What etiquette requirements should be paid attention to in the work of tourism reception

1.The origin and development of etiquette: the Western Zhou Dynasty comparatively improved the three works of "Zhou Rites", "Rites" and "Rites"; Han Dynasty - Three Platforms and Five Constants; Song Dynasty - three from four virtues.

2.Characteristics of etiquette: The epochal nature of the connotation of etiquette. The international nature of the liturgical connotation and form. The national and national character of the liturgical form. The historical heritage of the liturgy.

3.Differences in Eastern and Western Etiquette: Differences in meeting language.

Differences in questioning. Differences in the language of the rites. Differences in banquet language.

Differences in farewell language. Acknowledgments of discrepancies. The difference between praise and its reaction language.

Differences in the use of numbers. Differences in the symbolism of flora and fauna. Differences in the symbolism of colors.

4.The attitude of Europe and the United States towards gifts: the joy brought by the gift that both parties like to share. When Westerners give gifts, the recipient often opens the package in front of the giver and praises them, inviting the giver to enjoy or appreciate the gift.

5.Grooming: refers to the appearance of an individual, which consists of the hairstyle and face and all the skin that is not covered by clothing and is exposed.

6.Manners: refers to a person's posture and demeanor in action. Posture usually refers to the way the body stands, sits, walks, various gestures, facial expressions, etc. It can be summarized into four aspects: posture, expression, gesture and manners.

7.What are the requirements for a good standing posture: raise your head and chest, keep your center of gravity between your legs, bring your knees together, tuck your abdomen and buttocks, and feel that your body is up; Flat shoulders, eyes level, straight, head; Lower your arms and lower your hands.

Men stand with their feet shoulder-width apart. In addition, both men and women, when standing, beware of staggering and tilting the body, the center of gravity is unstable, and it is not allowed to lean against the wall and shake at will; It is also not easy to have hands on the waist, arms on the chest or some other faux pas.

8.What are the requirements for good walking posture: Good sitting posture should be regulated from the moment you are seated:

Seating is gentle and gentle. After seating, the upper body is naturally upright, and the back is about a fist away from the back of the chair; Men should spread their legs shoulder-width apart, step on the ground with their feet flat, and place their hands on top of their left and right legs. A woman must sit with her legs together and recliningly behind her, and place her hands lightly on the top of her legs. In addition, sit on your side with your upper body upright, your hips to one side, your legs together or your feet behind your back, but the soles of your feet should not be raised for public display.

9.Sign language: Gestures are formed through gestures, palms, and wrist movements.

The use of work gestures strives to be few and accurate, the range of movements is moderate, elegant and natural, and in line with the performance customs. Too many gestures, too much amplitude, stiffness, rigidity, or contradictions to the cognitive background of the person you're dealing with can't have a positive effect. Facial Expressions:

Communal areas, social areas, intimate areas.

10.Reasonable spatial distance: Common communication distances are:

Intimacy Zone. Being only an arm's length away from the other party is suitable for more sensitive communication. Only closer people are allowed to enter the area, and if strangers enter, people usually feel uncomfortable and try to distance themselves.

Social area. Extends up to 12 feet away for general business and social interactions. Common areas.

As far as 12 feet away, it's a place where people can't control it, and it's a place where they can ignore it.

Summary. In the process of reception, the tourism reception staff should pay attention to the route that guides the tourists to walk and treat the tourists politely and courteously.

In the process of hospitality by tourism reception staff, what etiquette norms should be paid attention to when walking.

In the process of reception, the tourism reception staff should pay attention to the route that guides the tourists to walk and treat the tourists politely and courteously.

Dear, for the reception staff to come to Hui Shuxian said, tourists are the emperor of the upper wheel, so tourists should be treated with a wholehearted attitude. Correct guidance, patient explanation, correct. This is the responsibility of the reception staff.

The content of tourism service etiquette Tourism services include a wide range of aspects. Specifically, it includes the following aspects: 1. Provide tickets for tourists and inform tourists how to use them.

2. Let tourists quickly and effectively find the places they want to go and the attractions they want to see in the scenic area. 3. Inform tourists that it is safe and dangerous places. Guarantee the personal safety of tourists.

4. Explain the culture of the scenic spot to tourists. Let tourists feel the charm of the scenic spot. 5. Meet the needs of tourists in terms of food and rest in the scenic spot.

6. Tourists' demand for photography and souvenirs. 7. When tourists encounter special circumstances, they can get help from service personnel in time. In the tourism service work, tourism practitioners should pay attention to their own appearance, but also to know the daily etiquette - because tourism is also a kind of communication; At the same time, we should also pay attention to the etiquette in the reception of tourists.

Summary. Kiss <>

Thank you very much for your patience, I am honored to answer for you, for your inquiry: banquet etiquette precautions are as follows: should wait for the elderly to sit down before sitting; If there is a lady at the table, she should wait for the lady to sit down before taking a seat, and if the lady is seated next door, she should be greeted; After the meal, the other guests can only leave the table after the male and female hosts have left the table; Sit in a straight posture and keep an appropriate distance from the dining table; When dining in a restaurant, the waiter should be seated at the table; When leaving the seat, help the elderly or woman in the next seat to drag the seat.

What banquet etiquette should travel service personnel pay attention to.

Kiss <>

Thank you very much for your patience, I am honored to answer the Bank of China for you, and for you to inquire: The precautions for banquet etiquette are as follows: After the elderly are seated, they can be seated; If there is a lady at the table, she should wait for the lady to sit down before taking a seat, and if the seat of the female figure is next to her, she should greet the lady; After the meal, the other guests can only leave the table after the male and female hosts have left the table; Sit in a straight posture and keep an appropriate distance from the dining table; When dining in a restaurant, the waiter should be seated at the table; When leaving the seat, help the elderly or woman in the next seat to drag the seat.

Kiss <>

Banquet etiquette refers to a business activity in which the main body of the banquet is invited to achieve the purpose of a certain business exchange, through the form of a banquet on a specific occasion, so as to publicize and establish a good image of itself. In business interactions and real life, business people must be familiar with banquet etiquette and strengthen etiquette cultivation to promote the success of transactions. The principle of banquet disturbance is in accordance with the practice of international business etiquette, and the etiquette of business banquets is generally followed"5m"Principles:

1.Meeting: Determine the object of the banquet according to the purpose of the banquet, the number of people to be invited, etc., and determine the time of the banquet by soliciting the opinions of the guests of honor. 2.

Money: When feasting, we should not only be warm to the guests, but also slow down the wilderness according to our strength, and oppose extravagance and waste; It is necessary not only to highlight the grade, but also to avoid eating and drinking. 3.The location of the medium banquet can be determined according to the purpose of the banquet, the identity and importance of the guests, and usually a hotel or guesthouse with an elegant environment, convenient health and excellent service should be selected.

4.Menu (menu) When arranging the menu, it is necessary to understand the personal taboos and national taboos of the guests; It is necessary to take into account the tastes of the guests, but also to reflect the characteristics and culture, and at the same time consider the cost.