Is the pre exam tour guide training practical? Is an internship at an attraction mandatory? 20

The practice of tour guides plays an indispensable role in tourism reception, and its importance is mainly manifested in two aspects.

1. The tour guide service is the most important service among the various tourism services.

Food, accommodation, transportation, travel, shopping, entertainment constitute the six elements of tourism activities, among which the most important and the most desirable for tourists is "travel", and the director of the tour is the tour guide. The language services provided by the tour guides communicate with different cultures and promote exchanges between different ethnic groups, thereby enhancing the understanding and friendship between various ethnic groups. The tour guide service provided by the tour guide helps tourists increase their knowledge and enjoy beauty; The life services provided by the tour guide can make tourists happily devote themselves to the sightseeing activities, to seek novelty, to seek differences, and to seek pleasure. In conclusion, the service of tour guides plays an extremely important role in the realization of the main purpose of tourism, thus proving that the service of tour guides is the most important service in tourism services.

Second, the tour guide service is the most sensitive indicator of the quality of tourism services.

When the tour group visits China, the tour guide accompanies them all the time, communicates language and culture for them, guides them and provides them with life services, protects their legitimate rights and interests, and protects the safety of their lives and property. In modern tourism activities, tour guides have become the focus and axis of the operation of the entire tourism service, and the tour guide service has become a key link in the tourism service. This is because the services provided by other tourism reception departments are often one-off for a tour group, and the tour guide gets along with the tour group day and night; The poor quality of a service can be remedied by other high-quality services, especially high-quality guided tours, while the poor quality of the services of the tour guides cannot be remedied.

We can imagine that if the tourist is accompanied by an incompetent tour guide, a nuisance, the tour will definitely not be successful, and the tourist will definitely not be satisfied. Therefore, it can be said that the success or failure of a tourism activity generally depends on the service quality of the tour guide, that is, the quality of the tour guide service is directly reflected in the quality of the tourism service, and even related to the reputation of a country's (regional) tourism industry.

High school, secondary vocational school or above, physical health major, must meet the needs of tour guides, understand the basic knowledge and language skills of citizens of the People's Republic of China, and can participate in the qualification examination of tour guides; Tourism administrative departments or tourism administrative departments, shall entrust provinces, autonomous regions and municipalities directly under the Central Government tourism administrative departments to issue tour guide certificates. Basic written test knowledge: tour guides, tour guide practice, policies and regulations, and three materials.

Tour guide knowledge points and national part and local (provincial) exams. Interviews: Field exercises, i.e. explanations of local commentary and knowledge of questions from the guided tours.

As long as you pass the tour guide certificate, you will need to attend the local tourist board (usually municipal) to train you to pass the formal law (IC card). Once you have an IC card, you have to go through the group designated by the travel agency.

Since 2016, the national and temporary examinations for the qualification examination for tour guides have been held in November every year, and have been conducted in a unified manner by the National Tourism Administration. Written test and interview. Written tests were conducted in most provinces, and the results were submitted on the spot.

Interviews with local organizations. Written test and interview results as defined by cut-off scores.

The pass rate of about 30% in the scoring criteria is as follows. It is divided into written test and interview, the interview pass rate is 75%, and the written test score of the candidate who passes the interview is assessed by personnel before 30%, which is calculated as * =. So the written test is very heavy, a normal interview.

According to the current development of China's tourism industry and the object of tour guide services, the basic responsibilities of tour guides can be summarized into the following five points:

1) According to the contract or agreement signed between the travel agency and the tourist, arrange and organize the visit and tour of the tourist in accordance with the reception plan.

2) Responsible for guiding and explaining to tourists, and introducing Chinese (local) cultural and tourism resources.

3) Cooperate with the rental and supervise the relevant units to arrange transportation, accommodation and other transportation for tourists, and protect the personal and property safety of tourists.

4) Patiently answer tourists' inquiries and assist in dealing with problems encountered during the trip.

5) Reflect the opinions and requirements of tourists, and assist in arranging meetings and talks with tourists.

1. Implement the tourism reception plan.

According to the travel contract or agreement, the implementation of the reception plan of the tour company, and the supervision of the implementation of the plan and the quality of reception services of the reception travel agencies in various places.

2. Organize and coordinate work.

Coordinate the cooperative relationship between the members of the tour guide service collective, supervise and assist the local reception travel agencies to arrange and implement various tourism activities, and take care of the travel life of tourists according to the pattern.

3. Liaison work.

Responsible for the liaison between the group and the reception agencies in various places during the travel process, and do a good job in the connection between the various stations of the trip.

4. Maintain safety and deal with problems.

Maintain the personal and property safety of tourists in the process of travel, and deal with emergencies.

Summary. The favorable conditions for kissing tour guides are; 1. Support: such as tourism development, tourism promotion, tourism investment, etc., to help tour guides develop their business, 2. Technical support:

Tour guides can use computers, the Internet and mobile communication technology to make tourism services more convenient and efficient, 3, marketing support: ** can provide some marketing support, such as publicity activities, discounts, etc., to improve the visibility of tour guides <>

The favorable conditions for kissing tour guides are; 1. **Support: For example, tourism Kaizhou Qingso, tourism promotion, tourism investment, etc., to help tour guides develop their business, 2. Technical support: tour guides can use computers, the Internet and mobile communication technology to make tourism services more convenient and efficient, 3. Marketing support:

**Marketing support can be provided, such as promotional activities, discounts, etc., to increase the visibility of the tour guide <>

What mental health does a tour guide need to have?

What psychological conditions do tour guides need to have?

Kiss The mental health that a tour guide needs to have has 1Self-confidence: Tour guides need to have enough self-confidence to be able to confidently introduce visitors to attractions, showcase culture, and be able to solve tourists' problems.

2.Endurance: The tour guide needs to have enough patience and be able to patiently deal with the various requests of tourists, as well as the dissatisfaction of the mountain with tourists.

3.Sense of responsibility: Tour guides need to have a sense of responsibility, have the ability to satisfy tourists, and be able to provide valuable services to tourists.

4.Communication skills: Tour guides need to have good communication skills, both with tourists and with other attraction staff.

5.QS: Tour guides need to have a good QS in the grind, be able to understand the needs of tourists, and be able to provide effective help <> according to the actual situation

Kiss The mental state that the tour guide needs to have, including the conditions; 1. Sense of responsibility: The tour guide should be able to take responsibility, be responsible for the safety of tourists, and bring the traveling sail group to the designated destination. 2. Enthusiasm:

Tour guides should be able to receive tourists warmly, make tourists feel warm, and make tourists feel happy during the trip. 3. Patience: The tour guide should be patient, able to patiently solve the problems of tourists, and patiently solve the problems of tourists.

4. Service awareness: tour guides should have a good sense of service, be able to put the needs of tourists in the first place, and provide high-quality services for tourists. 5. Organizational skills:

Disadvantages: Tour guides should have good organizational skills and be able to organize the trip itinerary effectively, so that tourists can experience the perfect travel experience <> during the trip

According to the Regulations on the Administration of Tour Guides, a tour guide certificate must be obtained to engage in tour guide activities within the territory of the People's Republic of China. Requirements for obtaining a tourist guide pass:

1. It is necessary to have a senior high school, secondary professional school or above, and be in good health.

2. Citizens of the People's Republic of China who have the basic knowledge and language skills to meet the needs of tour guides can participate in the qualification examination for tour guides; After passing the examination, the tourism administrative department or the tourism administrative department entrusted by the provincial, autonomous region, municipality directly under the Central Government people's tourism administrative department issued a tour guide qualification certificate.

Hello, I am a tour guide by profession. It's been 6 years now.