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The main reasons are: on the one hand, it may be affected by external environmental factors; On the other hand, it may be due to the influence of human factors, for example, the courier is irresponsible, receives the parcel early, but does not deliver it, or receives the express after the time period of the express delivery, which will be affected.
There is also EMS express mail, there are also air and land and water, so sometimes you should also pay attention to whether the courier has selected water and land transportation in your express delivery, and the speed of air transportation is of course much faster than water and land transportation.
The express delivery business of the postal service has EMS and economic express, etc., EMS is famous for being fast, but the receipt and delivery are stricter, and many things are not sent. The economic express is the previous e-packet, because it is the whole road transport, so the speed is very, very slow.
The advantage of postal express is that there are many outlets, and many rural areas can be delivered; The conditions are more relaxed than EMS, and cosmetics and battery items can be received and sent.
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There are few people, that's right, there are very few couriers and sorters in China Post, because they are basically contract workers, and many people can't endure hardship, they are gone, and the wages are very low (compared with the four links and one sf), sorting can not be mechanized sorting (there is no place to build a factory), are some older people in a warehouse to do sorting, I once went to our county post to pick up, only one old man in the sorting why not cancel the postal logistics? Because in addition to the city, there are remote mountain villages in this country, although the postal service is slow, but it can be reached no matter how far away, although the express delivery is fast, but it will not lose money to do business, tell a story, my friend went to Xinjiang to be a soldier, and his woman sent him something, only the postal service can arrive. I hope you can understand postal logistics, he is known to the world, but he has an absolute reason for his existence, if you are in the city, don't use the postal service, but one day the real express will not go to you, when they deliver the package to your hand, please say thank you.
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Why is postal delivery so slow? It is because postal express is on the way, and it is necessary to stop at every city, get off the express, and sometimes need to stay for half a day or a day and wait for the express mail along the way. Therefore, postal express is very slow, because express transportation is relatively slow, so postal express charges are cheaper.
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Postal delivery has a wide range, many express mail, and more transit centers, so the slow delivery has been improved.
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Other express delivery does not have outlets in remote areas or township areas but the postal service has, only compared with the major express delivery points in key areas, the speed is certainly not comparable. Compared with the standard express delivery of EMS economy express and postal parcel and other express delivery, ** still has advantages.
However, the level of postal EMS service is uneven, and the delivery time is not stable enough, which is a fact, but the burden is too heavy, and internal changes cannot catch up with market changes.
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Because the remodeling has not been changed, the salary is too low and the personnel are too few.
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Because the postal service is an iron rice bowl, no one of them will fight for performance and performance, you are in a hurry anyway, people are not in a hurry, so you have to avoid the postal service when expressing. Postal delivery is too slow, garbage.
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A few days ago, the postal express, which cost 22 yuan, Jiangxi sent to Shenzhen, it took 4 days to arrive, it was really amazing, it was also express, SF Express arrived in 1 and a half days at most two days, really if the postal service is a private enterprise, it would have closed down.
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If you send it by surface mail, it is indeed slow if the two places are far apart. If you want to be fast, of course, you can add money to send the express mail.
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There are fewer people and fewer service outlets.
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Postal delivery is slow, because people can send it.
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First, there is an imbalance of power and responsibility in the system.
At present, the management mechanism and operation mechanism adopted by China Post are not very suitable for the needs of market competition, due to the integration of government and enterprise model leads to the whole enterprise in the market competition consciousness is not strong, China Post's internal staff does not have the relevant overall concept, and is not like the employees of private enterprises, willing to establish a stable cooperative relationship with customers.
Second, the sense of competition is weak.
At present, China Post is a state-owned enterprise, in such a first-class model, resulting in the lack of market competition awareness of China Post, less consideration of consumer needs in the business model, and lack of corresponding marketing concepts. Due to the restrictions of its state-owned system, China Post relies on subsidies in the process of operation, so compared with other express companies, it lacks market acumen and corresponding business skills.
Third, the brand concept is not strong.
