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With the shopping receipt with the expired goods directly to the logistics department (customer service department or complaint department) to deal with, if it is a large supermarket, it will generally be returned, if it is a small supermarket does not admit to the industrial and commercial bureau **.
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If you sue the Consumer Association, the supermarket will not only have to pay ten times the price.
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Legal analysis: It is possible to apply to the producer or operator for compensation, and if it is the responsibility of the operator, the producer has the right to recover from the operator after compensation. The producer or operator may be required to pay compensation of ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
Legal basis: Article 148 of the Food Safety Law of the People's Republic of China If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
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1. How to compensate for buying expired food in the supermarket.
1. There is the following compensation for buying expired food in the supermarket:
1) You can take the shopping voucher to compensate the seller or producer;
2) pay the consumer compensation of ten times the price or three times the loss;
3) Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
2. Legal basis: Article 3 of the Food Safety Law of the People's Republic of China.
The food safety work implements prevention first, risk management, whole-process control, and social co-governance, and establishes a scientific and strict supervision and management system.
Article 85.
Food inspections are carried out independently by inspectors appointed by the food inspection agency.
The inspector shall inspect the food in accordance with the provisions of relevant laws and regulations, and in accordance with food safety standards and inspection specifications, respect science, abide by professional ethics, ensure that the inspection data and conclusions issued are objective and fair, and shall not issue false inspection reports.
2. What should I do if I buy expired food in the supermarket?
There are the following ways to buy expired food in the supermarket:
1. You can directly negotiate with the merchant to solve the problem;
2. You can also seek help from the Consumer Rights Association;
3. The supermarket complaint can be reported to the industrial and commercial or food and drug supervision department;
4. Go to court to sue the supermarket. According to the actual situation, keep the relevant evidence, complain and report the supermarket, and sue the supermarket in court.
It's just that I've met a lot of people boarding the plane with a lot of things at the airport, because the airport flight attendants are overweight and don't let them in, which feels quite strange.
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