What should I do if my Xiaomi TV has a black screen, but the sound is normal?

Updated on technology 2024-03-12
40 answers
  1. Anonymous users2024-02-06

    Specific steps:1Restart after power failure.

    The black screen may be a problem with the power strip,The black screen is to remove the rice line,You can still hear the sound,The TV screen is still black,There is no blue picture of please connect the rice line,It is the problem of the power board。

  2. Anonymous users2024-02-05

    Mi TV、Mi box****Black screen(normal sound),You can check the version to check the system version、Desktop version、**Device version is the latest or replace other film sources to see if there is a black screen。

  3. Anonymous users2024-02-04

    It may be that the TV socket is in poor contact,It is recommended to try it in another place,It may be a problem of reflux,If it doesn't work, you can only return to the factory。

  4. Anonymous users2024-02-03

    There was a black screen and sound in our house yesterday, and all kinds of power outages and reboots are not possible! Report for repair, said that it was the day after tomorrow, nothing to check the reason on the Internet at night, see that it was good to shoot twice, and also went to take two pictures of their own **, turned on, I didn't expect it to be really good, when I canceled the repair, I asked the maintenance staff what the reason was, he couldn't say, only said that the electronic products were not good.

  5. Anonymous users2024-02-02

    When Xiaomi TV is in progress**,Many friends found that there was sound on the black screen of the TV,I don't know how to solve this situation,Friends who want to know the solution,I'll tell you about it in detail。

    Mi TV black screen has sound solution.

    It may be in standby mode, use the remote control pad to press and hold the power button to wake up.

    It's in a state of panic and can't wake up, restart the TV to confirm if it's okay.

    Check your TV system to see if there is a new version of the system, if there is a suggestion to upgrade it immediately, if not, then it is recommended to try to manually update the system again.

    If none of the above operations can see the TV picture normally,Then there may be a problem with the hardware,It is recommended to call Xiaomi after-sales service**,Wait for a professional to come to check the TV,Find the problem。

    In fact, many times,It's not the hardware failure of the TV,For example, it's set for 1 hour or 2 hours to enter the sleep state,It may also be that the sleep state is set and the TV screen is black! Hope it helps.

  6. Anonymous users2024-02-01

    It may be that the screen is broken, you can call Xiaomi after-sales ** to ask.

  7. Anonymous users2024-01-31

    We recommend that you perform troubleshooting based on the following scenarios:

    1.If the power screen is black (the sound is normal), you can try to power off and restart the device;

    If you can see the screen after the power is off and restarted, you can go to "Settings" - "Image" - turn off "Dynamic Backlight", and adjust the "Backlight Intensity" to "70" (adjust the size of the number through the left and right buttons of the remote control). If the problem of "black screen but sound" still occurs after adjustment, you can adjust the "backlight intensity" to 30.

    3.If none of the above can solve the problem, you can apply for after-sales testing.

  8. Anonymous users2024-01-30

    Solve the Mi TV black screen glitch:

    1、Mi TV is not turned on。

    When the screen of Xiaomi TV is black, first confirm whether the Xiaomi TV is turned on。

    2、Xiaomi TV has been turned on,But the screen is black。

    The Mi TV may be in standby, just wake it up with the power button of the remote control.

    3、Mi TV sleeps and crashes。

    The Mi TV is in a dormant state for a long time, and it can't wake up when you use it again, so power off the TV and then restart.

    If it's still a black screen,First determine the system version,Whether it's already the latest version,If so,Then use the remote control to press and hold"Power button"Turn off,Then wait for the chin light to go out,Press the power button to turn on again,If it can't be turned on,You can only unplug the power supply and power it on again to turn it on,You need to contact the staff to add an internal test,Individual TVs are inconsistent with the DDR parameters of sleep and shutdown due to power failure,Unable to turn on。

    4、Xiaomi TV can't be turned on。

    It may be caused by the failure of the upgrade,It is recommended to restore the Xiaomi TV system,Enter restart,Then select reboot to enter"Recent"The system that is not recent,See if it can be started,If it can be started,Just enter"Mi TV settings"Upgrade the system again,Try to ensure the whole upgrade process,Don't shut down or power off,Follow the prompts step by step。

  9. Anonymous users2024-01-29

    2.Check whether the HDMI cable, USB flash drive and other external devices are normal, if the HDMI cable is damaged, it may also cause the picture transmission failure;

    3.Check if the smart TV's screen-off speaker mode is turned on, and re-wake the TV.

    4.If the above methods do not work, it is recommended to contact Xiaomi after-sales service directly and wait for the maintenance master to come to service.

  10. Anonymous users2024-01-28

    This may be the role of the system, and the new system needs to be updated, so it is recommended to repair it.

  11. Anonymous users2024-01-27

    Do not rule out screen wiring or other hardware faults, it is recommended to test and repair through after-sales maintenance points.