The biggest problem of China Post in the brand is that the positioning is not accurate, and the concept of brand maintenance is not strong, which leads to the lack of overall planning and brand connotation of the entire China Post brand. In fact, there are many sub-brands of China Post, such as EMS, green cards, China Post special delivery, etc., but because the cohesion of the brand is not large, so its sub-brands are all operating separately, and it is difficult to form a strong cohesion of people's hearts, which makes it impossible for China Post to form a chain of big brands even if it has so many brands.
Fourth, the price is high.
Compared with other express companies in the current market, China Post does not have an advantage in the world, and the shipping service is high. Especially embodied in the same city delivery business, China Post has no advantage at all, which is mainly due to the fact that China Post is not an independent enterprise, and can not change freely on the **, only the right to suggest. Because it cannot be adjusted according to the market in time, it derails from the market, which is unable to attract consumers.
Fifth, lack of service awareness.
At present, the most criticized by consumers for China Post is the service attitude and service level of China Post, which has also become a resistance to the development of China Post in the entire express delivery industry. Compared with the flexible and changeable services of other private companies, China Post adopts a fixed service time throughout the day, and the procedures for express delivery are very cumbersome, resulting in great inconvenience for users in the express delivery process.
Such a problem is also related to the fact that China Post has been in the state-owned enterprise mode for a long time, and the internal employees lack a sense of competition, and at the same time, the sensitivity to the market is not high, so there is a disconnect with the market, resulting in a decline in stickiness between enterprises and customers.
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Why didn't it go out of business? It's weird! It's really slow! than other companies! It's all in the city! But we have to wait for the next day! The slowest delivery!
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Postal courier is not slow.
In people's inherent impression, postal express delivery is one of the slow delivery and poor service in the entire express delivery industry. This is not the user's bias, objectively speaking, the previous postal express reputation is indeed not very good. Many users have complained about their experience when picking up postal parcels, among them, the delay in delivery, the courier ignores the phenomenon and other phenomena are often mentioned.
In fact, in recent years, many people may also feel the changes in postal express, because the transportation network has become more developed, and now the postal transportation capacity is no less than "three links and one reach", and the problem of slow delivery has basically been solved. In contrast, in terms of delivery, because the number of delivery personnel is not as large as those private express delivery companies, the efficiency may be slightly slower.
Advantages:
Postal courier has the widest coverage. According to statistics, at present, there are more than 10,000 postal offices in the country, of which 74% are in rural areas, and more than 600,000 franchise outlets, almost as long as there are people in the place of China Post, the southernmost to Sansha City, the northernmost to Mohe, and the highest to Mount Everest more than 5,000 meters, including remote villages have postal service points.
And unlike private express delivery companies, the postal service will not be in the pursuit of efficiency in the small number of people in the place does not set up express points, the pursuit of postal express is to serve as many people as possible.
Secondly, the postal service has its own bank. Everyone understands this, and there are currently nearly 40,000 postal savings bank outlets in the country. The express itself is relatively "burning money", and the postal express is backed by the "big tree" of the savings bank, which will have a greater advantage in development.
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Not very slow. China Postal Express Logistics covers a wide area, but the speed is relatively SF.
and other couriers are slower.
Another branch of the postal group, postal express logistics EMS (now merged back to the post), is the standard SF Express business express company, its main product is postal express, I have checked the timeliness, compared to SF EMS products are indeed not slow, some places even service quality.
And even better.
In addition, the newly revised "Universal Postal Service" on March 1, 2017 has greatly increased the requirements for the whole time limit of mail. According to the new standard, letters can be received in a maximum of days, and ordinary parcels can be received in a few days. For the whole time limit of letters, the maximum time limit between cities above the provincial prefecture level and between other regions between provinces has been shortened from the current standard of 9 days and 15 days to 7 days and 8 days respectively.
Postal parcels are divided into international parcels (see International Mail) and domestic parcels. In China, there are two types of domestic parcels: ordinary parcels and insured parcels. If the sender declares the price of the contents of these two parcels, and requires the post office to receive the payment and remit it it at the time of delivery to the recipient, it is called a cash on delivery package.
A package that requires to be transported by aircraft during the whole journey or a part of the postal journey is called an air package.
All kinds of postal parcels are not allowed to contain items prohibited by postal mail, nor can they exceed the prescribed scope and mail items that are restricted from circulation or delivery according to national laws and regulations. The weight and dimensions of each package cannot exceed the specified limits.
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