If you take an express delivery in the township and are asked to charge an additional two yuan couri

Taking express delivery in the township is required to charge an additional two yuan courier fee, which is originally a violation, because the courier point has no right to charge the courier feeUnless it is said that our express delivery is overtime in the warehouse of the express, in this case a certain delay fee will be charged, whether it is a supermarket or a special express point, he is not qualified to charge your fee. <>

You have two channels to choose from, the first is to complain about them on the logistics software in your mobile phone or log on to the company's official website, complaining about this express station is not a complaint about the courier, because this has nothing to do with the courier, he sent the goods to this express station, and his task is over, so don't complain wrong, complain about this express station,A complaint fined them 500, don't ask me how I know, because basically every express station is like this, the penalty is less may be more than 300. <>

There is another channel is to log in to the official website of express logistics to search on the Internet, you can find this magical channel, this magical channel is more effective than you to complain, because this is directly connected to their head office, this small express station of course has no way to confront their head office, directly complain about this express brand, of course, this process will be very cumbersome, you have to come up with effective evidence,You can't just say in a few words, he charged me two yuan for the courier fee, I want to complain to him, this will not be successful, you have to have valid evidence to prove that he did it, and violated the law. <>

The main income of the express station is not to pick up the express delivery to send the express, because he does not charge from us, he makes money and his delivery of the express has something to do with it, the express company gives him the ** may be two yuan to three dollars a kilogram, and then to us this is basically 8 yuan or 10 yuan, a person may not be nothing,But more is a big income, and their budget also has a certain basic income, not only this channel.

If you want to make a valid complaint, the best way is to go to the relevant express department, and then find the relevant leader to explain such a thing clearly and clearly, so that it can be effective.

If you want to make a valid complaint, the best thing to do is to go to the relevant courier company to complain and explain some relevant things clearly.

He may not have signed a contract with the courier you used, in order to make money to go to the courier point to help you get it, you can complain, he will return your courier back at most, and he will not help you get it in the future, you must first find out if it is your corresponding courier point.

In this case, we must complain to the relevant departments at a higher level and explain this process clearly. Waiting a few days will pay off.

Only in this way will the express delivery not go out of business, and the end outlets will not charge the express company immediately go out of business! Needless to say.

You can make a complaint**, or go to the person above and charge indiscriminately.

I think you should complain to the customer service of the courier company, so that it is more effective.

Our high dam in Shanyang County fills 3 yuan, which is too dark.

If you want to make a complaint, you can directly make a complaint on the official website of the express, so you can do it.

Township courier charges can be complained to the courier company.

Friends who live in the township will encounter the situation of buying an item online and not delivering it after the express delivery arrives, and charging a few yuan for picking up the item by themselves, in fact, this kind of charge is illegal.

We can choose the following ways:

1. When we receive the parcel by the express delivery to pick up the fee, we can call the express company to complain.

Generally, the outlet will communicate with the person concerned soon, but this is not the purpose of this time, we ask him not to collect this money in the future, and if he does not agree, he will continue to complain.

Second, the express delivery is under the management of the State Post Administration, we can complain to the General Post Office of China, and it takes 7 working days to complain to the General Post Office before you can file a complaint.

Legal basis: Article 4 of the Postal Law, the postal administration is responsible for the supervision and management of the universal postal services and the postal market throughout the country.

Provinces, autonomous regions and municipalities directly under the Central Government postal administration is responsible for the administrative region of the postal universal service and postal market supervision and management.

In accordance with the provisions of the establishment of the provincial postal administration is responsible for the jurisdiction of the universal postal services and the implementation of the postal market supervision and management.

Postal administrations and provinces, autonomous regions, municipalities directly under the Central Government postal administration and the provincial postal administration (hereinafter referred to as the postal administration) of the postal market supervision and management, should follow the principle of openness, fairness, justice and encourage competition, promote development.

Legal analysisNot legal, from the perspective of laws and regulations, the pickup fee is definitely unreasonable. But this situation should still be assessed according to the actual market situation, if the administrative means are used to forcibly cancel the charges, then these township express collection points will lose the economic motivation to exist, and the final result is that the recipient in the township may not receive the express, or can only go to the county level or even the city level of the outlets to pick up. It's even less cost-effective.