  12. Anonymous users2024-01-26

    We recommend that you perform troubleshooting based on the following scenarios:

    1.If the power screen is black (the sound is normal), you can try to power off and restart the device;

    If you can see the screen after the power is off and restarted, you can go to "Settings" - "Image" - turn off "Dynamic Backlight", and adjust the "Backlight Intensity" to "70" (adjust the size of the number through the left and right buttons of the remote control). If the problem of "black screen but sound" still occurs after adjustment, you can adjust the "backlight intensity" to 30.

    3.If none of the above can solve the problem, you can apply for after-sales testing.

  13. Anonymous users2024-01-25

    It may be a black screen caused by incompatibility between the software and the system, it is recommended to upgrade the system and software; Or maybe you have pressed the screen-off speaker mode of your TV by mistake.

    If it is a projection**, some of the content is subject to copyright restrictions, and there will be restrictions on sound and painting.

    The worst cause may be a broken screen, which must be detected to know the exact cause.

  14. Anonymous users2024-01-24

    Hello. The Mi TV has a black screen, but there is sound. Personally, it is recommended to turn it off for 10 minutes before turning it on.

    If it's still black. Don't figure it out on your own. Go to Xiaomi's official customer service center to detect and fix the fault.

    The official customer service has a professional maintenance engineer. And the official customer service is both safe and secure. Some suggestions. Wish.

  15. Anonymous users2024-01-23

    It may be a failure to upgrade,It is recommended to restore the Xiaomi TV system,Enter Restart,Select Restart,Enter to"Mi TV settings",Upgrade the system,Don't shut down or power off during the upgrade process,Follow the prompts。

  16. Anonymous users2024-01-22

    Xiaomi TV black screen, but there is a sound indicating that this situation is just a failure of the screen,The rest of the TV is normal,If it is not man-made damage and has not exceeded the warranty period, you can directly contact Xiaomi after-sales for maintenance,If the warranty period is exceeded, you can go to the nearby home appliance repair or Xiaomi after-sales service for maintenance,Do not disassemble the machine yourself。

  17. Anonymous users2024-01-21

    When there is sound on the black screen of the Xiaomi TV, first power off and restart,Update the system and try again**。 Then turn off the "Dynamic Backlight" support for some models, and adjust the "Backlight Intensity" to 50-70 to try again**. If none of the above methods work, please contact **customer service to arrange after-sales door-to-door testing.

  18. Anonymous users2024-01-20

    The load of the power supply with 5V voltage is too heavy, the voltage is too low, or the signal processor is faulty, and part of the circuit is damaged. Check out the problematic component first, replace the faulty component, and the voltage can be restored to normal. It may also be caused by an abnormal power supply circuit of the TV.

    First of all, check whether the 12V voltage and 5V voltage of the TV are normal. If the voltage is normal, it may be the input power supply.

  19. Anonymous users2024-01-19

    Xiaomi TV has a black screen, but what should I do if there is sound? Xiaomi TV has a black screen, but what should I do if there is sound? Xiaomi TV has a black screen,But there is a sound,Don't repair it casually,You have to go to Xiaomi's after-sales service office in time to repair it。

  20. Anonymous users2024-01-18

    You can restart the TV and give it a try, and if it still doesn't work, go to after-sales. It could be that there was some glitch on the TV.

  21. Anonymous users2024-01-17

    Xiaomi TV has a black screen, but if there is a sound. So you can have a black screen on this Xiaomi TV, but if there is sound. So you can check the black screen of Xiaomi TV,But if there is sound,Then you can check their screen composition。

  22. Anonymous users2024-01-16

    Hello, it is recommended that you power off and restart the TV, factory reset try; If this is still the case after the operation, it is recommended that you apply for after-sales.

  23. Anonymous users2024-01-15

    "There is a problem with the filament of the CRT. Disassemble the TV to measure whether the filament foot of the picture tube has voltage, see if the filament is still not bright, if the filament is not lit, but there is still voltage, then turn off the TV, and then use the resistance to test whether the filament foot is open, if it is an open circuit, it is said that the filament of the tube is obviously broken.

  24. Anonymous users2024-01-14

    It may be that the backlight of the TV is damaged, and you shine a flashlight on the TV to see if there is an image. If there is, the backlight is broken.

  25. Anonymous users2024-01-13

    It may be that the screen cable is broken, you can ask a professional maintenance personnel to check it.

  26. Anonymous users2024-01-12

    Shut it down first, then restart it and give it a try, it should work.

  27. Anonymous users2024-01-11

    What do you do when your TV screen goes black, but there is sound? I think this one might turn it off later. Turn it on again and see if it's good.

  28. Anonymous users2024-01-10

    Restart and try, if it doesn't work, contact customer service.

  29. Anonymous users2024-01-09

    The bright Xiaomi store is a black screen, but there is a sound that may be an extreme line, and it is not bad.

  30. Anonymous users2024-01-08

    This may be a problem with the display, you'd better contact Xiaomi's after-sales maintenance, let them come to take a look, check it.

  31. Anonymous users2024-01-07

    If the Xiaomi TV is in a black screen state, but there is a sound indicating that there is no problem with the motherboard, it may be. The inner contact wire of the display is loose. Just open the back cover and plug the screen contact cable back in.

