My Fortune Pass was inexplicably frozen

There are three types of Tenpay account freezing:

1. Due to the system detecting that there is a security risk in your account, in order to ensure the safety of the funds in the account, it is temporarily frozen. According to your account login, transactions, etc., the system will temporarily clear the fiber and freeze the funds in your account if it detects that it is not your own operation!

2. Complaints from others cause your account to be frozen. If it is a misunderstanding, it is recommended that you take the initiative to contact the other party, and the two parties will negotiate to deal with it, and the other party will withdraw the complaint against you and apply for unfreezing for you. 3. Call Tenpay**0755-86013860-7 to freeze by voice or apply for freezing through "** question".

Appeal unsold.

Freezing is generally due to illegal operations or frequent operations that are dangerous by default by the system, so you can freeze them, and you can go to the Help Center to submit a problem to unfreeze.

No, it can only be taken out smoothly after thawing.

There are only three situations when a Tenpay account is frozen:

1. The user requests to freeze. Maybe you don't want to use it, and some Tenpay account users ask to freeze it.

2. The operation rule is frozen. A--The password was frozen after an error and was thawed after three hours. b--Violation of Tenpay transactions, the rules of use are frozen, and proof is required to be submitted.

3. Your Tenpay has entered from another place. Once Tenpay finds that there is an abnormal entry from another place, it will automatically freeze it in order to protect the user's safety.

If the number of input errors exceeds the limit, the card will be frozen

Some bank locks are automatically lifted at the time, usually the next day or 24 hours;

Some bank locks cannot be automatically lifted, and cardholders are required to bring their ID cards and bank cards to handle the unlocking.

If you report the loss of your bank card or your bank card password, your password will be frozen

It can be unfrozen when the loss report fails;

The card can be unfrozen by replacing the card or resetting the password;

Cancel the loss report to unfreeze.

Frozen by the court due to judicial necessity:

pay the fines as required;

When the court completes the relevant matters, it can be unfrozen when it does not need to be frozen;

The general freeze period is six months, and the court may request an additional one year or a permanent freeze.

You can log in to the page to submit a question, select "Product Type" and "Problem Type" according to the prompts on the page, fill in the "Problem Title", and click "Submit". Click "Submit" and click "Continue to Ask" below. Fill in the problem details, and upload the **type of information you need to submit in the "Page Screenshot"; After you submit a question, customer service will get back to you within one business day. If you don't know the specific steps to appeal, you can ask me.

Is the wrong payment password frozen for 3 hours? Or is it permanently frozen? 1 In the first case, you can think carefully about the password you have set in the past and try again in three hours.

There are 6 chances per day. If it's wrong, it won't work, and the next day. If you are unable to enter the correct password, you can reset the relevant information of Tenpay with the ID card information at the time of registration.

2. Permanent freezing is a violation of Tenpay's illegal provisions. Money laundering, improper credit card swiping, illegal transactions, etc. It cannot be unblocked.

The account is illegal, your security level is low, and it is frozen to ensure security.

Select "Submit Question" and go in.

Select "Tenpay", select "Account Usage Problem" in the question type, and explain the freezing of your Tenpay account.

Submit relevant information.

3) After submitting the question, wait for the customer service to reply to you within 24 hours.

Thank you and have a great day.

Your Hongtongling good Tenpay freezes the big wheel signs because your Tenpay security level is too low. You have to go to the customer service center to ask questions, and the customer service will deal with it for you.

If the password is incorrect three times in a row, the account will be frozen for 3 hours.