Legal basisInterim Regulations on Express Delivery

Article 25 The courier company shall deliver the express delivery to the agreed address and the recipient without the permission of the recipient, it is a violation of the rules to put the express delivery at the collection point without authorization, and the recipient shall not be charged a fee, if the recipient encounters this situation, the fastest way to deal with it is to directly refuse to receive the express.

Article 28 Enterprises operating express delivery business have the obligation to deal with user complaints within 7 days, if the problem has not been properly dealt with, the recipient can also appeal through the mailbox of the director of the national postal complaint system, as well as by calling 12305** and other platforms.

The handling fee charged by township express delivery is an unreasonable charge. The so-called distance from the county-level franchisee to the town's outlets has already been paid by the shipper when the parcel is shipped. Therefore, these town express delivery points separately charge the "fare" from the county to the town, which is a duplicate charge.

At present, the phenomenon of charging 2 yuan "handling fee" at the township ** point is unreasonable, I hope it will help you, I wish you a smooth work, good health, all the best, and all your wishes come true!

Legal analysis: express companies have post offices at all levels of management, township express delivery fees are indiscriminately charged, you can complain to the post office, you can also report to the price department.

Legal basis: Measures for the Handling of Consumer Complaints in the Postal Industry

Article 6 The postal industry is dedicated to consumer complaints** for "12305" (provincial capital code-12305). Consumers can appeal through ** or log in to the State Post Bureau and the postal administrations of provinces, autonomous regions and municipalities directly under the Central Government**, or they can appeal in the form of WeChat, letter or fax. The method for consumers to lodge complaints with the municipal (local) postal administration shall be determined by the postal administrations of all provinces, autonomous regions and municipalities directly under the Central Government according to the actual situation.

Article 14 After receiving the complaint transferred by the Postal Consumer Complaint Center, the respondent enterprise shall properly handle it in accordance with the following circumstances; (1) Where it is confirmed that the enterprise bears responsibility, the consumer shall be compensated for losses or apologized to the consumer in accordance with law; (2) If the enterprise shall compensate the sender for compensation in handling the recipient's complaint, the enterprise shall be responsible for contacting the sender to settle the claim in accordance with the regulations; (3) For appeals that confirm that the enterprise is not responsible, the reasons for the enterprise's lack of responsibility shall be communicated and explained to the complainant; (4) The division of responsibilities within and between enterprises is to be handled by the enterprises themselves, and must not pass the buck to each other, and must not affect the resolution of consumer demands.

Summary. Dear, hello, it is not legal, from the perspective of laws and regulations, the pickup fee is definitely unreasonable. But this situation should still be assessed according to the actual market situation, if the administrative means are used to forcibly cancel the charges, then these township express collection points will lose the economic motivation to exist, and the final result is that the recipient in the township may not receive the express, or can only go to the county level or even the city level of the outlets to pick up.

It's even less cost-effective.

Dear, Hello Bianxiang, it is not legal, from the perspective of laws and regulations, the pick-up fee is definitely unreasonable. But this situation should still be assessed according to the actual market situation, if the administrative means to return to the stove stool to forcibly cancel the charge, then these township express collection points will lose the economic motivation to exist, the final result is that the recipient in the township may not receive the express, or can only go to the county level or even the city level of the outlets to pick up. It's even less cost-effective.

We are here in the township where the express collection point, each express to charge two yuan.

Article 25 of the Interim Regulations on Express Delivery, the express company shall deliver the express delivery to the agreed address and the recipient without the permission of the recipient's sensitive hand, the express delivery is not allowed to be released at the collection point, which is an illegal operation, and the recipient shall not be charged a fee, if the recipient encounters this situation, the fastest way to deal with it is to directly refuse to receive the express.

Charging is not legal.

So how do you report it?

Just report it directly to the township police station.

This is illegal.

But he brought it from the county to charge us.

Is this collection point legitimate, or is it private?

Private. In this case, the charge is reasonable, and people have helped to send it over, and the legal collection point cannot be charged.

If it is private, it means that they help pick up the courier, which is a courier service, and the charge is reasonable.

Legal analysis: Call 12315 to file a complaint. The behavior of consumers who are required to pay the "pick-up fee" or "delivery fee" when picking up the parcel at the township outlets is a secondary consumption, which violates the consumer's right to know, the right to choose to buy and the right to fair trade, which is an obvious illegal act.