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The flight attendant interview is difficult for the first test, and the little flight attendant next door shares her interview skills to help you pass the first test easily.
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For example, 1Posture.
Basic requirements: Lady, raise your head, raise your chest, tuck your abdomen, swing your hands naturally, walk lightly, do not drag mud and water, and your body has a feeling of pulling up. Men, steady pace, natural swing arms, full of confidence.
Chest and abdomen straight, neck straight, eyes ahead, body naturally straight, arms swing naturally, feet inside in the same straight line, do not sway left and right, steps should not be too heavy, too large, too fast (except for special circumstances), female passenger personnel in the passenger patrol, hands can be naturally held, raised to the waist. Walk politely, take the initiative to stop when walking opposite to passengers, stretch out your hand to give way, and do not rush with passengers. When the passenger passengers leave the station collectively, they should walk in a line, with women in front and men behind, and the conductor or passenger attendant walking synchronously in the middle and rear of the left side of the queue.
When carrying bags and walking, carrying (carrying) bags or pulling boxes, the queue should be neat, the pace should be uniform, and the boxes (bags) should be on the same side.
2.Gesture. It is a necessary aid to conversation, the amplitude and frequency should not be too large, and when indicating the direction or person, the palm of the hand should be used, and the fingers must not be used. When signaling others to come, use the palm of the hand, palm down, not palm up.
3.Pick up items.
When picking up items in a lower position, you must not bend over and must squat. When squatting, one leg in front and one leg behind, legs together, the hand on the high side of the leg is lightly supported on the knee, the hand on the lower side of the leg is used to pick up items, the back is kept as natural as possible, squat lightly walked, and squat straight.
4.Take a bow. When bowing, you should smile, put your feet together, your toes slightly apart, hold your hands with your fingers together, hold them cross, and place your right hand on top of your left hand, naturally vertically in a straight line, and when your upper body is raised, it should be slightly slower than when you bend downward; The gaze moves with the movement of the body, and the order of sight is: the traveler's eyes are one foot and one eye.
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A compilation of frequently asked questions about flight attendant interviews.
When interviewing flight attendants, many candidates are very nervous, worried that the examiner will not be able to answer the questions asked, or that the false beams will not be satisfactory. Here are some frequently asked questions by examiners during interviews, hoping that you will be prepared to help you become a flight attendant more smoothly:
1. Please introduce yourself.
2. Why do you want to be a flight attendant?
3. What do your parents think of you as a flight attendant?
4. When did you first want to become a flight attendant?
5. How much do you want to get a monthly salary?
6. If you were hired, how long would you work with us?
7. What would you do if a passenger proposed to travel together?
8. Could you please tell us the reason why the credits reached above the average score?
9. How long do you plan to work here?
10. What do you think about overtime work outside of working hours?
11. Please tell us about my career view?
12. What do you think of your English skills?
13. Do you have qualifications and special skills?
14. What do you think of your personality?
15. What are your strengths and weaknesses?
16. What do you think is competitive in your abilities?
17. Tell me about the cocktail you know.
kinds. 18. Please tell us about the domestic and foreign airlines you know.
19. If you fail today's interview, will you give up?
20. What should you do if your child disturbs a passenger?
21. What are your hobbies?
22. You have a sense of "service."
How to understand? 23. What are your strengths?
24. What do you do if a passenger gets motion sick?
25. The time for the plane to take off has arrived, but due to the air traffic, the plane cannot take off, the temperature in the cabin is already very high, and some passengers are very noisy, how do you serve such passengers?
26. During the flight, passengers find a popular movie star, and many passengers are vying for autographs from the star, what will you do at this time?
27. What will you do if you meet a colleague who is not good at communication, and she is very Yukai and does not cooperate with you?
28. My friend borrowed 500 yuan from you, and you need money now, what will you do?
29. If a person is not beautiful at the age of 20, not rich at the age of 30, unhealthy at the age of 40, and not wise at the age of 50, then her life is a failure.
What do you think of this statement?
30. Your purser himself has a prejudice against you.
And there has been no problem with your service, the problem is with the purser, everyone has an opinion about her. And when you are serving passengers, she is responsible for you in public, but you are wronged. What should you do when a passenger speaks for you and acts as a purser?
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