What should I do if I am scolded for a conflict between a supermarket staff and a customer?

As a person in the service industry, I think you must be clear about your attitude, and if you have a conflict with a customer and are worried about pointing your nose and scolding you, don't talk back, otherwise you are likely to lose your job.

After a conflict between a supermarket staff and a customer, he was scolded. Supermarket staff can easily get into conflict with customers. And a lot of customers are generally unreasonable, then.

There will be some unpleasant conflicts. A lot of the staff will be scolded by the customer. In this case, you can call the police to deal with it.

If you are scolded by a customer. It is possible to ask the customer to apologize. Swearing is actually wrong.

Although supermarket staff. Conflicts with customers. But swearing is certainly not right.

Although they are service personnel. But we at the customer have to respect them more. Because all people are equal.

If the supermarket staff is scolded after. You can talk to the leader. Try not to start a conflict with your customers.

Dude, supermarket staff training doesn't have a super emphasis on conflict. Because conflicts are extremely rare. As long as employees don't choke on fire, it's hard to have conflicts. You should make more fuss about improving the quality of service. Otherwise, it will seem that you are a little dark or stingy.

First of all, you must learn to be patient, after all, you are now a waiter, and the other party is a customer, and the customer is God, this sentence is not wrong, you can apologize to the other party first, and then scold behind your back after work.

This is all too common, and the most important thing is to adjust your mentality and let that customer go for a fart.

First of all, you can't scold him every day. If you are standing on your own, you still have to explain this matter to her very calmly, communicate slowly, and don't be as irritable as the other party.

As the saying goes, the customer is God, and if you don't want to complain and get your salary cut, say sorry after being scolded again.

Even if the customer scolds fiercely, don't talk back, you need to have a positive attitude to solve the problem and find a way to calm his anger.

The public says that the public is reasonable, and the mother-in-law says that the mother-in-law is reasonable. When you're out and about, everyone gives way, and it's fine.

If it were a staff member, I would think that the customer was God, and I wouldn't bother with him that much, but if he went too far, I might reason with him.

No matter what role we are in, we are all equals. All have their own dignity and personality. There is no God.

There is a circle of light on God's head. But we also need to be sensible in our troubles. Pay attention to our own recuperation and quality.

Face it calmly and seek help from the authorities. Solve problems peacefully.

Think of some solutions that can be solved, there will be solutions, let them communicate with each other and tolerate each other.

Legal analysis: How to deal with disputes between supermarket cashiers and customers is as follows: 1. If there is a conflict with a customer, you should first reflect on yourself, stand in a humble perspective, admit that there are deficiencies in your work, take polite language, hope that customers will understand, and resolve the conflict as much as possible;

2. If the customer is entangled, the on-site manager should be notified in time, and the manager will come forward to take the customer away from the scene to avoid the deterioration of the conflict. The customer shall bear tort liability for the damage caused to others by the supermarket's failure to fulfill its protection obligations.

Legal basis: Article 1167 of the Civil Code of the People's Republic of China: Where the tortious act endangers the safety of the person or property of others, the infringed party has the right to request the infringer to bear tort liabilities such as stopping the infringement, removing obstacles, and eliminating dangers.

When shopping in the supermarket, if we encounter abuse and threats from the service staff, we can confidently reason with him to find his superior to complain to prove the employee or directly call the police for help.

As long as you don't violate the rules when you buy something, you can call **12345 or call the police directly. Let the police help you out.

In this case, you can call the police and find their manager, remembering that you have to do both, and one cannot be missing.

Go to the supermarket manager and complain about the employee.

You must scold back first, and find their boss if you scold fiercely. The end result is that he resigns and you go home. He didn't end well.

Why does he or she scold you? If you are reasonable, complain about him or her

You can talk to your manager about it.

The attitude of the supermarket staff is extremely bad, what should I do when I encounter this kind of problem?

If you encounter a staff with an extremely bad work attitude, you can go to the supermarket supervisor to complain through witnesses or recordings, and the reason for the complaint can be that the service attitude is poor or the corresponding consulting services are not provided, which affects the shopping experience of consumers. If a staff member is abusive, they can save evidence and include information such as abusive customer abuse in the complaint. <>