Why can t I receive the SMS verification code from the bank on my mobile phone?

Updated on technology 2024-03-18
6 answers
  1. Anonymous users2024-02-06

    Specific reasons:1There is a delay in the online banking payment network, which causes the server to be unable to send SMS normally.

    2.There is a problem with the mobile phone signal, which causes the mobile phone to not receive text messages normally.

    3.The mobile phone number is not bound to the corresponding card number, so you cannot get the corresponding verification code.

    Specific workarounds:

    1.It is recommended to try to change the browser or time period.

    2.Restart your phone and reseat the SIM card.

    3.Call the bank's customer service to inquire about relevant matters, or go directly to the bank counter to apply for the mobile phone binding service.

  2. Anonymous users2024-02-05

    Hello! If you do not receive an SMS or verification code, you may have the following conditions:

    1. Check whether the mailbox is full, if so, please delete part of the information;

    2. If you still can't receive it after deletion, it is recommended that you change your phone or card to test whether it is caused by hardware reasons;

    3. Check whether it is intercepted by mobile phone blocking software;

    4. Check whether the mobile phone signal is normal, and try to test whether it can be received in other locations.

    If it still doesn't work after excluding the above reasons, you can click it.

    Feedback, we will check and deal with it as soon as possible.

  3. Anonymous users2024-02-04

    There are generally three possibilities for mobile phones to not receive text messages from banks:

    1. First of all, we need to detect whether all the text messages cannot be received? If yes, then you have to go to your operator's service hall, they will help you solve it, if only the bank's SMS can't be received, then there are two cases.

    2. You have installed software to intercept text messages. For example, 360 Security Guard, XX Assistant, etc., they mistakenly intercepted text messages. Can you temporarily turn off the blocking function of these apps and see if it is normal?

    If it is normal, it means that there is a problem with your blocking rule settings, and you can reset it or restore the default one.

    3. A Trojan intercepts your text messages. Because the basic method of hackers to steal money from bank cards or support treasure is to intercept the verification code SMS sent by Alipay or the bank. The bank sends a text message, the Trojan intercepts it, sends it to his phone, and it steals your money.

    In this case, you should pay special attention to it, quickly restore the factory settings, and then try to see if you can receive bank text messages? Generally, it can be solved.

    4. The above methods can't solve it, usually you are a copycat or brush an unknown malicious ROM, and the latter will quickly upgrade the manufacturer's official ROM; For the former, flash a reliable ROM or find a repair shop to solve it.

    Extended information: SMS banking refers to the e-banking business in which the customer sends a specific format of SMS to the bank's SMS service number, and the bank handles relevant business for the customer according to the customer's instructions, and notifies the customer of the transaction result by SMS.

    SMS banking refers to the e-banking business in which the customer sends a specific format of SMS to the bank's SMS service number, and the bank handles the relevant business for the customer according to the customer's instructions, and notifies the customer of the transaction result by SMS. Among them, take the SMS banking of China Everbright Bank as an example:

    1. Customers can use the fixed format of SMS content on their mobile phones to send to 95595 to query the relevant account information.

    2. "Send to 95595 to get the menu of common functions of SMS banking.

  4. Anonymous users2024-02-03

    Hello dear, I'm glad to answer for you that there may be the following three situations when you can't receive the verification code for mobile banking: In the first case, the SMS interception function is turned on in the mobile phone, which causes the information of the verification code bound to the bank card to be intercepted, and the user cannot receive the information. Workaround:

    To disable the SMS blocking function, click Send Again and receive the verification code. In the second case, there is a delay in the network, resulting in the verification code not being sent successfully. Workaround:

    Restart your phone and send the verification code again. In the third case, when binding a bank card, the prompt "The reserved mobile phone number does not match". Workaround:

    Proofread whether the mobile phone number is entered incorrectly, and try to re-enter it;

  5. Anonymous users2024-02-02

    The iPhone cannot receive the verification code from the bank, which may be caused by the following reasons, and the way to deal with it is different in different situations.

    The following operating environment is Apple iOS system, and the mobile phone software that is opened can be any version of Zi or Bi, but it is recommended to be the latest version.

    1. Confirm whether the mobile phone number entered is correct. If you enter your mobile phone number, then you will definitely not receive the verification code sent by the bank, in this case, you don't need to consider the problem of mobile phone.

    2. Confirm whether you have changed your mobile phone number. There may be a situation where the mobile phone number has been changed, which is inconsistent with the mobile phone number filled in when applying for a bank card, in this case, you can't receive the verification code sent by the bank, you need to bring your ID card to the bank counter to change the number, or you can try to call the bank's customer service**, and then modify the **number according to the voice prompts**. However, this process is a bit cumbersome, so it is recommended to go to the bank counter to handle it.

    3. Check the quality of communication services on your mobile phone. Whether the mobile phone can receive the verification code is also related to the quality of communication services in the region, and the quality of communication services will be affected by many aspects, such as the number of base stations, the number of people who use communication services at the same time, etc. If the quality of communication service is poor, there will be delays.

    4. Check whether the mobile phone filters the SMS sent by the bank with the verification code as "spam". The way to view it is to open the text message of the Apple phone, and at the bottom of the "SMS" module, there is "Spam filtering enabled. To view spam, go to 'Messages' settings" and click on the link to see the text messages that are defaulted to "spam" on your phone.

    5. Check whether the SIM card of the mobile phone is loose, this situation is relatively rare and easy to find, because if the SIM card is loose, the mobile phone will have a corresponding prompt, and you can not dial**.

    6. Check whether the mobile phone number is in arrears. If the mobile phone is in arrears, you will not be able to receive the message, and you need to pay the relevant fees immediately.

    7. If it is not the above situation, then consider whether there is a problem with the mobile phone. In this case, it is recommended to try to shut down the computer first and then restart it. If you still can't receive the SMS verification code from the bank, you can call Apple's after-sales service and have a technician handle it.

    The above content is the reason why the Apple mobile phone cannot receive the verification code from the bank and how to deal with it, I hope it will be helpful to you. Of course, it is not limited to Apple mobile phones, and other mobile phones may also not receive text messages for these reasons.

  6. Anonymous users2024-02-01

    If you can't receive the SMS verification code on your OPPO phone, here's how to check it:

    1. Confirm whether the SMS function can be sent and received normally;

    2. Whether the software requesting to send SMS needs to be operated on the Internet, and check whether the mobile phone can access the Internet normally;

    3. Whether the mobile phone is set up with information blocking, harassment interception, etc.;

    4. Change another normal SIM card to see if it can send and receive;

    5. On the same software platform, check whether other mobile phones can receive it;

    a. If other mobile phones can't receive SMS, it means that it is a software platform server problem;

    B. If other mobile phones can receive text messages, but your mobile phone can not receive text messages, and have checked the above steps, it may be a problem with the mobile phone itself, you can try to restore the factory settings to the number of mountains (complete erasure will lead to data loss, it is recommended to back up the data before implementation) or bring the purchase voucher and mobile phone car bridge to the nearest OPPO customer service center for processing.

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