What should I do if my Samsung phone mobile data is not connected

The phone can't access the Internet with mobile data, Samsung phones are generally recommended to do the following:

1.Swipe down the top curtain of the screen to turn on mobile data. 【Tips】The SIM card needs to be activated for Internet service.

3.Try a different SIM card or a different time period to troubleshoot network issues.

4.Upgrade your phone to the latest version.

5.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.

If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection.

Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: please log in to Samsung's official website - click on the upper right corner of after-sales service - click to find Samsung Service Center - select the product you want to inquire about and the province and city where you are located to search.

If your phone cannot access the Internet with data data, it is recommended to perform the following steps:

1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.

To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card to open the data traffic Internet service.

2. Check whether the "Mobile Data" switch is turned on.

Slide your finger down on the top curtain of the screen and turn the "Mobile Data" dot green.

3. Please try to replace it with another ** card.

4. You can also try again in a different time period or network environment.

5. Back up your phone's data (**book, SMS, **, etc.) and restore your phone to factory settings.

If the fault persists, it is recommended to send the mobile phone to the nearest service center for testing and repair.

Summary. Hello dear, it may be the following reasons: 1. First of all, you can check the mobile network connection status of the mobile phone to see if it has been connected normally; 2. Check the mobile data network settings of the mobile phone to see if it is set correctly, such as APN, etc.; 3. Restart your phone to see if it can connect to the mobile data network normally; 4. You can call the customer service of the mobile operator** for help; 5. Check whether there is a virus on the mobile phone, if it exists, you can use antivirus software to remove it; 6. Check if there is a new system update on the phone, if so, you can try to update it; 7. If the above steps are invalid, you can try to restore the factory settings to see if it can solve the problem; 8. If it still can't be solved, you can go to the local designated maintenance point for help.

What to do if your Samsung phone can't move data to surf the Internet.

Hello dear, it may be the following reasons: 1. First of all, you can check the mobile network connection status of the mobile phone to see if it has been connected normally; 2. Check the mobile data network settings of the mobile phone to see if it is set correctly, such as APN, etc.; 3. Restart your phone to see if it can connect to the mobile data network normally; 4. You can call the customer service of the mobile operator** for help; 5. Check whether there is a virus on the mobile phone, if it exists, you can use antivirus software to remove it; 6. Check if there is a new system update on the phone, if so, you can try to update it; 7. If the above steps are invalid, you can try to restore the factory settings to see if it can solve the problem; 8. If it still can't be solved, you can go to the local designated maintenance point for help.

Thank you! Tried updating the software just now and it doesn't seem to solve the problem.

Hello. What to do if your Samsung phone can't move data to the Internet, it is recommended that you follow the steps below to try it:1

Under Standby Desktop - Tap Applications - Settings - More Networks - Mobile Networks - Network Operators - Search Networks - Select the network operator supported by your SIM card 2Take out the SIM and clean the SIM card metal contacts with an eraser. (Whether it is a SIM card with poor contact) 3

Try to replace a SIM card (whether the SIM card is aged or damaged)4Check whether the phone has software such as Security Guard or Calendex installed, and try to uninstall it. 5.

Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settingsIf the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing.

Dear, hello, the solution to the Samsung mobile phone cannot move data to go to the Internet is as follows: 1. Use the mobile phone data Internet function, ** card needs to open GPRS Internet service. You can contact your local network provider to open the GPRS Internet service.

2. Confirm whether the phone data is turned on, and slide down the top curtain of the screen. 3. Swipe the taskbar at the top of the screen to the left and turn [Mobile Data] to green. 4. Under the Standby page, click [Applications].

8. Select Access Point Name. 9. Click the [Menu] button at the bottom left and select [Reset to Default]. Once the settings are complete, restart your phone to surf the Internet.