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Please press and hold the power button for more than ten seconds to force restart to try, if it still doesn't work, it is recommended to double clear the phone, double clear will lose data, press the power button + volume up button at the same time in the shutdown state to enter the recovery mode to clear all data to solve, select wipe data factory reset, and so on after the interface jumps into click yes, after completing the return to the original interface, press reboot system now immediately restart the phone, It may be a little slow to boot up for the first time, please be patient. If it still doesn't work, it is recommended to go to the after-sales service, the address of the after-sales service center and ** can enter the home page of the vivo official website - service - outlet inquiry - inquiry.
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Dear users, the black screen of the mobile phone is one of the faults that are often encountered in mobile phone maintenance, usually the black screen can be divided into two types: one is the black screen in use, and the other is the standby black screen.
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If the phone turns on but the screen doesn't show up, the screen doesn't show up.
Please lift your phone up to a bright place in a bright spot. Make the eye less than 30 degrees angle with the mobile phone screen, observe the mobile phone screen, whether you can vaguely see the content displayed on the mobile phone screen;
If you can see that the backlight driver module on your phone's motherboard is faulty, you need to replace the display backlight boost module on the motherboard;
If you can't see anything, it's most likely that the display LCD is damaged and the screen assembly may need to be replaced.
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If your Samsung phone shows a black screen, there are many reasons, system problems, software conflicts. If the screen is damaged, it will turn into a black screen, so it is recommended to try the following:
One. If it's a black screen all the time:
Press and hold the power button for more than 10 seconds to try to power on and off again. If the fault persists, it is recommended to send the phone to the nearest Samsung service center for testing.
Two. If it is sometimes a black screen:
1.It is recommended to uninstall the third-party plug-in program that operated before the black screen.
2.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will inspect the machine and deal with it"
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The black screen of the mobile phone may be that the chip motherboard in the mobile phone is broken, if the charging still does not respond, go to the repair after-sales service, take a look at it, and repair it.
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The phone press and hold the volume + and power on keys at the same time to enter recovery mode until the boot screen appears, select factory reset.
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Finally, the test battery can no longer be used, which is a pity.
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Please send it to vivo after-sales service for consultation and testing.
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You can go to the mobile phone store to repair it, and it is estimated that there is a problem with the motherboard.
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Scenario 1: The screen does not turn on when the device is turned on, and the device does not vibrate or react.
Check whether the battery is sufficient, charge the device for more than half an hour, and try to turn it on again; If there is no response after 30 minutes of charging, please bring your mobile phone to the service center for processing.
If the device gets stuck, dropped, or liquid ingress, please take the device to a service center for further service.
Scenario 2: When the power button is pressed to turn on or force restart (press and hold the power button and volume down button at the same time for more than 10 seconds), the device vibrates and the screen does not display.
If the device vibrates but the screen is still black, it is more likely that the screen is faulty, please bring the device to the service center for further maintenance.
Scenario 3: When the computer is turned on, the screen is displayed and cannot enter the desktop.
Force restart the device to try to resume use, operation method: Press and hold the power button and the volume down button at the same time for more than 10 seconds (NEX 3, NEX 3s press and hold the top circle button for more than 10 seconds).
Try to repair the system through the "System Repair Mode".
Operation: When the device is powered off or restarted, press and hold the Power button and Volume Up button 3 at the same time for 10 seconds before the screen turns on, until the screen displays the word fastboot and then release the button.
Press the volume down button to move the cursor to "Enter Recovery", press the power button to confirm the entry, until the screen displays the word recovery, and the device has entered recovery mode.
In the recovery mode interface, select "Install System Software", and then select "Update the latest version online", and repair the system according to the prompts.
If the above methods do not solve the problem, it is recommended to go to a nearby service center.
Get help.
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There may be several reasons why the vivo phone has a black screen and does not light up when charging: 1. The power is insufficient, and it has not been charged enough; 2. The mobile phone is stuck or frozen; 3. There is a problem with the battery; 4. The system version is too low.
How to solve the problem that the vivo phone has a black screen and the charging is not bright
nbsp;If the vivo phone is completely out of power, it will automatically enter the sleep state, at this time, no matter how you press the screen, it will not light up, if you can't determine whether the phone has power, you can connect the charger first, wait for a while, and then see if the screen is on to show the charging status.
nbsp;If your phone is stuck or frozen, you can try restarting your phone and press and hold the lock screen key and the volume minus button at the same time to restart your phone. In addition, if the system version is too low, it will also lead to the problem of black screen of death, so you can go to a repair shop to find a professional to help upgrade the system.
