty, competence, enthusiasm and objectivity. Structural factorsStructural factors include status differences, information transmission chains, group size, and spatial constraints: a The level of status has a great impact on the direction and frequency of communication.
The greater the disparity in status, the more information tends to flow from high status to low status; b The more levels a message passes, the longer it takes to reach its destination and the greater the degree of information distortion. This change in information that occurs when it is continuously transferred from one level to another is called the phenomenon of information chain transmission; c When the work team is larger, communication between people becomes more difficult. This may be due in part to the fact that the growth in communication channels has greatly outpaced the growth in headcount; d Jobs in an enterprise often require employees to be confined to a specific location.
The impact of this spatial constraint is often particularly pronounced when employees are working alone in one location or moving back and forth between several machines. Space constraints not only hinder communication between employees, but also limit their communication. Generally speaking, the shorter the distance between two people, the more often they interact with each other.
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Hello, I am the teacher of Q&A, according to my understanding of effective communication channels and methods. Choose the right channel of communication. According to the degree of organization of communication style, it can be divided into regular communication and informal communication.
For example, the orders and instructions of the superiors in the organization are conveyed downwards step by step, and the situation of the subordinates is reported upwards step by step, as well as the group. Ensure that formal communication channels are open. The organization must establish a hail system such as issuing instructions, regular meetings, individual conversations, building source and bridge discussions, employee attitude surveys, and representations to ensure that formal communication channels are unimpeded.
A system of advice and counselling that enhances upward communication by soliciting input from non-managerial employees to improve their work, reflecting a formal intent to encourage useful input and prevent it from being filtered out through the chain of command. Supervisor of interpersonal communication training. Proper interpersonal communication training can improve a supervisor's communication skills.
In addition to this, employee surveys and survey feedback are also a useful means of upward communication.
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I think the manufacturing industry will be the first to be affected.
No matter which industry we work in, we must continue to work hard to improve ourselves according to our actual situation, so that we will have more strength, make the work better, let ourselves continue to grow, and at the same time, we can also be better at communicating and cooperating with others, so as to unite as one, and we will complete the work better.
1.Keep your profile down when communicating.
I'm right", this attitude will only lead to the deterioration of the communication relationship and make it impossible for communication to continue. When communicating, it is best to keep a low profile as much as possible, that is, to fully respect the opinions of the other party, and to express one's own opinions and opinions appropriately and without being excessive.
Even if you think that your statement is not wrong or there is a problem with the other party's opinion, you should first listen to the other party's words, different people have different ideas, the ability to express and understand is also different, there may be the other party's expression mistakes or their own understanding is biased, you should lower your posture and listen patiently.
2. Communicate attitude and respect each other.
When communicating, the attitude of the Zhichang belt is also very important, when communicating should be modest, friendly and friendly to communicate with the other party, and when talking to respect the other party, in the process of conversation to keep leaning forward, not leaning back, and can not lean on the chair, so that the whole person will appear lazy.
3. Know how to listen when talking.
Listening is also a point to pay attention to in communication, when talking to others, we should take into account the feelings of others, but also listen to what the other party expresses, so that we can better communicate in language, otherwise it is like playing the piano to the cow, so that the communication will not achieve the effect at all, and it is easy to misunderstand.
4. Learn humor.
Humor can bring oneself closer to others, but also resolve many conflicts, when there is a misunderstanding of work communication, humor can change the awkward atmosphere, is a skill that must be mastered in the workplace.
5. Use praise more.
Only by praising others can you show your courage. Praising the merits of others will gain the respect of others, and at the same time, you will be more motivated to learn.
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