What is the reason for frequent disconnections?

1. If you are referring to frequent broadband disconnections, it is recommended that you troubleshoot in the following ways:

If you are using a router, disconnect the router for stand-alone dial-up test first;

If you have a modem device, you need to pay attention to whether the device is overheating, you can turn it off for a few minutes and then restart it.

If the connection drops when running the program alone (compared to if it drops while playing a game), it is recommended to restart the computer to try or reinstall the program;

If the entire network is disconnected, check whether the access cable and the network cable are loose or in poor contact, and try to reseat the line.

Check and filter out the disconnection caused by computer viruses and scan the whole disk.

2. If the problem cannot be solved after the above troubleshooting, you can contact the manual customer service of the home location to report the problem.

1. Connect the computer and modem directly with a network cable, the computer creates a broadband dial-up connection, and then click to make a broadband dial-up, after the connection, if the Internet is normal, then there is no problem with the line and modem, if it is also dropped, and the modem is replaced, it is a line problem, please contact the broadband operator and ask for door-to-door maintenance.

2. If there is no problem with dialing, use a network cable to connect the modem and the WAN port of the router, and the LAN port of the computer and the router. Initialize the router, and then reset it, if it is still the same, find a router to replace, if it is normal after replacement, it proves that there is a problem with the router and needs to be repaired.

What actions do you do during this time, what games do you play, what software you open, and how much traffic will you have.

I also have this problem, making the system, changing the hardware, tinkering with the cat, checking the line, and I have not been able to solve it. Later, I found that when I went online, the air conditioner dropped as soon as I turned on, and then connected for a while and then fell off, and the air conditioner was turned off and everything was normal.

Only those who understand know know that the --- voltage is unstable, which causes the cat (modem) to work unstable. Summer is the most obvious, especially in the case of the moment of turning on the air conditioner and the operation of the air conditioner, there is also the fact that you do not use large electrical equipment in your home, and others turn on large electrical appliances on a main line, which will also cause instantaneous low voltage, resulting in line voltage fluctuations, and the operation of the cat is unstable, sometimes good and sometimes bad. If you can't solve it, it will automatically be better after a while.

When the connection is frequent, you can try, stop the large electrical appliances for a while, and then connect to the network, and then turn on the large electrical appliances such as air conditioners or induction cookers to try if they are immediately disconnected.

When Netcom says that there is no problem with the line, does it mean that there is no problem from the transmitter end of Netcom to the Ethernet port of your computer?

How do they test it? You try to change your laptop and see if it's because of the wiring.

If the laptop also drops frequently, I personally think that there is a problem with the network cable from your machine to the cat. If the laptop does not drop the connection, it proves that the line is fine. Just reinstall the system on your computer.