If the screen has been black and cannot be restarted, and the connected charger has not been on the screen to display the charging status, it is very likely that there is a problem with the battery.
Operating environment
Brand model: vivo X60
System version: originos
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The black screen of vivo mobile phone does not turn on, and the charging does not respondSolution:
The phone cannot be turned on when the battery is too discharged.
Over-discharging of the phone battery can cause the phone battery to freeze dead. It takes half an hour to an hour to activate. If this is the case with your phone. Let's honestly charge for half an hour.
Because the phone entered recovery mode by mistake, the phone could not be restarted or exited.
Please click Enter a description.
Please click Enter a description.
If it is caused by misoperation to enter recovery mode, you can try to press and hold the power button for ten seconds to restart the phone. If the problem still exists, it may be that the volume key circuit is abnormal, and it is recommended to bring the purchase invoice and warranty card to the customer service center for testing and processing.
The boot card cannot be turned on on the interface.
If the smartphone is stuck in the boot animation interface during use, it is recommended to try to press and hold the power button for 12 seconds to force it to shut down, and then restart the phone; If your problem cannot be solved, please bring the purchase invoice, warranty card and mobile phone to the nearest customer service center for testing and processing.
If the phone can be turned on normally after restarting, it is recommended to optimize the phone as follows:
1.Uninstall recently installed software to rule out software and system incompatibility;
2.If the system is unstable due to system abnormality or root, flash the system as soon as possible to repair it;
3.If the battery is weakened, it is recommended not to completely deplete the battery, and charge it in time if it is less than 20%.
4.The mobile phone is powered on and prompts "Enter RF test".
Generally, if the mobile phone prompts to enter the RF test mode, it is most likely that the headphone jack is gold and foreign objects or the circuit board is short-circuited by water.
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It is possible that the battery has broken down. So even if you charge it, you can't charge it. It is recommended that you go to the after-sales service to see if it can be repaired.
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We found that our vivo phone has a black screen, we don't know what the reason is at this time, we take our phone charger to flush the phone down.
I found that there was no response to charging, at this time we need to wait for a while, we are pressing the power button to try to see if we can turn it on.
If you still can't turn on the phone, we try to press and hold the power button for more than 15 seconds to restart the phone to see if it can turn on.
If it still can't solve the problem, at this time, our battery motherboard is broken, and we need to go to the after-sales point of the mobile phone to repair or replace the phone.
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Under normal circumstances, when pressing the boot button, the voltage at the trigger end of the boot button should change significantly, if there is no change, it is generally the poor contact of the boot button or the boot wire is broken, and the components are soldered.
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It may be the cause of the battery, it is recommended to go to a repair shop to find a professional to deal with it.
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1. Force restart the phone to recover;
FunTouch OS and later models: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;
Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);
FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds;
2. Check whether there are too many programs running in the background causing a black screen, and you can clean up the background in time;
3. Check whether the storage space is sufficient, if the space is not enough, you can clean up the space in time;
4. Whether it is the latest system, not the latest system needs to be upgraded;
5. Whether the mobile phone is damaged by liquid ingress, if it is damaged, it needs to be sent to the repair service center for testing;
If the above methods are not solved, you need to bring your mobile phone, purchase invoice, and warranty card to the service center for testing and processing, enter the browser-vivo official website-three bars in the upper left corner-service-service center-select the current province and city for inquiry, and contact before going to ensure that there is a staff to receive and then go over.
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There are two reasons for this problem.
Reason 1: The battery crashed. It is necessary to change the battery.
Reason 2) The phone is dead. Solution: [Press and hold the power and volume up buttons until you enter recovery mode, and then turn on the computer after clearing all data].
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The vivo phone has a black screen and the charging is not lit?Let's take a look.
1. Determine whether the phone has power, if there is no power, it will enter the sleep state, how to press the screen at this time, it will not light up, so charge it first, and see if the screen is on the charging state.
2. If there is power, restart the phone, press and hold the power button for 30 seconds, note that the full screen needs to press and hold the lock screen button and the volume minus button at the same time.
3. If there is no way to charge, it may be that the phone has crashed, it is recommended to replug it in with the original power cord to see if it can still be charged.
4. If you plug in the data cable and the charging status is not displayed, it may be that there is a problem with the battery, and it is recommended to go to the mobile phone repair shop to replace it.
5. It may also be that the mobile phone version is too low, go to the mobile phone repair shop and ask them to help upgrade.
6. It may also be caused by the incompatibility of the mobile phone application with the system, so if you have a memory card, you can check what programs you don't use commonly and uninstall it.
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