  32. Anonymous users2024-01-06

    Hello: 1, there is a sound, indicating the TV [Common Signal ChannelNormal.

    2. Turn on the TV and use [A flashlight] is attached to the edge of the screen, and if a shadow image appears, the description isBacklightFault; If there is no shadow, it is a problem with the control board.

    3. Users can identify faults, but troubleshooting needs to be [Professional repairs] now.

  33. Anonymous users2024-01-05

    If your Xiaomi TV is black, the screen is black,But there is a sound,But it's a black screen,It doesn't matter after the screen goes black,The reason why it is in itself,It doesn't have much impact,It's because in itself,You can restart this Xiaomi TV。

  34. Anonymous users2024-01-04

    There was a problem with the decimeter display. Hurry up to Xiaomi after-sales service for replacement or repair.

  35. Anonymous users2024-01-03

    Method Steps:

    1.Confirm if the Mi TV is turned on.

    2.If the screen is still black after completing step one, then the Xiaomi TV may be in standby. Wake up with the power button of the remote control.

    3.If the screen is still black after completing the above two steps, then it may be in a dormant state for a long time. You need to turn off the TV and restart it.

    4.It may also be a failure of the upgrade,It is recommended to restore the Xiaomi TV system,Enter Restart,Select Restart,Enter to。

  36. Anonymous users2024-01-02

    The problem with the TV black screen TV system is only the display panel problem,You can contact the official hand for testing,If it is not a human problem, it is warranted。

  37. Anonymous users2024-01-01

    You won't repair it, and you will go to the after-sales repair during the warranty period. If the warranty is over, repair it at your own expense.

  38. Anonymous users2023-12-31

    Please go to the after-sales service in time to solve it.

  39. Anonymous users2023-12-30

    Summary. There may be several reasons for the situation where the Xiaomi TV has a black screen but there is sound:Backlight failure:

    When the backlight of the Xiaomi Mi TV fails, the screen becomes very dark or completely black, but the sound can still be heard. Signal input issues: Check if the signal source connected to the TV is working properly.

    If there is a problem with the TV's input source, the TV screen will also go black. Problems with your TV settings: Sometimes it may be a problem with your TV settings that causes your screen to go black, so you can try adjusting the settings or restoring the settings to factory settings.

    System Failure: If there is a problem with the TV system, it may cause a black screen but there is sound. Try restarting your TV or updating your system software.

    It's a black screen but there is sound,There may be several reasons for the black screen but sound of Xiaomi TV:Backlight failure:When the backlight of Xiaomi TV fails,The screen will become very dark or completely black,But Shengzhou Peiyin can still be heard。

    Signal Input Question Book Answer: Check if the signal source connected to the TV is working properly. If there is a problem with the TV's input source, the TV screen will also go black.

    Problems with your TV settings: Sometimes it may be a problem with your TV settings that causes your screen to go black, so you can try adjusting the settings or restoring the settings to factory settings. System Failure:

    If there is a problem with the TV system, it may result in a black screen but there is sound. Try restarting your TV or updating your system software.

    It's turned off.,And then turn it on.,It's a black screen.,There's a normal sound in it.,It's been restarted.,It's still not working.,There's no way to go back to factory settings.。

    If you still see a black screen but sound after restarting your TV, you may want to try the following solutions: Check if your TV's backlight is on: Look at your Zi-only TV screen in a low-light environment to see if you can see some faint images.

    If so, it may be that there is a problem with the backlight, and you need to contact the after-sales service for repair. Try pressing the "Input" button on the remote control to switch to a different input source and see if the screen appears. If the screen can be displayed, it is possible that there is a pre-collapse problem with the input source you were using.

    Try connecting your TV to another device, such as a TV box or game console, to see if it works. If you can, the TV itself should be normal, and the problem may be with the device you were using before.

  40. Anonymous users2023-12-29

    Xiaomi TV has a black screen, but you can still hear the sound, most of which is because there is a problem with the picture tube or a short circuit, or it may be that there is a problem with the insurance of the TV. In addition, if the TV is old, some parts inside it are magnetized, or the LCD panel is damaged.

    How to solve the problem of a black screen but sound on the TV:

    1. CRT filament problem.

    Turn on the TV, use a voltage detector to test it to see if there is voltage in the filament foot of the picture tube, and observe whether the filament is shining, if the filament is not lit in the case of voltage, then it may be that the filament foot is not open, and you can test it with resistance. If it is an open circuit, then the problem is in the filament, and the picture tube needs to be replaced.

    2. Circuit problems.

    A failure in the TV circuit will also lead to a black screen, which is manifested by the fact that the indicator light is not lit and the panel buttons are not responding. If you want to discharge the problem of the TV circuit, you must first check the voltage, and then consider the circuit when the voltage is not a problem, if there is a problem with the circuit, it is best to find a professional maintenance master to deal with it.

    3. Insurance issues.

    If there is a problem with the TV insurance, it will lead to a black screen, and if the problem appears on the insurance, then the only solution is to replace the insurance. This is also a relatively common reason, and generally speaking, it is not a big problem.

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